APQC RSS Feed https://www.apqc.org/rss.xml APQC is one of the world’s leading proponents of benchmarking, business research and performance improvement. Make best practices your practices. en Open Standards Research - Human Capital Management - Workforce Management for the Petroleum/Chemical Industry https://www.apqc.org/knowledge-base/documents/open-standards-research-human-capital-management-workforce-management-petro <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the workforce management process for organizations in the petroleum/chemical industry.</p> </div> https://www.apqc.org/knowledge-base/documents/open-standards-research-human-capital-management-workforce-management-petro#comments Employee Training & Development Human Capital Management Workforce Planning Performance management and evaluation Workforce Analytics Workforce Analytics Employee Communication HR Information systems/technology Wellness Programs Benchmarks and Metrics 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.3.3 Manage employee relations 6.5 Redeploy and retire employees 6.6 Manage employee information Print Chemicals Petroleum/Oil/Gas Human Capital Management Supply Chain Management Financial Management Knowledge Management Sun, 04 Dec 2016 06:00:00 +0000 APQC 388856 at https://www.apqc.org Open Standards Research - Human Capital Management - Workforce Management for the Retail and Wholesale Industry https://www.apqc.org/knowledge-base/documents/open-standards-research-human-capital-management-workforce-management-retai <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the workforce management process for organizations in the retail and wholesale industry.&nbsp;</p> </div> https://www.apqc.org/knowledge-base/documents/open-standards-research-human-capital-management-workforce-management-retai#comments Employee Training & Development Human Capital Management Workforce Planning Performance management and evaluation Workforce Analytics Workforce Analytics Employee Communication HR Information systems/technology Wellness Programs Benchmarks and Metrics 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.3.3 Manage employee relations 6.5 Redeploy and retire employees 6.6 Manage employee information Print Retail/Catalog/Mail Order Wholesale Distribution Human Capital Management Supply Chain Management Financial Management Knowledge Management Sun, 04 Dec 2016 06:00:00 +0000 APQC 388857 at https://www.apqc.org Key Human Capital Management Benchmarks: Workforce Management for the Services Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-services-indus <div class="product-body"></div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-services-indus#comments Employee Training & Development Human Capital Management Workforce Planning Performance management and evaluation Workforce Analytics Workforce Analytics Employee Communication HR Information systems/technology Wellness Programs Benchmarks and Metrics 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.3.3 Manage employee relations 6.5 Redeploy and retire employees 6.6 Manage employee information Print Professional Services/Business Services Human Capital Management Supply Chain Management Financial Management Knowledge Management Sun, 04 Dec 2016 06:00:00 +0000 APQC 388858 at https://www.apqc.org Open Standards Research - Human Capital Management - Workforce Management for the Telecommunications Industry https://www.apqc.org/knowledge-base/documents/open-standards-research-human-capital-management-workforce-management-telec <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the workforce management process for organizations in the telecommunications industry.&nbsp;</p> </div> https://www.apqc.org/knowledge-base/documents/open-standards-research-human-capital-management-workforce-management-telec#comments Employee Training & Development Human Capital Management Workforce Planning Performance management and evaluation Workforce Analytics Workforce Analytics Employee Communication HR Information systems/technology Wellness Programs Benchmarks and Metrics 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.3.3 Manage employee relations 6.5 Redeploy and retire employees 6.6 Manage employee information Print Telecommunication Human Capital Management Supply Chain Management Financial Management Knowledge Management Sun, 04 Dec 2016 06:00:00 +0000 APQC 388859 at https://www.apqc.org Open Standards Research - Human Capital Management - Workforce Management for the Utility Industry https://www.apqc.org/knowledge-base/documents/open-standards-research-human-capital-management-workforce-management-utili <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the workforce management process for organizations in the utility industry.</p> </div> https://www.apqc.org/knowledge-base/documents/open-standards-research-human-capital-management-workforce-management-utili#comments Employee Training & Development Human Capital Management Workforce Planning Performance management and evaluation Workforce Analytics Workforce Analytics Employee Communication Wellness Programs Benchmarks and Metrics 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.3.3 Manage employee relations 6.5 Redeploy and retire employees 6.6 Manage employee information Print Energy and Utility Human Capital Management Supply Chain Management Financial Management Knowledge Management Sun, 04 Dec 2016 06:00:00 +0000 APQC 388860 at https://www.apqc.org What Are Hybrid Jobs? https://www.apqc.org/knowledge-base/documents/what-are-hybrid-jobs <div class="product-body"><p>Multiple research studies have recently recognized hybrid jobs as the next big shift for skilled workers. But, what exactly is a hybrid job? This article presents the different meanings behind the term "hybrid job" and discusses the implications of each conception for HR and human capital managers.</p> </div> https://www.apqc.org/knowledge-base/documents/what-are-hybrid-jobs#comments Hiring Practices Human Capital Management Workforce Planning Workforce Analytics Workforce Analytics Recruiting and Staffing Articles and White Papers 6.1.2.1 Gather skill requirements according to corporate strategy and market environment 6.1.2.2 Plan employee resourcing requirements per unit/organization 6.0 Develop and Manage Human Capital 6.2 Recruit, source, and select employees 6.2.1.1 Align staffing plan to work force plan and business unit strategies/resource needs 6.1.2.11 Develop work force strategy models Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Sun, 04 Dec 2016 06:00:00 +0000 APQC 388861 at https://www.apqc.org The 2016 Value of Benchmarking in the Professional Services Industry https://www.apqc.org/knowledge-base/documents/2016-value-benchmarking-professional-services-industry <div class="product-body"><p>Benchmarking continues to be a top tool used by leadership teams to support decision making. In September of 2016, APQC conducted a survey to provide insight into the common benchmarking practices and the value benchmarking provides in the following areas:</p> <ul> <li>Strategic planning</li> <li>Process improvement</li> <li>Mergers and acquisitions</li> <li>Budgeting</li> <li>Performance management</li> <li>Market and/or competitive intelligence</li> <li>Organizational design or transformation</li> </ul> </div> https://www.apqc.org/knowledge-base/documents/2016-value-benchmarking-professional-services-industry#comments Benchmarking Business Transformation Performance Measurement Process and Performance Management Strategic Planning Budgeting Competitive Intelligence Change Management Organizational Improvement Strategic Planning Competitive Intelligence Planning, budgeting, and forecasting Process Improvement Mergers and Acquisitions Presentations 12.6 Measure and benchmark 12.6.1 Create and manage organizational performance strategy 12.6.1.1 Create enterprise measurement systems model 12.6.2 Benchmark performance 12.6.2.1 Conduct performance assessments 12.6.2.2 Develop benchmarking capabilities 12.6.2.3 Conduct internal process and external competitive benchmarking 12.6.2.4 Conduct gap analysis to understand need for change and degree needed 12.0 Develop and Manage Business Capabilities Print Professional Services/Business Services Human Capital Management Supply Chain Management Financial Management Knowledge Management Sun, 04 Dec 2016 06:00:00 +0000 APQC 388862 at https://www.apqc.org Key Human Capital Management Benchmarks: Workforce Management for the Automotive Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-automotive-ind <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the workforce management process for organizations in the automotive industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-automotive-ind#comments Employee Training & Development Human Capital Management Performance Management and evaluation Workforce Planning Workforce Analytics Employee Communication HR Information systems/technology Wellness Programs Benchmarks and Metrics 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.3.3 Manage employee relations 6.5 Redeploy and retire employees 6.6 Manage employee information Print Automotive Human Capital Management Supply Chain Management Financial Management Knowledge Management Sun, 04 Dec 2016 06:00:00 +0000 APQC 388843 at https://www.apqc.org Key Human Capital Management Benchmarks: Workforce Management for the Consumer Products/Packaged Goods Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-consumer-produ <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the workforce management process for organizations in the automotive industry.&nbsp;</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-consumer-produ#comments Employee Training & Development Human Capital Management Performance Management and evaluation Workforce Planning Workforce Analytics Workforce Analytics Employee Communication HR Information systems/technology Wellness Programs Benchmarks and Metrics 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.3.3 Manage employee relations 6.5 Redeploy and retire employees 6.6 Manage employee information Print Consumer Products/Packaged Goods Human Capital Management Supply Chain Management Financial Management Knowledge Management Sun, 04 Dec 2016 06:00:00 +0000 APQC 388850 at https://www.apqc.org Key Human Capital Management Benchmarks: Workforce Management for the Distribution/Transportation Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-distributiontr <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the workforce management process for organizations in the distribution/transportation industry.&nbsp;</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-distributiontr#comments Employee Training & Development Human Capital Management Workforce Planning Performance management and evaluation Workforce Analytics Workforce Analytics Employee Communication HR Information systems/technology Wellness Programs Benchmarks and Metrics 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.3.3 Manage employee relations 6.5 Redeploy and retire employees 6.6 Manage employee information Print Distribution Transportation/Freight Carriers Human Capital Management Supply Chain Management Financial Management Knowledge Management Sun, 04 Dec 2016 06:00:00 +0000 APQC 388852 at https://www.apqc.org Key Human Capital Management Benchmarks: Workforce Management for the Financial Services/Banking Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-financial-serv <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the workforce management process for organizations in the financial services/banking industry.