Our Team
A Lifetime Dedicated to Quality Thinking
APQC founder, the late C. Jackson “Jack” Grayson spent his entire professional career applying quality thinking and methods to help improve organizations and society. He worked tirelessly to address these issues until retiring in 2015, just a few weeks before his 92nd birthday.
Read more about APQC's founderLeadership Team
Carla O'Dell
Chairman of the Board
Lisa Higgins
President and Chief Executive Officer
Perry Wiggins
Chief Financial Officer, Secretary & Treasurer
Cathy Hill
Chief Development Officer
Cindy Hubert
Executive Director, Client Solutions
Amanda Schalyo
Executive Director, Marketing and Digital Experience
John Tesmer
Executive Director, Information Technology
Ashley White
Executive Director, Human Resources
Christine Kelley
Director, Membership and Research Services
Jeffery Varney
Director, Advisory Services
Rick McCarthy
Director, Open Standards Benchmarking
Research & Thought Leaders
Elissa Tucker
Principal Research Lead, Human Capital Management
Holly Lyke-Ho-Gland
Principal Research Lead, Process & Performance Management
Lauren Trees
Principal Research Lead, Knowledge Management
Marisa Brown
Senior Principal Research Lead, Supply Chain Management
Rachele Collins
Principal Research Lead, Financial Management
