Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us
Skip to search
-
- Customer-focused Processes and Functions (96)
-
Education K16
(367)
-
Finance and Accounting
(1179)
- Accounting (202)
- Accounts Payable (146)
- Accounts Receivable (119)
- Auditing (80)
- Capital Planning/Allocation (19)
- Cash Management (50)
- Credit Analytics (1)
- Credit and Collections (71)
- Finance Analytics (84)
- Financial Performance Management Analytics (40)
- Order to Cash (65)
- Payroll (41)
- Performance Management (45)
- Planning, budgeting, and forecasting (216)
- Regulatory Compliance (82)
- Risk Management (90)
- Tax management (11)
- Working Capital Management (28)
-
Human Capital Management
(1110)
- Compensation and benefits (49)
- Employee Communication & Engagement (187)
- Employee outplacement, downsizing, and redeployment (42)
- Employee Training & development (270)
- HCM/HR Operations (254)
- HCM Strategy (285)
- Legal and Compliance (71)
- Performance management and evaluation (50)
- Recruiting and Staffing (126)
- Rewards, Recognition, and Retention (158)
- Workforce Information and Analytics (76)
- Information Technology (218)
- Innovation (219)
-
Knowledge Management
(1294)
-
Organization and Management
(552)
- Change Management (205)
- Competitive Intelligence (1)
- Culture (114)
- Environmental Health & Safety (28)
- Ethics (16)
- External Relationships (49)
- Growth (2)
- Internal Corporate Communication (1)
- Learning Organization (13)
- Organizational Performance Analytics (6)
- Organization Structures (61)
- Productivity (70)
- Project Management (61)
- Risk Management (24)
- Scenario Planning (21)
- Shared Services (40)
- Strategic Planning (24)
- Teams (9)
-
Process and Performance Management
(1324)
- Product Development (200)
- Sales and Marketing (215)
-
Supply Chain Management
(1238)
-
-
-
- Accounting (10)
- Advertising (2)
- Aerospace (121)
- Agriculture (10)
- Airline (7)
- Amusement/Recreation Services (3)
- Appliances (5)
- Architecture and Design (12)
- Association (4)
- Automotive (131)
- Biotechnology (9)
- Broadcasting/Radio/TV/Cable/Media (50)
- Chemicals (132)
- Computers (10)
- Construction (38)
- Consumer Products/Packaged Goods (179)
- Cosmetics/Soaps/Detergents/Perfumes (12)
- Data Management (3)
- Distribution (91)
- Durable Goods (114)
- Education (Higher Education) (31)
- Education (K-12) (39)
- Electronics (132)
- Energy and Utility (97)
- Engineering (28)
- Entertainment (40)
- Financial Services/Banking (188)
- Food/Beverage/Restaurant (47)
- Forestry Products (1)
- Government/Military (Federal/State) (168)
- Healthcare (141)
- Instrumentation (6)
- Insurance (107)
- Legal Services (90)
- Logistics (4)
- Machinery (125)
- Machinery Equipment (135)
- Medical Equipment (18)
- Metals (8)
- Mining (43)
- Non-Profit (49)
- Petroleum/Oil/Gas (192)
- Pharmaceutical (185)
- Pipelines (6)
- Printing & Publishing (2)
- Professional Services/Business Services (214)
- Public Relations (1)
- Pulp and Paper (3)
- Railroads (1)
- Real Estate (3)
- Rental (1)
- Research Organization (10)
- Retail/Catalog/Mail Order (160)
- Rubber & Plastics (27)
- Security Systems (6)
- Semiconductors (5)
- Software (85)
- Steel (7)
- Stone/Glass/Clay/Concrete (29)
- Telecommunication (106)
- Textile (27)
- Tobacco (6)
- Transportation/Freight Carriers (88)
- Waste Management/Environmental (6)
- Wholesale Distribution (138)
Featured Resources
Articles
Proven Benefits of Business Process Management
Articles
Understanding the Value of Professional Certifications
Infographics
When Should You Outsource Learning and Development?
Infographics
Effective Change Management Practices to Support Emerging Technologies in KM
Articles