Good decision making starts with credible data. How do you know where to focus your improvement initiatives without trustworthy information to back up your decisions? Businesses run the risk of false starts and misdirected effort by not taking the time to focus on the facts and measure the current state of their performance. The cost of not knowing can be reduced or eliminated through effective benchmarking. By using benchmarking to “know,” you open the door of opportunity for breakthrough improvement and long-term success.
Whether you need to find out what other organizations are doing, or how well they’re performing, APQC can help. Use APQC’s custom benchmarking services to get comprehensive, authoritative, and unbiased answers to your complex business questions quickly. Get customized reports and comparisons to measure your organization’s performance for specific processes against your peers, and identify best practices to drive improved performance.