Our Team
Living the Grayson Guarantee
We are a team of around 70 individuals who share a common dedication to helping organizations solve their business problems. Our team includes thought leaders, researchers and business experts, marketers, and others who are passionate about productivity and quality improvement.
Learn More About APQC's Culture and ValuesExecutives
Jack Grayson
In Memoriam - Founder, APQC
Carla O'Dell
Chairman of the Board
Lisa Higgins
President and Chief Executive Officer
Perry Wiggins
Chief Financial Officer, Secretary & Treasurer
Cathy Hill
Chief Development Officer
Cindy Hubert
Executive Director, Client Solutions
Ron Webb
Executive Director, Information Technology
Ashley White
Executive Director, Human Resources
Leadership Team
Amanda Schalyo
Director, Marketing
Christine Kelley
Director, Membership and Research Services
Jeff Varney
Director, Advisory Services
John Tesmer
Director, Open Standards Benchmarking®; Product Owner, MosaiQ®
Mardi Krenek
Vice President, Education
Research & Thought Leaders
Elissa Tucker
Principal Research Lead, Human Capital Management
Holly Lyke-Ho-Gland
Principal Research Lead, Process & Performance Management
Lauren TREES
Principal Research Lead, Knowledge Management
Marisa Brown
Senior Principal Research Lead, Supply Chain Management
Rachele Collins
Research services
