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What We Do

APQC conducts research to discover and document world-class business practices, share proven methodologies and processes, and assist organizations around the world in adapting them. Explore our focused expertise and services in the areas of financial management, human capital management, knowledge management, supply chain management, product development, and process improvement and measurement.

John Deere Enlists APQC to Improve Knowledge Sharing
At the world’s largest manufacturer of agricultural equipment – John Deere – employee survey feedback had revealed an opportunity for the organization’s Global IT area to re-evaluate its knowledge management (KM) strategy and approach.
Read the full case studyBenchmarking
APQC benchmarking services and resources provide the information you need to assess your organization’s performance in key functional areas and identify opportunities for improvement.
Research
APQC’s research team applies proven research methods to develop solutions, strategies, and tools to solve your real business problems. We discover and capture the key processes and enablers behind successful practices and disseminate that knowledge to other organizations.
Advisory Services
Our process and knowledge management experts provide training and consulting to help you apply APQC’s extensive research and tools to gain the maximum value from your investments in process, performance, and knowledge management.
Training
APQC courses and workshops are an efficient and cost-effective way to learn the tools and techniques needed to improve your organization’s capabilities and performance.
Certification
APQC’s 3-day immersive certification course is the foundation you need to empower and transform your organization with the essential tools to design, improve, and evolve the performance of your processes.
Education K-12 Services
APQC K-12 Solutions are tailored to help K-12 education leaders meet the specific challenges of district-wide process improvement or process redesign programs.