&nbsp;</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-financial-serv#comments Employee Training & Development Human Capital Management Workforce Planning Performance management and evaluation Workforce Analytics Workforce Analytics Employee Communication HR Information systems/technology Wellness Programs Benchmarks and Metrics 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.3.3 Manage employee relations 6.5 Redeploy and retire employees 6.6 Manage employee information Print Financial Services/Banking Human Capital Management Supply Chain Management Financial Management Knowledge Management Sun, 04 Dec 2016 06:00:00 +0000 APQC 388853 at https://www.apqc.org Key Human Capital Management Benchmarks: Workforce Management for the Industrial Products Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-industrial-pro <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the workforce management process for organizations in the industrial products industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-industrial-pro#comments Employee Training & Development Human Capital Management Workforce Planning Performance management and evaluation Workforce Analytics Workforce Analytics Employee Communication HR Information systems/technology Wellness Programs Benchmarks and Metrics 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.3.3 Manage employee relations 6.5 Redeploy and retire employees 6.6 Manage employee information Print Durable Goods Machinery Machinery Equipment Human Capital Management Supply Chain Management Financial Management Knowledge Management Sun, 04 Dec 2016 06:00:00 +0000 APQC 388854 at https://www.apqc.org Key Human Capital Management Benchmarks: Workforce Management for the Insurance Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-insurance-indu <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the workforce management process for organizations in the insurance industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-insurance-indu#comments Employee Training & Development Human Capital Management Workforce Planning Performance management and evaluation Workforce Analytics Workforce Analytics Employee Communication HR Information systems/technology Wellness Programs Benchmarks and Metrics 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.3.3 Manage employee relations 6.5 Redeploy and retire employees 6.6 Manage employee information Print Insurance Human Capital Management Supply Chain Management Financial Management Knowledge Management Sun, 04 Dec 2016 06:00:00 +0000 APQC 388855 at https://www.apqc.org Key General Accounting and Reporting Benchmarks at a Glance for the Healthcare Industry https://www.apqc.org/knowledge-base/documents/key-general-accounting-and-reporting-benchmarks-glance-healthcare-industry <div class="product-body"><p>Prepared using data from APQC's Open Standards Benchmarking in general accounting and reporting, this table highlights financial management general accounting and reporting key performance indicator (KPI) benchmarks for organizations in the healthcare industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-general-accounting-and-reporting-benchmarks-glance-healthcare-industry#comments Finance and Accounting General Accounting and Reporting Benchmarks and Metrics 8.3 Perform general accounting and reporting 8.3.2 Perform general accounting 8.3.3 Perform fixed-asset accounting 8.3.4 Perform financial reporting Print Healthcare Human Capital Management Supply Chain Management Financial Management Knowledge Management Fri, 02 Dec 2016 21:01:37 +0000 APQC 388821 at https://www.apqc.org What is Knowledge Management? https://www.apqc.org/what-knowledge-management <p>APQC defines<strong> knowledge management (KM)</strong> as a collection of systematic approaches to help information and knowledge flow to and between the right people at the right time (in the right format at the right cost) so they can act more efficiently and effectively to create value for the organization.</p> <p><a href="https://www.apqc.org/what-knowledge-management" target="_blank">read more</a></p> Fri, 02 Dec 2016 09:14:37 +0000 zellis 388767 at https://www.apqc.org Key Customer Invoicing and Credit Benchmarks at a Glance for the Healthcare Industry https://www.apqc.org/knowledge-base/documents/key-customer-invoicing-and-credit-benchmarks-glance-healthcare-industry <div class="product-body"><p>Prepared using data from APQC’s Open Standards Benchmarking in customer invoicing and credit, this table highlights financial management customer invoicing and credit key performance indicator (KPI) benchmarks for organizations in the healthcare industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-customer-invoicing-and-credit-benchmarks-glance-healthcare-industry#comments Finance and Accounting Credit and Collections Benchmarks and Metrics 8.2 Perform revenue accounting 8.0 Manage Financial Resources 8.2.1 Process customer credit 8.2.2 Invoice customer Print Healthcare Human Capital Management Supply Chain Management Financial Management Knowledge Management Fri, 02 Dec 2016 06:00:00 +0000 APQC 388818 at https://www.apqc.org Key Planning and Management Benchmarks at a Glance for the Healthcare Industry https://www.apqc.org/knowledge-base/documents/key-planning-and-management-benchmarks-glance-healthcare-industry <div class="product-body"><p>Prepared using data from APQC’s Open Standards Benchmarking in planning and management accounting, this table highlights financial management planning and management accounting key performance indicator (KPI) benchmarks for organizations in the healthcare industry.&nbsp;</p> </div> https://www.apqc.org/knowledge-base/documents/key-planning-and-management-benchmarks-glance-healthcare-industry#comments Finance and Accounting Planning, budgeting, and forecasting Benchmarks and Metrics 8.1 Perform planning and management accounting Print Healthcare Human Capital Management Supply Chain Management Financial Management Knowledge Management Fri, 02 Dec 2016 06:00:00 +0000 APQC 388826 at https://www.apqc.org Key Payroll Benchmarks at a Glance for the Healthcare Industry https://www.apqc.org/knowledge-base/documents/key-payroll-benchmarks-glance-healthcare-industry <div class="product-body"><p>Prepared using data from APQC's Open Standards Benchmarking in payroll, this table highlights financial management payroll key performance indicator (KPI) benchmarks for organizations in the healthcare industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-payroll-benchmarks-glance-healthcare-industry#comments Finance and Accounting Payroll Benchmarks and Metrics 8.5 Process payroll 8.5.1 Report time 8.5.2 Manage pay 8.5.3 Process payroll taxes Print Healthcare Human Capital Management Supply Chain Management Financial Management Knowledge Management Fri, 02 Dec 2016 06:00:00 +0000 APQC 388828 at https://www.apqc.org Key AP and Expense Reimbursement Benchmarks at a Glance for the Healthcare Industry https://www.apqc.org/knowledge-base/documents/key-ap-and-expense-reimbursement-benchmarks-glance-healthcare-industry <div class="product-body"><p>Prepared using data from APQC's Open Standards Benchmarking accounts payable and expense reimbursement, this table highlights financial management key performance indicator (KPI) benchmarks for organizations in the healthcare industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-ap-and-expense-reimbursement-benchmarks-glance-healthcare-industry#comments Expense Reporting Finance and Accounting Accounts Payable Benchmarks and Metrics 8.6 Process accounts payable and expense reimbursements Print Healthcare Human Capital Management Supply Chain Management Financial Management Knowledge Management Fri, 02 Dec 2016 06:00:00 +0000 APQC 388829 at https://www.apqc.org Key Accounts Receivable Benchmarks at a Glance for the Healthcare Industry https://www.apqc.org/knowledge-base/documents/key-accounts-receivable-benchmarks-glance-healthcare-industry <div class="product-body"><p>Prepared using data from APQC's Open Standards Benchmarking in accounts receivable, customer credit and invoicing, and sales and order management, this table highlights financial management accounts receivable key performance indicator (KPI) benchmarks for organizations in the healthcare industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-accounts-receivable-benchmarks-glance-healthcare-industry#comments Finance and Accounting Invoicing Accounts Receivable Benchmarks and Metrics 8.2 Perform revenue accounting 8.0 Manage Financial Resources Print Healthcare Human Capital Management Supply Chain Management Financial Management Knowledge Management Fri, 02 Dec 2016 06:00:00 +0000 APQC 388830 at https://www.apqc.org APQC Appoints Joe Tillman as Principal Research Lead, Supply Chain Management https://www.apqc.org/apqc-appoints-joe-tillman-principal-research-lead-supply-chain-management <p><strong>(Houston, Texas – December 2, 2016)</strong> – <a href="https://www.apqc.org/">APQC</a>, the benchmarking and best practices authority, announced that <a href="https://www.apqc.org/joe-tillman">Joe Tillman</a> has joined the organization as the Principal Research Lead for <a href="https://www.apqc.org/supply-chain-management">Supply Chain Management</a>. Tillman brings a broad range of hands-on experience in the supply chain industry, spanning from inventory management, transportation, and warehousing roles to research, training, and consulting.</p> <p><a href="https://www.apqc.org/apqc-appoints-joe-tillman-principal-research-lead-supply-chain-management" target="_blank">read more</a></p> Thu, 01 Dec 2016 21:36:18 +0000 mbyles 388741 at https://www.apqc.org Supporting Transformational Change Through Knowledge Management https://www.apqc.org/knowledge-base/documents/supporting-transformational-change-through-knowledge-management <div class="product-body"><p>Change is hard. Even armed with every change theory ever invented, it is profoundly difficult to convince employees—not to mention their managers—to exit their comfort zones and embrace new ways of working. And after successfully implementing a large-scale change, an organization must continuously remind people about and reinforce the new processes to prevent reversion back to old habits and well-established patterns of behavior.&nbsp;</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/supporting-transformational-change-through-knowledge-management" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/supporting-transformational-change-through-knowledge-management#comments Knowledge and Information Management KM Culture KM Change Management Articles and White Papers 12.4 Manage change 12.5.1 Develop KM strategy 12.5.1.9 Develop change management approaches Print Knowledge Management Tue, 29 Nov 2016 19:26:23 +0000 Lauren Trees 388509 at https://www.apqc.org Capturing Critical Knowledge: Collaboration Approaches https://www.apqc.org/knowledge-base/documents/capturing-critical-knowledge-collaboration-approaches-0 <div class="product-body"><p>Almost every organization recognizes that it needs to capture critical knoweldge, but many do not know where to start or how to select the best approach for a given scenario. This list is designed to help you understand and compare options for capturing critical knowledge through collaboration activities.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/capturing-critical-knowledge-collaboration-approaches-0" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/capturing-critical-knowledge-collaboration-approaches-0#comments Knowledge and Information Management KM Implementation Tools and Templates 12.5.3.2 Design process for knowledge sharing, capture, and use Print Knowledge Management Tue, 29 Nov 2016 06:00:00 +0000 APQC 388578 at https://www.apqc.org Capturing Critical Knowledge: Documentation Approaches https://www.apqc.org/knowledge-base/documents/capturing-critical-knowledge-documentation-approaches <div class="product-body"><p>Almost every organization recognizes that it needs to capture critical knowledge, but many do not know where to start or how to select the best approach for a given scenario. This tool is designed to help you understand and compare options for capturing critical knowledge through documentation.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/capturing-critical-knowledge-documentation-approaches" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/capturing-critical-knowledge-documentation-approaches#comments Knowledge and Information Management KM Implementation Tools and Templates 12.5.3.2 Design process for knowledge sharing, capture, and use Print Knowledge Management Tue, 29 Nov 2016 06:00:00 +0000 APQC 388583 at https://www.apqc.org Capturing Critical Knowledge: Learning and Development Approaches https://www.apqc.org/knowledge-base/documents/capturing-critical-knowledge-learning-and-development-approaches <div class="product-body"><p>Almost every organization recognizes that it needs to capture critical knowledge, but many do not know where to start or how to select the best approach for a given scenario. This tool is designed to help you understand and compare options for capturing critical knowledge in the context of learning and development activities.