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Best-Practice Content
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Transform Customer Service and Operations Through Order Automation
APQC and Esker Inc. share how your organizations can empower customer service and fulfillment professionals through digitally transforming order processing. Listen to the webinar on demand to hear how much of an improvement organizations have gotten from automating their sales order management process.
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KM Essentials: Introduction to Knowledge Mapping
This “KM Essentials” collection offers a comprehensive view of knowledge mapping for anyone who wants to learn more about knowledge maps, how to create them, and what they can be used for.
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Millennials in the Workplace
Unsure what to expect from Millennials in the workforce? Read this article from engagement and retention expert Lisa Ryan to learn how to best plan for Millennial and Generation Z workers.
