Five Skills for Your KM Team to Develop Right Now

Published On:
February 12, 2026
Authored By:
APQC
Members-Only Content:

As organizations accelerate AI adoption and digital transformation, KM teams are being asked to expand their capabilities and deliver clearer business value. Drawing on APQC’s 2026 research, this article outlines the five most critical skillsets KM teams need right now to navigate complexity, support emerging technologies, and strengthen how knowledge is used across the enterprise.

Topics Include:

  • Why AI fluency is now essential for KM teams
  • Using change management to drive adoption and cultural shift
  • Applying design thinking to create human-centered solutions
  • Strengthening critical thinking, problem-solving, and data management capabilities

Read the full article and learn how building these five skills can help KM teams deliver greater impact today and into the future.