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/capturing-critical-knowledge-learning-and-development-approaches" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/capturing-critical-knowledge-learning-and-development-approaches#comments Knowledge and Information Management KM Implementation Tools and Templates 12.5.3.2 Design process for knowledge sharing, capture, and use Print Knowledge Management Tue, 29 Nov 2016 06:00:00 +0000 APQC 388587 at https://www.apqc.org Capturing Critical Knowledge: Observation and Analysis Approaches https://www.apqc.org/knowledge-base/documents/capturing-critical-knowledge-observation-and-analysis-approaches-0 <div class="product-body"><p>Almost every organization recognizes that it needs to capture critical knowledge, but many do not know where to start or how to select the best approach for a given scenario. This tool is designed to help you understand and compare options for capturing critical knowledge through observation and analysis.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/capturing-critical-knowledge-observation-and-analysis-approaches-0" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/capturing-critical-knowledge-observation-and-analysis-approaches-0#comments Knowledge and Information Management KM Implementation Tools and Templates 12.5.3.2 Design process for knowledge sharing, capture, and use Print Knowledge Management Tue, 29 Nov 2016 06:00:00 +0000 APQC 388590 at https://www.apqc.org Ask the Knowledge Management Experts - November 2016 (Recording) https://www.apqc.org/knowledge-base/documents/ask-knowledge-management-experts-november-2016-recording <div class="product-body"><p>In November 2016, APQC CEO Carla O’Dell, Executive Director Cindy Hubert, and KM Principal Research Lead Lauren Trees hosted a webinar to respond to KM questions submitted by APQC members. This is a full recording of the session, including the responses from the experts and links to recommended content from APQC's Knowledge Base. Questions covered during the session include:</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/ask-knowledge-management-experts-november-2016-recording" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/ask-knowledge-management-experts-november-2016-recording#comments Knowledge and Information Management KM Strategy KM Measures KM Culture Presentations 12.5 Develop and manage enterprise-wide knowledge management (KM) capability 12.5.1 Develop KM strategy 12.5.1.6 Develop core KM methodologies 12.5.3.2 Design process for knowledge sharing, capture, and use Video Knowledge Management Tue, 29 Nov 2016 06:00:00 +0000 Lauren Trees 388532 at https://www.apqc.org Extracting Knowledge from Big Data: The Need for a Holistic Solution https://www.apqc.org/knowledge-base/documents/extracting-knowledge-big-data-need-holistic-solution <div class="product-body"><p>Everyone is talking about Big Data, but few organizations are successfully analyzing it, figuring out what it means, and then applying the insights to make more informed business decisions. This article explains the technological investments and cultural changes organizations must make in order to fully harness the power of Big Data.</p> <p>This article is shared with permission from the original publisher, Iknow LLC. Iknow, a leading management and technology consulting firm, that was selected as the official sponsor of APQC’s 2017 Knowledge Management Conference.</p> </div> https://www.apqc.org/knowledge-base/documents/extracting-knowledge-big-data-need-holistic-solution#comments Knowledge and Information Management KM Strategy KM Implementation Articles and White Papers 12.5 Develop and manage enterprise-wide knowledge management (KM) capability 7.4.1 Develop information and content management strategies Print Knowledge Management Tue, 29 Nov 2016 06:00:00 +0000 Iknow LLC 388538 at https://www.apqc.org Embedding Knowledge Management in the Project Lifecycle https://www.apqc.org/knowledge-base/documents/embedding-knowledge-management-project-lifecycle <div class="product-body"><p>How do you capture, transfer, and reuse knowledge over the course of a project? And in a project-focused organization, how do you help information and knowledge flow to the right teams at the right time to ensure project success? &nbsp;The project management lifecycle offers key touchpoints for integrating knowledge management activities into project work. Project initiation, execution, and closeout all offer excellent opportunities for an organization to help one project’s success lead to another’s—and to prevent project teams from endlessly repeating the same mistakes.</p> </div> https://www.apqc.org/knowledge-base/documents/embedding-knowledge-management-project-lifecycle#comments Knowledge and Information Management KM Implementation Project Management Articles and White Papers 12.5.2.6 Implement new KM approaches 12.5.3.2 Design process for knowledge sharing, capture, and use Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Tue, 29 Nov 2016 06:00:00 +0000 Lauren Trees 388540 at https://www.apqc.org Analytics in the Supply Chain https://www.apqc.org/knowledge-base/documents/analytics-supply-chain <div class="product-body"><p>In August 2016, APQC conducted a survey to look at organizations that not only have a formal analytics department or program, but also how analytics is used to help make business decisions that impact their supply chains. In this white paper, APQC discusses and presents the results from the survey and provides practical tips for getting started in analytics.</p> </div> https://www.apqc.org/knowledge-base/documents/analytics-supply-chain#comments Logistics Analytics Procurement Analytics Supply Chain Analytics Supply Chain Management Articles and White Papers 4.1.5.2 Maintain master data 4.0 Deliver Products and Services Print Supply Chain Management Tue, 29 Nov 2016 06:00:00 +0000 APQC 388564 at https://www.apqc.org Leveraging Accountants Gained Via Acquisition https://www.apqc.org/knowledge-base/documents/leveraging-accountants-gained-acquisition <div class="product-body"><p>Senior finance managers need a sound process for leveraging the finance staff that arrives via acquisition. Rather than asking the HR department to pull from the new talent pool to fill accounting positions that happen to be open, senior finance managers must take care to fully assess the competencies of incoming human resources. There may be gems hidden in the rough</p> </div> https://www.apqc.org/knowledge-base/documents/leveraging-accountants-gained-acquisition#comments Finance and Accounting Articles and White Papers 8.0 Manage Financial Resources Print Financial Management Mon, 28 Nov 2016 23:29:38 +0000 Mary Driscoll 388428 at https://www.apqc.org Labor Cost Planning Can Be Tricky https://www.apqc.org/knowledge-base/documents/labor-cost-planning-can-be-tricky <div class="product-body"><p>Forecasting operating costs with a solid measure of precision is crucial. In the current environment of fast moving markets and volatile labor pools, finance needs to help front-line managers get better at predicting how many people are needed for next quarter – or for all of next year. Look at various headcount categories, and don’t discount the competencies of the people needed to do the work.</p> </div> https://www.apqc.org/knowledge-base/documents/labor-cost-planning-can-be-tricky#comments Finance and Accounting Performance Management Articles and White Papers 8.1.1 Perform planning/budgeting/forecasting Print Financial Management Mon, 28 Nov 2016 06:00:00 +0000 Mary Driscoll 388450 at https://www.apqc.org Managing Cyber Security Risk in Corporate Networks https://www.apqc.org/knowledge-base/documents/managing-cyber-security-risk-corporate-networks <div class="product-body"><p>Cyber security risk today is a deep concern for a broad spectrum of senior executives, not just the CIO's top team members. The heads of finance, ERM, strategic planning, marketing, and field operations have to be up-to-speed. Board members as well are accountable for ensuring organizational resiliency. In this Q&amp;A, APQC presents ideas for managing this risk from two experts.</p> </div> https://www.apqc.org/knowledge-base/documents/managing-cyber-security-risk-corporate-networks#comments Finance and Accounting Risk Management Best Practices and Business Drivers 7.0 Manage Information Technology 10.0 Manage Enterprise Risk, Compliance, and Resiliency 8.8 Manage internal controls Print Financial Management Mon, 28 Nov 2016 06:00:00 +0000 APQC 388454 at https://www.apqc.org Look Close at AP Cost https://www.apqc.org/knowledge-base/documents/look-close-ap-cost <div class="product-body"><p>In the current climate of fast and frenzied change, the pressure to optimize AP has intensified. The potential return of cost-creep is legendary in the wake of an acquisition that requires integrating financial operations that were custom-built over time by the acquired business. AP managers who know their domains very well will be the first to say that tracking and managing cost must be perpetual. Today that sentiment is underscored.</p> </div> https://www.apqc.org/knowledge-base/documents/look-close-ap-cost#comments Finance and Accounting Accounts Payable Articles and White Papers 8.1.1 Perform planning/budgeting/forecasting Print Financial Management Mon, 28 Nov 2016 06:00:00 +0000 Mary Driscoll 388467 at https://www.apqc.org Key Human Capital Management Benchmarks: Talent Management for the Financial Services/Banking Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-talent-management-financial-service <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the talent management process for organizations in the financial services/banking industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-talent-management-financial-service#comments Employee Training & Development Human Capital Management Performance management and evaluation Employee Communication Rewards and Recognition Programs Talent Management Systems Leadership Development Benchmarks and Metrics 6.3 Develop and counsel employees 6.3.1 Manage employee orientation and deployment 6.3.2 Manage employee performance 6.3.3 Manage employee relations 6.3.4 Manage employee development 6.3.5 Develop and train employees 6.4 Reward and retain employees 6.4.1 Develop and manage reward, recognition, and motivation programs 6.4.2 Manage and administer benefits 6.4.3 Manage employee assistance and retention 6.6 Manage employee information Print Financial Services/Banking Human Capital Management Supply Chain Management Financial Management Knowledge Management Fri, 25 Nov 2016 09:18:41 +0000 APQC 388262 at https://www.apqc.org Key Human Capital Management Benchmarks: Talent Management for the Industrial Products Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-talent-management-industrial-produc <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the talent management process for organizations in the industrial products industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-talent-management-industrial-produc#comments Employee Training & Development Human Capital Management Performance management and evaluation Employee Communication Rewards and Recognition Programs Talent Management Systems Leadership Development Benchmarks and Metrics 6.3 Develop and counsel employees 6.3.1 Manage employee orientation and deployment 6.3.2 Manage employee performance 6.3.3 Manage employee relations 6.3.4 Manage employee development 6.3.5 Develop and train employees 6.4 Reward and retain employees 6.4.1 Develop and manage reward, recognition, and motivation programs 6.4.2 Manage and administer benefits 6.4.3 Manage employee assistance and retention 6.6 Manage employee information Print Durable Goods Machinery Machinery Equipment Human Capital Management Supply Chain Management Financial Management Knowledge Management Fri, 25 Nov 2016 06:00:00 +0000 APQC 388266 at https://www.apqc.org Key Human Capital Management Benchmarks: Talent Management for the Insurance Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-talent-management-insurance-industr <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the talent management process for organizations in the insurance industry.