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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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- Customer-focused Processes and Functions (93)
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Education K16
(351)
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Finance and Accounting
(1230)
- Accounting (175)
- Accounts Payable (147)
- Accounts Receivable (147)
- Auditing (117)
- Capital Planning/Allocation (19)
- Cash Management (50)
- Credit Analytics (1)
- Credit and Collections (71)
- Finance Analytics (75)
- Financial Performance Management Analytics (28)
- Order to Cash (65)
- Payroll (40)
- Performance Management (40)
- Planning, budgeting, and forecasting (219)
- Regulatory Compliance (64)
- Risk Management (87)
- Tax management (11)
- Working Capital Management (28)
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Human Capital Management
(1082)
- Compensation and benefits (49)
- Employee Communication & Engagement (186)
- Employee outplacement, downsizing, and redeployment (42)
- Employee Training & development (264)
- HCM/HR Operations (249)
- HCM Strategy (262)
- Legal and Compliance (70)
- Performance management and evaluation (45)
- Recruiting and Staffing (126)
- Rewards, Recognition, and Retention (163)
- Workforce Information and Analytics (70)
- Information Technology (274)
- Innovation (236)
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Knowledge Management
(1261)
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Organization and Management
(543)
- Change Management (182)
- Competitive Intelligence (1)
- Culture (114)
- Environmental Health & Safety (28)
- Ethics (16)
- External Relationships (45)
- Growth (2)
- Internal Corporate Communication (1)
- Learning Organization (10)
- Organizational Performance Analytics (6)
- Organization Structures (61)
- Productivity (67)
- Project Management (58)
- Risk Management (44)
- Scenario Planning (20)
- Shared Services (47)
- Strategic Planning (24)
- Teams (9)
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Process and Performance Management
(1286)
- Product Development (209)
- Sales and Marketing (214)
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Supply Chain Management
(1234)
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- Accounting (8)
- Advertising (2)
- Aerospace (123)
- Agriculture (12)
- Airline (1)
- Amusement/Recreation Services (3)
- Appliances (4)
- Architecture and Design (12)
- Association (4)
- Automotive (142)
- Biotechnology (7)
- Broadcasting/Radio/TV/Cable/Media (53)
- Chemicals (140)
- Computers (7)
- Construction (37)
- Consumer Products/Packaged Goods (185)
- Cosmetics/Soaps/Detergents/Perfumes (11)
- Data Management (3)
- Distribution (96)
- Durable Goods (121)
- Education (Higher Education) (29)
- Education (K-12) (29)
- Electronics (144)
- Energy and Utility (103)
- Engineering (25)
- Entertainment (43)
- Financial Services/Banking (189)
- Food/Beverage/Restaurant (47)
- Forestry Products (1)
- Government/Military (Federal/State) (160)
- Healthcare (136)
- Instrumentation (6)
- Insurance (107)
- Legal Services (100)
- Logistics (4)
- Machinery (131)
- Machinery Equipment (132)
- Medical Equipment (16)
- Metals (8)
- Mining (49)
- Non-Profit (42)
- Petroleum/Oil/Gas (194)
- Pharmaceutical (190)
- Pipelines (5)
- Printing & Publishing (2)
- Professional Services/Business Services (210)
- Public Relations (1)
- Pulp and Paper (2)
- Railroads (1)
- Real Estate (2)
- Rental (1)
- Research Organization (10)
- Retail/Catalog/Mail Order (170)
- Rubber & Plastics (27)
- Security Systems (2)
- Semiconductors (5)
- Software (71)
- Steel (7)
- Stone/Glass/Clay/Concrete (29)
- Telecommunication (107)
- Textile (26)
- Tobacco (5)
- Transportation/Freight Carriers (92)
- Waste Management/Environmental (6)
- Wholesale Distribution (148)
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