Digital and data are all the rage. Yet, everyday work realities are still very much shaped by people. This report reveals the top people challenges at work today and the effect these are having on workers and organizations. It presents three types of interventions that are needed and offers guidance for how people managers and leaders, in particular, can facilitate these changes.
In August 2016, APQC conducted a survey to look at organizations that not only have a formal analytics department or program, but also how analytics is used to help make business decisions that impact their supply chains. In this white paper, APQC discusses and presents the results from the survey and provides practical tips for getting started in analytics.
In the first quarter of 2017, APQC conducted it’s bi-annual survey to understand how organizations leverage its Process Classification Framework® (PCF) and provide insights on the common uses, implementation tactics, and business process management approaches. This collection specifically explores the common uses of the PCF, adoption and implementation practices, the most common implementation challenges, and organizational process management and governance.