&nbsp;</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-talent-management-insurance-industr#comments Employee Training & Development Human Capital Management Performance management and evaluation Employee Communication Rewards and Recognition Programs Talent Management Systems Leadership Development Benchmarks and Metrics 6.3 Develop and counsel employees 6.3.1 Manage employee orientation and deployment 6.3.2 Manage employee performance 6.3.3 Manage employee relations 6.3.4 Manage employee development 6.3.5 Develop and train employees 6.4 Reward and retain employees 6.4.1 Develop and manage reward, recognition, and motivation programs 6.4.2 Manage and administer benefits 6.4.3 Manage employee assistance and retention 6.6 Manage employee information Print Insurance Human Capital Management Supply Chain Management Financial Management Knowledge Management Fri, 25 Nov 2016 06:00:00 +0000 APQC 388270 at https://www.apqc.org Key Human Capital Management Benchmarks: Talent Management for the Petroleum/Chemical Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-talent-management-petroleumchemical <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the talent management &nbsp;process for organizations in the petroleum/chemical industry.&nbsp;</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-talent-management-petroleumchemical#comments Employee Training & Development Human Capital Management Performance management and evaluation Employee Communication Rewards and Recognition Programs Talent Management Systems Leadership Development Benchmarks and Metrics 6.3 Develop and counsel employees 6.3.1 Manage employee orientation and deployment 6.3.2 Manage employee performance 6.3.3 Manage employee relations 6.3.4 Manage employee development 6.3.5 Develop and train employees 6.4 Reward and retain employees 6.4.1 Develop and manage reward, recognition, and motivation programs 6.4.2 Manage and administer benefits 6.4.3 Manage employee assistance and retention 6.6 Manage employee information Print Chemicals Petroleum/Oil/Gas Human Capital Management Supply Chain Management Financial Management Knowledge Management Fri, 25 Nov 2016 06:00:00 +0000 APQC 388278 at https://www.apqc.org Key Human Capital Management Benchmarks: Talent Management for the Retail and Wholesale Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-talent-management-retail-and-wholes <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the talent management process for organizations in the retail and wholesale industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-talent-management-retail-and-wholes#comments Employee Training & Development Human Capital Management Performance management and evaluation Employee Communication Rewards and Recognition Programs Talent Management Systems Leadership Development Benchmarks and Metrics 6.3 Develop and counsel employees 6.3.1 Manage employee orientation and deployment 6.3.2 Manage employee performance 6.3.3 Manage employee relations 6.3.4 Manage employee development 6.3.5 Develop and train employees 6.4 Reward and retain employees 6.4.1 Develop and manage reward, recognition, and motivation programs 6.4.2 Manage and administer benefits 6.4.3 Manage employee assistance and retention 6.6 Manage employee information Print Distribution Wholesale Distribution Human Capital Management Supply Chain Management Financial Management Knowledge Management Fri, 25 Nov 2016 06:00:00 +0000 APQC 388282 at https://www.apqc.org Key Human Capital Management Benchmarks: Talent Management for the Services Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-talent-management-services-industry <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the talent management process for organizations in the services industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-talent-management-services-industry#comments Employee Training & Development Human Capital Management Performance management and evaluation Employee Communication Rewards and Recognition Programs Talent Management Systems Leadership Development Benchmarks and Metrics 6.3 Develop and counsel employees 6.3.1 Manage employee orientation and deployment 6.3.2 Manage employee performance 6.3.3 Manage employee relations 6.3.4 Manage employee development 6.3.5 Develop and train employees 6.4 Reward and retain employees 6.4.1 Develop and manage reward, recognition, and motivation programs 6.4.2 Manage and administer benefits 6.4.3 Manage employee assistance and retention 6.6 Manage employee information Print Professional Services/Business Services Human Capital Management Supply Chain Management Financial Management Knowledge Management Fri, 25 Nov 2016 06:00:00 +0000 APQC 388284 at https://www.apqc.org Key Human Capital Management Benchmarks: Talent Management for the Telecommunications Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-talent-management-telecommunication <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the talent management process for organizations in the telecommunications industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-talent-management-telecommunication#comments Employee Training & Development Human Capital Management Performance management and evaluation Employee Communication Rewards and Recognition Programs Talent Management Systems Leadership Development Benchmarks and Metrics 6.3 Develop and counsel employees 6.3.1 Manage employee orientation and deployment 6.3.2 Manage employee performance 6.3.3 Manage employee relations 6.3.4 Manage employee development 6.3.5 Develop and train employees 6.4 Reward and retain employees 6.4.1 Develop and manage reward, recognition, and motivation programs 6.4.2 Manage and administer benefits 6.4.3 Manage employee assistance and retention 6.6 Manage employee information Print Telecommunication Human Capital Management Supply Chain Management Financial Management Knowledge Management Fri, 25 Nov 2016 06:00:00 +0000 APQC 388288 at https://www.apqc.org Key Human Capital Management Benchmarks: Talent Management for the Utility Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-talent-management-utility-industry <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the talent management process for organizations in the utility industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-talent-management-utility-industry#comments Employee Training & Development Human Capital Management Performance management and evaluation Employee Communication Rewards and Recognition Programs Talent Management Systems Leadership Development Benchmarks and Metrics 6.3 Develop and counsel employees 6.3.1 Manage employee orientation and deployment 6.3.2 Manage employee performance 6.3.3 Manage employee relations 6.3.4 Manage employee development 6.3.5 Develop and train employees 6.4 Reward and retain employees 6.4.1 Develop and manage reward, recognition, and motivation programs 6.4.2 Manage and administer benefits 6.4.3 Manage employee assistance and retention 6.6 Manage employee information Print Energy and Utility Human Capital Management Supply Chain Management Financial Management Knowledge Management Fri, 25 Nov 2016 06:00:00 +0000 APQC 388290 at https://www.apqc.org Key Human Capital Management Benchmarks: Talent Management for the Consumer Products/Packaged Goods Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-talent-management-consumer-products <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the talent management process for organizations in the consumer products/packaged goods industry.&nbsp;</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-talent-management-consumer-products#comments Employee Training & Development Human Capital Management Performance management and evaluation Employee Communication Rewards and Recognition Programs Talent Management Systems Leadership Development Benchmarks and Metrics 6.3 Develop and counsel employees 6.3.1 Manage employee orientation and deployment 6.3.2 Manage employee performance 6.3.3 Manage employee relations 6.3.4 Manage employee development 6.3.5 Develop and train employees 6.4 Reward and retain employees 6.4.1 Develop and manage reward, recognition, and motivation programs 6.4.2 Manage and administer benefits 6.4.3 Manage employee assistance and retention 6.6 Manage employee information Print Consumer Products/Packaged Goods Human Capital Management Supply Chain Management Financial Management Knowledge Management Fri, 25 Nov 2016 06:00:00 +0000 APQC 388256 at https://www.apqc.org Key Human Capital Management Benchmarks: Talent Management for the Distribution/Transportation Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-talent-management-distributiontrans <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the talent management process for organizations in the distribution/transportation industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-talent-management-distributiontrans#comments Employee Training & Development Human Capital Management Performance management and evaluation Employee Communication Rewards and Recognition Programs Talent Management Systems Leadership Development Benchmarks and Metrics 6.3 Develop and counsel employees 6.3.1 Manage employee orientation and deployment 6.3.2 Manage employee performance 6.3.3 Manage employee relations 6.3.4 Manage employee development 6.3.5 Develop and train employees 6.4 Reward and retain employees 6.4.1 Develop and manage reward, recognition, and motivation programs 6.4.2 Manage and administer benefits 6.4.3 Manage employee assistance and retention 6.6 Manage employee information Print Distribution Transportation/Freight Carriers Human Capital Management Supply Chain Management Financial Management Knowledge Management Fri, 25 Nov 2016 06:00:00 +0000 APQC 388258 at https://www.apqc.org North Star Education Membership https://www.apqc.org/north-star-education-membership <p>By creating efficiencies and streamlined operations, districts can generate resources and dollars to funnel directly into the classroom. This work occurs through the implementation of Process and Performance Management (PPM) methodologies and the identification of best practices.</p> <p><a href="https://www.apqc.org/north-star-education-membership" target="_blank">read more</a></p> Wed, 23 Nov 2016 13:44:31 +0000 mbyles 388139 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for the Consumer Products/Packaged Goods Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-consumer-productspa <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the HR organization process for organizations in the consumer products/packaged goods Industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-consumer-productspa#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Consumer Products/Packaged Goods Human Capital Management Supply Chain Management Financial Management Knowledge Management Wed, 23 Nov 2016 06:00:00 +0000 APQC 388138 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for the Services Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-services-industry <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the HR organizationan process for organizations in the services industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-services-industry#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Professional Services/Business Services Human Capital Management Supply Chain Management Financial Management Knowledge Management Wed, 23 Nov 2016 06:00:00 +0000 APQC 388141 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for the Telecommunications Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-telecommunications- <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the HR organization process for organizations in the telecommunications industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-telecommunications-#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Telecommunication Human Capital Management Supply Chain Management Financial Management Knowledge Management Wed, 23 Nov 2016 06:00:00 +0000 APQC 388143 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for the Utility Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-utility-industry <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the HR organization process for organizations in the utility industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-utility-industry#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Energy and Utility Human Capital Management Supply Chain Management Financial Management Knowledge Management Wed, 23 Nov 2016 06:00:00 +0000 APQC 388145 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for the