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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.Â
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Ask usFeatured Resources
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Reports & White Papers
People of Process Management 2023: Survey Report
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Articles
Why is Supply Chain Benchmarking Important?
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Reports & White Papers
Reasons To Invest In Content Management
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Articles
Interpreting HR Performance Metrics: Is Higher or Lower Better?
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Reports & White Papers
The Future of Finance Talent: Enabling a Future-Focused Talent Management Strategy
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Topics
- Customer-focused Processes and Functions (76)
- Education K16
(410)
- Accountability/Quality (53)
- Central Office/Operations (78)
- Community Colleges (2)
- Curriculum and Instructional Focus (7)
- Higher Education (1)
- Leadership Systems (52)
- Master Planning for Innovation (MPI) (3)
- Parent/Stakeholder Focus (1)
- School Strategy (184)
- Strategic Planning (112)
- Strategy Process (3)
- Student Achievement (2)
- Finance and Accounting
(1133)
- Accounting (192)
- Accounts Payable (119)
- Accounts Receivable (102)
- Auditing (74)
- Capital Planning/Allocation (19)
- Cash Management (53)
- Credit Analytics (1)
- Credit and Collections (80)
- Finance Analytics (87)
- Financial Performance Management Analytics (64)
- Order to Cash (66)
- Payroll (40)
- Performance Management (69)
- Planning, budgeting, and forecasting (197)
- Regulatory Compliance (77)
- Risk Management (101)
- Tax management (10)
- Working Capital Management (30)
- Human Capital Management
(1148)
- Compensation and benefits (65)
- Employee Communication & Engagement (241)
- Employee outplacement, downsizing, and redeployment (41)
- Employee Training & development (302)
- HCM/HR Operations (192)
- HCM Strategy (291)
- Legal and Compliance (64)
- Performance management and evaluation (79)
- Recruiting and Staffing
(148)
- Applicant Tracking Systems (3)
- Candidate Screening and Background Checks (1)
- Employee Referral Program (2)
- Employment Branding (7)
- Headhunters and managing recuiting vendors (2)
- Hiring Practices (5)
- Interviewing/Assessment Techniques (1)
- Job Descriptions (5)
- Selection Practices (3)
- Talent Sourcing (17)
- Rewards, Recognition, and Retention (166)
- Workforce Information and Analytics (118)
- Information Technology (199)
- Innovation (152)
- Knowledge Management
(1258)
- Organization and Management
(621)
- Change Management (236)
- Competitive Intelligence (1)
- Culture (136)
- Environmental Health & Safety (28)
- Ethics (19)
- External Relationships (55)
- Growth (2)
- Learning Organization (15)
- Organizational Performance Analytics (14)
- Organization Structures (67)
- Productivity (78)
- Project Management (76)
- Risk Management (23)
- Scenario Planning (23)
- Shared Services (37)
- Strategic Planning (49)
- Teams (11)
- Process and Performance Management
(1456)
- Product Development (140)
- Sales and Marketing (128)
- Supply Chain Management
(1105)
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Contains
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Industry
- Accounting (15)
- Advertising (3)
- Aerospace (124)
- Agriculture (17)
- Airline (17)
- Amusement/Recreation Services (5)
- Appliances (8)
- Architecture and Design (12)
- Association (3)
- Automotive (112)
- Biotechnology (14)
- Broadcasting/Radio/TV/Cable/Media (49)
- Chemicals (121)
- Computers (17)
- Construction (43)
- Consumer Products/Packaged Goods (156)
- Cosmetics/Soaps/Detergents/Perfumes (16)
- Data Management (6)
- Distribution (82)
- Durable Goods (93)
- Education (Higher Education) (27)
- Education (K-12) (64)
- Electronics (114)
- Energy and Utility (113)
- Engineering (40)
- Entertainment (40)
- Financial Services/Banking (176)
- Food/Beverage/Restaurant (58)
- Forestry Products (2)
- Furniture (2)
- Government/Military (Federal/State) (169)
- Healthcare (139)
- Instrumentation (12)
- Insurance (105)
- Legal Services (81)
- Logistics (8)
- Machinery (111)
- Machinery Equipment (117)
- Medical Equipment (17)
- Metals (12)
- Mining (36)
- Non-Profit (67)
- Petroleum/Oil/Gas (183)
- Pharmaceutical (158)
- Pipelines (10)
- Printing & Publishing (2)
- Professional Services/Business Services (224)
- Public Relations (1)
- Pulp and Paper (7)
- Railroads (2)
- Real Estate (3)
- Rental (1)
- Research Organization (15)
- Retail/Catalog/Mail Order (127)
- Rubber & Plastics (24)
- Security Systems (8)
- Semiconductors (7)
- Software (105)
- Steel (9)
- Stone/Glass/Clay/Concrete (25)
- Telecommunication (98)
- Textile (21)
- Tobacco (7)
- Transportation/Freight Carriers (84)
- Waste Management/Environmental (7)
- Wholesale Distribution (103)
- Wine & Spirits (1)