Retail and Wholesale Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-retail-and-wholesal <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the HR organization process for organizations in the retail and wholesale industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-retail-and-wholesal#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Retail/Catalog/Mail Order Wholesale Distribution Human Capital Management Supply Chain Management Financial Management Knowledge Management Wed, 23 Nov 2016 06:00:00 +0000 APQC 388146 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for the Distribution/Transportation Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-distributiontranspo <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the HR organization process for organizations in the distribution/transportation industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-distributiontranspo#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Distribution Transportation/Freight Carriers Human Capital Management Supply Chain Management Financial Management Knowledge Management Wed, 23 Nov 2016 06:00:00 +0000 APQC 388150 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for the Automotive Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-automotive-industry <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the HR organization process for organizations in the automotive industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-automotive-industry#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Automotive Human Capital Management Supply Chain Management Financial Management Knowledge Management Wed, 23 Nov 2016 06:00:00 +0000 APQC 388153 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for the Financial Services/Banking Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-financial-servicesb <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the HR organization process for organizations in the financial services/banking industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-financial-servicesb#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Financial Services/Banking Human Capital Management Supply Chain Management Financial Management Knowledge Management Wed, 23 Nov 2016 06:00:00 +0000 APQC 388158 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for the Industrial Products Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-industrial-products <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the HR organization process for organizations in the industrial products industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-industrial-products#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Durable Goods Machinery Machinery Equipment Human Capital Management Supply Chain Management Financial Management Knowledge Management Wed, 23 Nov 2016 06:00:00 +0000 APQC 388164 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for the Insurance Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-insurance-industry <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the HR organization process for organizations in the insurance industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-insurance-industry#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Insurance Human Capital Management Supply Chain Management Financial Management Knowledge Management Wed, 23 Nov 2016 06:00:00 +0000 APQC 388171 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for the Petroleum/Chemical Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-petroleumchemical-i <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights key human capital management benchmarks for HR organization for organizations in the petroleum/chemical industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-petroleumchemical-i#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Petroleum/Oil/Gas Human Capital Management Supply Chain Management Financial Management Knowledge Management Wed, 23 Nov 2016 06:00:00 +0000 APQC 388174 at https://www.apqc.org Key Human Capital Management Benchmarks: Talent Management for the Automotive Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-talent-management-automotive-indust <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the talent management process for organizations in the automotive industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-talent-management-automotive-indust#comments Employee Training & Development Human Capital Management Performance management and evaluation Employee Communication Rewards and Recognition Programs Talent Management Systems Leadership Development Benchmarks and Metrics 6.3 Develop and counsel employees 6.3.1 Manage employee orientation and deployment 6.3.2 Manage employee performance 6.3.3 Manage employee relations 6.3.4 Manage employee development 6.3.5 Develop and train employees 6.4 Reward and retain employees 6.4.1 Develop and manage reward, recognition, and motivation programs 6.4.2 Manage and administer benefits 6.4.3 Manage employee assistance and retention 6.6 Manage employee information Print Automotive Human Capital Management Supply Chain Management Financial Management Knowledge Management Wed, 23 Nov 2016 06:00:00 +0000 APQC 388184 at https://www.apqc.org The Digitally Deluded Leader (Webinar Wrap-up) https://www.apqc.org/knowledge-base/documents/digitally-deluded-leader-webinar-wrap <div class="product-body"><p>APQC's hosted a discussion on a new leadership phenomenon: The Digitally Deluded Leader. Steve Hearsum of Roffey Park, an internationally renowned leadership institute based in the UK and Singapore, led the discussion,&nbsp;providing important information about leading in the Digital Age. Hearsum revealed shortcomings in how many leaders are approaching digital technology and discussed how they can adjust.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/digitally-deluded-leader-webinar-wrap" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/digitally-deluded-leader-webinar-wrap#comments Employee Training & Development Human Capital Management Information Technology Leadership Development Articles and White Papers 6.0 Develop and Manage Human Capital 7.0 Manage Information Technology 6.3 Develop and counsel employees 6.3.4 Manage employee development 6.3.5 Develop and train employees Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Thu, 17 Nov 2016 06:00:00 +0000 APQC 387818 at https://www.apqc.org Using Process Improvement Principles to Achieve Human Capital Objectives (Webinar Wrap-up) https://www.apqc.org/knowledge-base/documents/using-process-improvement-principles-achieve-human-capital-objectives-web-0 <div class="product-body"><p>Whether you are working to enhance your organization’s ability to attract the best talent, motivate this talent to do its best work, or retain this talent over the years, understanding the principles of process improvement can help you reach your goals.</p> <p>In this webinar, APQC's Rachele Collins discusses how to apply the principles of process improvement to help your organization achieve its HCM objectives.</p> <p>Learn:</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/using-process-improvement-principles-achieve-human-capital-objectives-web-0" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/using-process-improvement-principles-achieve-human-capital-objectives-web-0#comments Benchmarking Human Capital Management Process Improvement Articles and White Papers 12.4.1.1 Select process improvement methodology 6.0 Develop and Manage Human Capital 12.1.5 Improve processes 6.1.1.1 Identify strategic HR needs 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans 6.1.3.5 Review and revise HR plans Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Thu, 17 Nov 2016 06:00:00 +0000 Rachele Collins 387810 at https://www.apqc.org From the Bench to the Starting Lineup: Benchmarking Tips and Tricks You Need Today! (Slides) https://www.apqc.org/knowledge-base/documents/bench-starting-lineup-benchmarking-tips-and-tricks-you-need-today-slides <div class="product-body"><p>In this 2016 November exclusive, member-only webinar APQC’s principal research leads came together to discuss the results of APQC’s biannual Value of Benchmarking study. During the webinar the team discussed common trends in benchmarking practices, goals and measures, and the characteristics of benchmarking that improve the effectiveness of key business activities such as process improvements, strategic planning, and organizational design or transformation.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/bench-starting-lineup-benchmarking-tips-and-tricks-you-need-today-slides" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/bench-starting-lineup-benchmarking-tips-and-tricks-you-need-today-slides#comments Benchmarking Continuous Improvement Process and Performance Management Process Process Improvement Presentations 4.0 Deliver Products and Services 6.0 Develop and Manage Human Capital 12.1 Manage business processes 12.1.4 Manage process performance 12.1.5 Improve processes 12.5 Develop and manage enterprise-wide knowledge management (KM) capability 8.0 Manage Financial Resources 12.0 Develop and Manage Business Capabilities Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Wed, 16 Nov 2016 06:00:00 +0000 APQC 387739 at https://www.apqc.org From the Bench to the Starting Lineup: Benchmarking Tips and Tricks You Need Today! (Webinar) https://www.apqc.org/knowledge-base/documents/bench-starting-lineup-benchmarking-tips-and-tricks-you-need-today-webinar <div class="product-body"><p>In this 2016 November exclusive, member-only webinar APQC’s principal research leads came together to discuss the results of APQC’s biannual Value of Benchmarking study. During the webinar the team discussed common trends in benchmarking practices, goals and measures, and the characteristics of benchmarking that improve the effectiveness of key business activities such as process improvements, strategic planning, and organizational design or transformation.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/bench-starting-lineup-benchmarking-tips-and-tricks-you-need-today-webinar" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/bench-starting-lineup-benchmarking-tips-and-tricks-you-need-today-webinar#comments Benchmarking Continuous Improvement Process and Performance Management Process Process Improvement Presentations 4.0 Deliver Products and Services 6.0 Develop and Manage Human Capital 12.1 Manage business processes 12.1.4 Manage process performance 12.1.5 Improve processes 12.5 Develop and manage enterprise-wide knowledge management (KM) capability 8.0 Manage Financial Resources 12.0 Develop and Manage Business Capabilities Video Human Capital Management Supply Chain Management Financial Management Knowledge Management Wed, 16 Nov 2016 06:00:00 +0000 APQC 387741 at https://www.apqc.org Benchmarking for Peak People Performance (Webinar Wrap-up) https://www.apqc.org/knowledge-base/documents/benchmarking-peak-people-performance-webinar-wrap <div class="product-body"><p>Business leaders, people managers, and HR professionals have a common need: Get the best people, doing their best work, to execute strategy.</p> <p>Benchmarking can help drive peak people performance.</p> <p>In this APQC webinar, APQC's John Tesmer and Elissa Tucker will discuss how to use APQC's Process Classification Framework<sup>®</sup> (PCF), Open Standards Benchmarking<sup>®</sup>, and best practices research to improve HR and human capital performance.</p> <p>This webinar examines:</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/benchmarking-peak-people-performance-webinar-wrap" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/benchmarking-peak-people-performance-webinar-wrap#comments Employee Training & Development Human Capital Management Articles and White Papers 6.0 Develop and Manage Human Capital 6.3 Develop and counsel employees Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Tue, 15 Nov 2016 06:00:00 +0000 Elissa Tucker and John Tesmer 387627 at https://www.apqc.org Interactive General Accounting and Reporting Tune-up Diagnostic https://www.apqc.org/knowledge-base/documents/interactive-general-accounting-and-reporting-tune-diagnostic <div class="product-body"><p>Examine the essential metrics to ensure that your practices will keep you ahead of the competition. APQC's Interactive General Accounting and Reporting Tune-up Diagnostic highlights recent Open Standards Benchmarking data that you can compare with your organization's performance to make sure your processes are on track.</p> </div> https://www.apqc.org/knowledge-base/documents/interactive-general-accounting-and-reporting-tune-diagnostic#comments Finance and Accounting General Accounting and Reporting Benchmarks and Metrics 8.3 Perform general accounting and reporting 8.0 Manage Financial Resources 8.3.1 Manage policies and procedures 8.3.2 Perform general accounting 8.3.2.1 Maintain chart of accounts 8.3.2.2 Process journal entries 8.3.4 Perform financial reporting 8.3.4.2 Prepare consolidated financial statements 8.3.4.4 Perform consolidated reporting/review of cost management reports 8.3.4.6 Produce quarterly/annual filings and shareholder reports Print Financial Management Fri, 11 Nov 2016 06:00:00 +0000 APQC 387415 at https://www.apqc.org Preparing for the New Revenue Recognition Standard: AGCO Corporation’s Journey https://www.apqc.org/knowledge-base/documents/preparing-new-revenue-recognition-standard-agco-corporation-s-journey <div class="product-body"><p>On May 24, 2016, APQC conducted an interview with Lara Long, vice president of corporate accounting and financial reporting at AGCO Corporation, on her organization’s process for understanding and planning the changes necessary to address the new revenue recognition standard &nbsp;by the &nbsp;Financial Accounting Standards Board (FASB).</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/preparing-new-revenue-recognition-standard-agco-corporation-s-journey" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/preparing-new-revenue-recognition-standard-agco-corporation-s-journey#comments Accounting Process and Performance Management Change Management Process Revenue Accounting Process Management Articles and White Papers 12.4.1.2 Assess readiness for change 12.4.1.3 Determine stakeholders 12.4.1.5 Form design team 12.4.1.6 Define scope 8.2 Perform revenue accounting 12.1 Manage business processes 12.4 Manage change 12.4.1 Plan for change 12.0 Develop and Manage Business Capabilities Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Fri, 11 Nov 2016 06:00:00 +0000 APQC 387423 at https://www.apqc.org Strategic Workforce Planning: Secondary Research Summary https://www.apqc.org/knowledge-base/documents/strategic-workforce-planning-secondary-research-summary <div class="product-body"><p>In preparing for its 2016-2017 strategic workforce planning study, APQC has compiled key secondary research from respected sources. This summary aggregates those findings to ensure the upcoming study advances what is known about effective practices for strategic workforce planning. The sections within this secondary research summary highlight key points APQC’s research will build on.&nbsp;</p> <p>Readers of the summary will learn the following about strategic workforce planning:&nbsp;</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/strategic-workforce-planning-secondary-research-summary" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/strategic-workforce-planning-secondary-research-summary#comments Human Capital Management Workforce Planning Workforce Analytics Articles and White Papers 6.1.2.1 Gather skill requirements according to corporate strategy and market environment 6.1.2.2 Plan employee resourcing requirements per unit/organization 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.2.11 Develop work force strategy models Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Fri, 11 Nov 2016 06:00:00 +0000 APQC 387432 at https://www.apqc.org What Drives Quality Setbacks? https://www.apqc.org/knowledge-base/documents/what-drives-quality-setbacks <div class="product-body"><p>Built on the findings of the 2016 ASQ Global State of Quality Report, this article focuses on the quality-related setbacks that can occur within organizations. Of the fourteen quality setbacks explored in the survey, five quickly rose to the top—poor understanding of quality management, product defects, poor data quality, service delays, and supply shortages. Though some are more frequently cited than others, all are more common than they should be.</p> </div> https://www.apqc.org/knowledge-base/documents/what-drives-quality-setbacks#comments Process and Performance Management Quality Control Quality Assurance Quality Assessment Total Quality Management (TQM) Articles and White Papers 1.1 Define the business concept and long-term vision 1.1.2.2 Capture and assess customer needs 12.3 Manage quality 12.3.1 Develop quality strategy and plans 12.3.1.1 Define and maintain quality processes and standards 12.3.1.2 Establish quality measurements and targets 12.3.2 Plan and manage quality work force 12.3.2.1 Develop and maintain auditor training 12.3.2.2 Develop and maintain quality-process tools training 12.3.2.3 Develop and maintain quality recognition programs 12.3.3 Perform quality assessments 12.3.3.1 Assess process compliance 12.3.3.2 Assess standards compliance 12.3.3.6 Measure and report quality performance 12.4.3.4 Monitor change Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Fri, 11 Nov 2016 06:00:00 +0000 Michael Sims 387445 at https://www.apqc.org Organizational Improvements: Top 5 Benchmarking Challenges and Tips to Address Them (Infographic) https://www.apqc.org/knowledge-base/documents/organizational-improvements-top-5-benchmarking-challenges-and-tips-address- <div class="product-body"><p>Benchmarking is an invaluable tool for organizations improving how they conduct business—it provide context on performance and helps pinpoint new practices.<br /> APQC’s 2016 study on the value of benchmarking was designed to examine the&nbsp;common trends of benchmarking and understand how benchmarking provides value<br /> to core business activities. This infographic looks at the common benchmarking challenges and tips for addressing them.</p> </div> https://www.apqc.org/knowledge-base/documents/organizational-improvements-top-5-benchmarking-challenges-and-tips-address-#comments Benchmarking Maturity Assessment Performance Measurement Process and Performance Management Process Measures Process Measurement Infographics 12.1.4 Manage process performance 12.6 Measure and benchmark 12.6.1 Create and manage organizational performance strategy 12.6.2 Benchmark performance 12.0 Develop and Manage Business Capabilities Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Thu, 10 Nov 2016 06:00:00 +0000 APQC 387373 at https://www.apqc.org Managing Project Knowledge Annotated Bibliography https://www.apqc.org/knowledge-base/documents/managing-project-knowledge-annotated-bibliography <div class="product-body"><p>APQC created this document as part of a secondary literature review conducted to support its new research project on “Managing Project Knowledge” (2016-2017). This document serves as a reference list for existing research on this topic, available both within the APQC Knowledge Base and externally from publicly-available sources. Under each hyperlinked article is a short synopsis of the key findings and insights contained in the article, and the reader can click on the hyperlink to the source document for additional, more detailed information.</p> </div> https://www.apqc.org/knowledge-base/documents/managing-project-knowledge-annotated-bibliography#comments Knowledge and Information Management Knowledge Management (KM) Project Management Articles and White Papers 12.2.3 Manage projects 12.0 Develop and Manage Business Capabilities Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Thu, 10 Nov 2016 06:00:00 +0000 APQC 387375 at https://www.apqc.org 2016 Value of Benchmarking: Common Practices and Trends (Infographic) https://www.apqc.org/knowledge-base/documents/2016-value-benchmarking-common-practices-and-trends-infographic <div class="product-body"><p>APQC’s 2016 study on the value of benchmarking was designed to examine the common trends of benchmarking and understand how benchmarking provides value<br /> to core business activities. This infographic looks at the common benchmarking practices and trends.</p> </div> https://www.apqc.org/knowledge-base/documents/2016-value-benchmarking-common-practices-and-trends-infographic#comments Benchmarking Maturity Assessment Performance Measurement Process and Performance Management Process Measures Process Measurement Infographics 12.1.4 Manage process performance 12.6 Measure and benchmark 12.6.1 Create and manage organizational performance strategy 12.6.2 Benchmark performance 12.0 Develop and Manage Business Capabilities Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Thu, 10 Nov 2016 06:00:00 +0000 APQC 387378 at https://www.apqc.org The Building Blocks of Process Management Maturity: Process Models https://www.apqc.org/knowledge-base/documents/building-blocks-process-management-maturity-process-models <div class="product-body"><p>APQC’s Seven Tenets of Process ManagementSM are tools that can help organizations move from the “developed” stage and overcome the issues where so many organizations go wrong: stopping at the design stage or haphazardly conducting one-off process improvements. Strategic alignment, governance, and change management provide the foundation to establish clear goals and a strong infrastructure.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/building-blocks-process-management-maturity-process-models" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/building-blocks-process-management-maturity-process-models#comments Benchmarking Continuous Improvement Maturity Assessment Process and Performance Management Process Measures Process Measurement Process Improvement Process Management Process Mapping Articles and White Papers 1.1 Define the business concept and long-term vision 12.1 Manage business processes 12.1.1 Establish and maintain process management governance 12.1.2 Define and manage process frameworks 12.1.3 Define processes 12.1.4 Manage process performance 12.1.5 Improve processes 12.2 Manage portfolio, program, and project 12.4 Manage change 12.6 Measure and benchmark 12.0 Develop and Manage Business Capabilities Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Thu, 10 Nov 2016 00:51:33 +0000 APQC 387303 at https://www.apqc.org The Building Blocks of Process Management Maturity: Process Improvement https://www.apqc.org/knowledge-base/documents/building-blocks-process-management-maturity-process-improvement <div class="product-body"><p>APQC’s Seven Tenets of Process ManagementSM are tools that can help organizations move from the “developed” stage and overcome the issues where so many organizations go wrong: stopping at the design stage or haphazardly conducting one-off process improvements. Strategic alignment, governance, and change management provide the foundation to establish clear goals and a strong infrastructure.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/building-blocks-process-management-maturity-process-improvement" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/building-blocks-process-management-maturity-process-improvement#comments Benchmarking Continuous Improvement Maturity Assessment Process and Performance Management Process Measures Measurement Process Process Improvement Process Management Process Mapping Articles and White Papers 1.1 Define the business concept and long-term vision 12.1 Manage business processes 12.1.1 Establish and maintain process management governance 12.1.2 Define and manage process frameworks 12.1.3 Define processes 12.1.4 Manage process performance 12.1.5 Improve processes 12.2 Manage portfolio, program, and project 12.4 Manage change 12.6 Measure and benchmark 12.0 Develop and Manage Business Capabilities Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Wed, 09 Nov 2016 06:00:00 +0000 APQC 387304 at https://www.apqc.org The Building Blocks of Process Management Maturity: Governance https://www.apqc.org/knowledge-base/documents/building-blocks-process-management-maturity-governance <div class="product-body"><p>APQC’s Seven Tenets of Process ManagementSM are tools that can help organizations move from the “developed” stage and overcome the issues where so many organizations go wrong: stopping at the design stage or haphazardly conducting one-off process improvements. Strategic alignment, governance, and change management provide the foundation to establish clear goals and a strong infrastructure.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/building-blocks-process-management-maturity-governance" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/building-blocks-process-management-maturity-governance#comments Benchmarking Continuous Improvement Maturity Assessment Process and Performance Management Process Measures Process Measurement Process Improvement Process Management Process Mapping Articles and White Papers 1.1 Define the business concept and long-term vision 12.1 Manage business processes 12.1.1 Establish and maintain process management governance 12.1.2 Define and manage process frameworks 12.1.3 Define processes 12.1.4 Manage process performance 12.1.5 Improve processes 12.2 Manage portfolio, program, and project 12.4 Manage change 12.6 Measure and benchmark 12.0 Develop and Manage Business Capabilities Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Wed, 09 Nov 2016 06:00:00 +0000 APQC 387306 at https://www.apqc.org The Building Blocks of Process Management Maturity: Change Management https://www.apqc.org/knowledge-base/documents/building-blocks-process-management-maturity-change-management <div class="product-body"><p>APQC’s Seven Tenets of Process ManagementSM are tools that can help organizations move from the “developed” stage and overcome the issues where so many organizations go wrong: stopping at the design stage or haphazardly conducting one-off process improvements. Strategic alignment, governance, and change management provide the foundation to establish clear goals and a strong infrastructure.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/building-blocks-process-management-maturity-change-management" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/building-blocks-process-management-maturity-change-management#comments Benchmarking Continuous Improvement Maturity Assessment Process and Performance Management Process Measures Process Measurement Process Improvement Process Management Process Mapping Articles and White Papers 1.1 Define the business concept and long-term vision 12.1 Manage business processes 12.1.1 Establish and maintain process management governance 12.1.2 Define and manage process frameworks 12.1.3 Define processes 12.1.4 Manage process performance 12.1.5 Improve processes 12.2 Manage portfolio, program, and project 12.4 Manage change 12.6 Measure and benchmark 12.0 Develop and Manage Business Capabilities Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Wed, 09 Nov 2016 06:00:00 +0000 APQC 387307 at https://www.apqc.org The Building Blocks of Process Management Maturity: Overview https://www.apqc.org/knowledge-base/documents/building-blocks-process-management-maturity-overview <div class="product-body"><p>APQC’s Seven Tenets of Process ManagementSM are tools that can help organizations move from the “developed” stage and overcome the issues where so many organizations go wrong: stopping at the design stage or haphazardly conducting one-off process improvements. Strategic alignment, governance, and change management provide the foundation to establish clear goals and a strong infrastructure.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/building-blocks-process-management-maturity-overview" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/building-blocks-process-management-maturity-overview#comments Benchmarking Continuous Improvement Maturity Assessment Process and Performance Management Process Measures Process Measurement Process Improvement Process Management Process Mapping Articles and White Papers 1.1 Define the business concept and long-term vision 12.1 Manage business processes 12.1.1 Establish and maintain process management governance 12.1.2 Define and manage process frameworks 12.1.3 Define processes 12.1.4 Manage process performance 12.1.5 Improve processes 12.2 Manage portfolio, program, and project 12.4 Manage change 12.6 Measure and benchmark 12.0 Develop and Manage Business Capabilities Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Wed, 09 Nov 2016 06:00:00 +0000 APQC 387308 at https://www.apqc.org The Building Blocks of Process Management Maturity: Tools and Technology https://www.apqc.org/knowledge-base/documents/building-blocks-process-management-maturity-tools-and-technology <div class="product-body"><p>APQC’s Seven Tenets of Process ManagementSM are tools that can help organizations move from the “developed” stage and overcome the issues where so many organizations go wrong: stopping at the design stage or haphazardly conducting one-off process improvements. Strategic alignment, governance, and change management provide the foundation to establish clear goals and a strong infrastructure.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/building-blocks-process-management-maturity-tools-and-technology" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/building-blocks-process-management-maturity-tools-and-technology#comments Benchmarking Continuous Improvement Maturity Assessment Process and Performance Management Process Measures Process Process Improvement Process Management Process Mapping Articles and White Papers 1.1 Define the business concept and long-term vision 12.1 Manage business processes 12.1.1 Establish and maintain process management governance 12.1.2 Define and manage process frameworks 12.1.3 Define processes 12.1.4 Manage process performance 12.1.5 Improve processes 12.2 Manage portfolio, program, and project 12.4 Manage change 12.6 Measure and benchmark 12.0 Develop and Manage Business Capabilities Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Wed, 09 Nov 2016 06:00:00 +0000 APQC 387293 at https://www.apqc.org The Building Blocks of Process Management Maturity: Strategic Alignment https://www.apqc.org/knowledge-base/documents/building-blocks-process-management-maturity-strategic-alignment <div class="product-body"><p>APQC’s Seven Tenets of Process ManagementSM are tools that can help organizations move from the “developed” stage and overcome the issues where so many organizations go wrong: stopping at the design stage or haphazardly conducting one-off process improvements. Strategic alignment, governance, and change management provide the foundation to establish clear goals and a strong infrastructure.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/building-blocks-process-management-maturity-strategic-alignment" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/building-blocks-process-management-maturity-strategic-alignment#comments Benchmarking Continuous Improvement Maturity Assessment Process and Performance Management Process Measures Process Measurement Process Improvement Process Management Process Mapping Articles and White Papers 1.1 Define the business concept and long-term vision 12.1 Manage business processes 12.1.1 Establish and maintain process management governance 12.1.2 Define and manage process frameworks 12.1.3 Define processes 12.1.4 Manage process performance 12.1.5 Improve processes 12.2 Manage portfolio, program, and project 12.4 Manage change 12.6 Measure and benchmark 12.0 Develop and Manage Business Capabilities Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Wed, 09 Nov 2016 06:00:00 +0000 APQC 387295 at https://www.apqc.org The Building Blocks of Process Management Maturity: Process Performance https://www.apqc.org/knowledge-base/documents/building-blocks-process-management-maturity-process-performance <div class="product-body"><p>APQC’s Seven Tenets of Process ManagementSM are tools that can help organizations move from the “developed” stage and overcome the issues where so many organizations go wrong: stopping at the design stage or haphazardly conducting one-off process improvements. Strategic alignment, governance, and change management provide the foundation to establish clear goals and a strong infrastructure.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/building-blocks-process-management-maturity-process-performance" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/building-blocks-process-management-maturity-process-performance#comments Benchmarking Continuous Improvement Process and Performance Management Process Process Improvement Process Management Articles and White Papers 1.1 Define the business concept and long-term vision 12.1 Manage business processes 12.1.1 Establish and maintain process management governance 12.1.2 Define and manage process frameworks 12.1.3 Define processes 12.1.4 Manage process performance 12.1.5 Improve processes 12.2 Manage portfolio, program, and project 12.4 Manage change 12.6 Measure and benchmark 12.0 Develop and Manage Business Capabilities Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Wed, 09 Nov 2016 06:00:00 +0000 APQC 387296 at https://www.apqc.org Building Blocks of Success: Seven Tenets of Process Management Maturity Model https://www.apqc.org/knowledge-base/documents/building-blocks-success-seven-tenets-process-management-maturity-model <div class="product-body"><p>APQC’s Seven Tenets of Process ManagementSM are tools that can help organizations move from the “developed” stage and overcome the issues where so many organizations go wrong: stopping at the design stage or haphazardly conducting one-off process improvements. Strategic alignment, governance, and change management provide the foundation to establish clear goals and a strong infrastructure.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/building-blocks-success-seven-tenets-process-management-maturity-model" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/building-blocks-success-seven-tenets-process-management-maturity-model#comments Benchmarking Continuous Improvement Maturity Assessment Process and Performance Management Process Measures Process Measurement Process Improvement Process Management Process Mapping Reports and Books 1.1 Define the business concept and long-term vision 12.1 Manage business processes 12.1.1 Establish and maintain process management governance 12.1.2 Define and manage process frameworks 12.1.3 Define processes 12.1.4 Manage process performance 12.1.5 Improve processes 12.2 Manage portfolio, program, and project 12.4 Manage change 12.6 Measure and benchmark 12.0 Develop and Manage Business Capabilities Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Tue, 08 Nov 2016 06:00:00 +0000 Holly Lyke-Ho-Gland 387184 at https://www.apqc.org Benchmarking for Strategic Planning (Infographic) https://www.apqc.org/knowledge-base/documents/benchmarking-strategic-planning-infographic <div class="product-body"><p>APQC’s 2016 study on the value of benchmarking was designed to examine how benchmarking provides value to core business activities like strategic planning. This infographic looks at benchmarking practices for strategic plannning.</p> </div> https://www.apqc.org/knowledge-base/documents/benchmarking-strategic-planning-infographic#comments Benchmarking Maturity Assessment Process and Performance Management Strategic Planning Measurement Infographics 1.0 Develop Vision and Strategy 1.1 Define the business concept and long-term vision 12.6 Measure and benchmark 12.0 Develop and Manage Business Capabilities Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Tue, 08 Nov 2016 06:00:00 +0000 APQC 387196 at https://www.apqc.org Benchmarking for Process Improvements (Infographic) https://www.apqc.org/knowledge-base/documents/benchmarking-process-improvements-infographic <div class="product-body"><p>APQC’s 2016 study on the value of benchmarking was designed to examine how benchmarking provides value to core business activities like process improvement. This infographic looks at benchmarking practices for process improvement projects.</p> </div> https://www.apqc.org/knowledge-base/documents/benchmarking-process-improvements-infographic#comments Benchmarking Continuous Improvement Process and Performance Management Process Process Improvement Infographics 12.1 Manage business processes 12.1.4 Manage process performance 12.1.5 Improve processes 12.6 Measure and benchmark 12.0 Develop and Manage Business Capabilities Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Tue, 08 Nov 2016 06:00:00 +0000 APQC 387198 at https://www.apqc.org Benchmarking for Organizational Performance Management (Infographic) https://www.apqc.org/knowledge-base/documents/benchmarking-organizational-performance-management-infographic <div class="product-body"><p>APQC’s 2016 study on the value of benchmarking was designed to examine how benchmarking provides value to core business activities like organizational performance management. This infographic looks at benchmarking practices for setting and managing organizational performance targets.</p> </div> https://www.apqc.org/knowledge-base/documents/benchmarking-organizational-performance-management-infographic#comments Benchmarking Maturity Assessment Performance Measurement Process and Performance Management Process Measures Process Measurement Infographics 12.1.4 Manage process performance 12.6 Measure and benchmark 12.6.1 Create and manage organizational performance strategy 12.6.2 Benchmark performance 12.0 Develop and Manage Business Capabilities Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Tue, 08 Nov 2016 06:00:00 +0000 APQC 387214 at https://www.apqc.org Be Smart When Using Optimization Tools https://www.apqc.org/knowledge-base/documents/be-smart-when-using-optimization-tools <div class="product-body"><p>To get the most out of supply chain optimization, organizations are going to have to track the performance of implemented optimization tools. APQC’s research shows that that there is a disconnect between the perceived effectiveness of both network planning and optimization tools and DRP software and the actual results that organizations are achieving. This infographic originally appeared on <a href="http://www.scmr.com/">SCMR</a>.com</p> </div> https://www.apqc.org/knowledge-base/documents/be-smart-when-using-optimization-tools#comments Supply Chain Management Logistics Infographics 4.0 Deliver Products and Services 4.5 Manage logistics and warehousing Print Supply Chain Management Tue, 08 Nov 2016 06:00:00 +0000 Becky Partida 387225 at https://www.apqc.org Set Objectives for Optimization Tools https://www.apqc.org/knowledge-base/documents/set-objectives-optimization-tools <div class="product-body"><p>Complex supply chain have made it harder for organizations to effectively track their supply chain performance and make determinations about how best to streamline operations. To get the most out of supply chain optimization, organizations are going to have to think beyond cost savings. This article presents what organizations should consider when implementing optimization tools like network planning and optimization tools and distribution requirements planning (DRP) software.&nbsp;This article first appeared in the November/December 2016 issue of Supply Chain Management Review.</p> </div> https://www.apqc.org/knowledge-base/documents/set-objectives-optimization-tools#comments Supply Chain Management Logistics Articles and White Papers 4.0 Deliver Products and Services 4.5 Manage logistics and warehousing Print Supply Chain Management Tue, 08 Nov 2016 06:00:00 +0000 Becky Partida 387226 at https://www.apqc.org Business Process Management: Maturity Assessment Benchmarks https://www.apqc.org/knowledge-base/documents/business-process-management-maturity-assessment-benchmarks <div class="product-body"><p>Prepared with data from APQC's Business Process Management Maturity Assessment Tool (BPM MAT), this article highlights benchmarks for organizations' business process management practices and maturity level in:</p> <ul> <li>governance,&nbsp;</li> <li>measures,&nbsp;</li> <li>process improvement , and more.</li> </ul> </div> https://www.apqc.org/knowledge-base/documents/business-process-management-maturity-assessment-benchmarks#comments Business Process Management (BPM) Process and Performance Management Process Benchmarks and Metrics 12.1 Manage business processes 12.1.1 Establish and maintain process management governance 12.1.3 Define processes 12.1.4 Manage process performance 12.1.5 Improve processes 12.0 Develop and Manage Business Capabilities Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Mon, 07 Nov 2016 16:30:20 +0000 APQC 349372 at https://www.apqc.org Interactive Payroll Tune-up Diagnostic https://www.apqc.org/knowledge-base/documents/interactive-payroll-tune-diagnostic <div class="product-body"><p>Examine the essential metrics to ensure that your practices will keep you ahead of the competition. APQC's Interactive Payroll Tune-up Diagnostic highlights recent Open Standards Benchmarking data that you can compare with your organization's performance to make sure your processes are on track.</p> </div> https://www.apqc.org/knowledge-base/documents/interactive-payroll-tune-diagnostic#comments Finance and Accounting Payroll Benchmarks and Metrics 8.5 Process payroll 8.0 Manage Financial Resources 8.5.1 Report time 8.5.2 Manage pay 8.5.3 Process payroll taxes Print Financial Management Mon, 07 Nov 2016 06:00:00 +0000 APQC 387100 at https://www.apqc.org Interactive Planning and Management Accounting Tune-up Diagnostic https://www.apqc.org/knowledge-base/documents/interactive-planning-and-management-accounting-tune-diagnostic <div class="product-body"><p>Examine the essential metrics to ensure that your practices will keep you ahead of the competition. APQC's Interactive Planning and Management Accounting Tune-up Diagnostic highlights recent Open Standards Benchmarking data that you can compare with your organization's performance to make sure your processes are on track.</p> </div> https://www.apqc.org/knowledge-base/documents/interactive-planning-and-management-accounting-tune-diagnostic#comments Finance and Accounting Planning, budgeting, and forecasting Benchmarks and Metrics 6.0 Develop and Manage Human Capital 1.1.1.1 Analyze and evaluate competition Print Financial Management Mon, 07 Nov 2016 06:00:00 +0000 APQC 387105 at https://www.apqc.org Blueprint for Success: Planning and Management Accounting - Report Overview https://www.apqc.org/knowledge-base/documents/blueprint-success-planning-and-management-accounting-report-overview <div class="product-body"><p>APQC’s new Blueprint for Success: Planning and Management Accounting ties together the APQC business process taxonomy—Process Classification Framework® (PCF)— with APQC’s benchmarking database and includes case studies that put the theory into practice. The full report shows top vs. bottom performance across a set of important KPIs. Note: for your convenience, each of these KPIs is addressed in a shorter, quick-read article, accessible in this collection.</p> <p>This is a brief overview of that report.</p> </div> https://www.apqc.org/knowledge-base/documents/blueprint-success-planning-and-management-accounting-report-overview#comments Finance and Accounting Planning, budgeting, and forecasting Articles and White Papers 1.1.1.1 Analyze and evaluate competition 8.0 Manage Financial Resources Print Financial Management Mon, 07 Nov 2016 06:00:00 +0000 APQC 387109 at https://www.apqc.org Envisioning the Workspace of the Future: Survey Summary Report https://www.apqc.org/knowledge-base/documents/envisioning-workspace-future-survey-summary-report <div class="product-body"><p>What trends will transform how employees interact, collaborate, and share knowledge over the next decade? In September 2016, APQC surveyed more than 1,000 people as part of a large-scale investigation of the modern work experience. The survey covered everything from office design and IT tools to the flexibility employees have and how they build trusted relationships. The aim of the project is to learn what modern workers are experiencing, what changes they would like to see, and how looming technological and cultural shifts may influence business priorities and investments.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/envisioning-workspace-future-survey-summary-report" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/envisioning-workspace-future-survey-summary-report#comments Knowledge and Information Management KM Strategy Employee Communication Teams Portals and Collaboration Benchmarks and Metrics 12.5 Develop and manage enterprise-wide knowledge management (KM) capability 7.4.1 Develop information and content management strategies Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Thu, 03 Nov 2016 05:00:00 +0000 APQC 386944 at https://www.apqc.org The PCF Journey: Getting the Answers You Need to Succeed (Q&A Summary) https://www.apqc.org/knowledge-base/documents/pcf-journey-getting-answers-you-need-succeed-qa-summary <div class="product-body"><p>In this session, APQC's John Tesmer conducted a <a href="https://www.apqc.org/knowledge-base/documents/pcf-journey-getting-answers-you-need-succeed-webinar">webinar</a> about&nbsp;the Process Classification Framework's ® (PCF) journey over the last year and what to expect in 2017. Then, John answered some of the most frequently asked questions about the PCF and open up the floor for an extended Q&amp;A session where attendees could ask all the questions they always wanted to ask about the PCF, such as:</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/pcf-journey-getting-answers-you-need-succeed-qa-summary" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/pcf-journey-getting-answers-you-need-succeed-qa-summary#comments Benchmarking Business Process Management (BPM) Process and Performance Management Quality Process Measurement Process Management Articles and White Papers 12.1 Manage business processes 12.2 Manage portfolio, program, and project 12.3 Manage quality 12.0 Develop and Manage Business Capabilities Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Thu, 03 Nov 2016 05:00:00 +0000 APQC 386947 at https://www.apqc.org Percentage Error for the Total Sales Forecast https://www.apqc.org/knowledge-base/documents/percentage-error-total-sales-forecast <div class="product-body"><p>The realm of planning and management accounting is a top priority. CFOs want to speed up workflows, control process costs, leverage talent, improve the precision of forecasts, and perhaps most important of all, generate sharp business analysis and advice.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/percentage-error-total-sales-forecast" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/percentage-error-total-sales-forecast#comments Finance and Accounting Planning, budgeting, and forecasting Benchmarks and Metrics 1.1.1.1 Analyze and evaluate competition 8.0 Manage Financial Resources Print Financial Management Wed, 02 Nov 2016 05:00:00 +0000 APQC 386876 at https://www.apqc.org Finding New Ways to Grow https://www.apqc.org/knowledge-base/documents/finding-new-ways-grow <div class="product-body"><p>1964 Peter Drucker wrote, “The customer rarely buys what the business thinks it sells him.” And Clayton Christensen popularized the concept a decade ago with the term “Jobs to be Done.” &nbsp;Yet, for all the compelling wisdom in the Jobs to be Done thinking, companies rarely deploy it. &nbsp;Products define how companies are organized and measured; they are easy to define and adjust. &nbsp;In contrast, a landscape of Jobs to be Done can sound nebulous and sprawling. &nbsp;What’s needed is a way to make the Jobs landscape as rigorously defined as products tend to be.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/finding-new-ways-grow" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/finding-new-ways-grow#comments Creativity Customer Segmentation Organization and Management Strategic Planning Strategic Planning Articles and White Papers 1.0 Develop Vision and Strategy 1.1 Define the business concept and long-term vision 1.1.2 Survey market and determine customer needs and wants 1.1.3.1 Analyze organizational characteristics 1.1.4 Establish strategic vision 1.2 Develop business strategy 5.1.1.2 Analyze feedback of customer needs Print Human Capital Management Supply Chain Management Financial Management Knowledge Management Wed, 02 Nov 2016 05:00:00 +0000 Stephen Wunker and Carla O'Dell 386885 at https://www.apqc.org Total Cost to Perform Planning/Budgeting/Forecasting as a Percentage of Revenue https://www.apqc.org/knowledge-base/documents/total-cost-perform-planningbudgetingforecasting-percentage-revenue <div class="product-body"><p>The realm of planning and management accounting is a top priority. CFOs want to speed up workflows, control process costs, leverage talent, improve the precision of forecasts, and perhaps most important of all, generate sharp business analysis and advice.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/total-cost-perform-planningbudgetingforecasting-percentage-revenue" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/total-cost-perform-planningbudgetingforecasting-percentage-revenue#comments Finance and Accounting Planning, budgeting, and forecasting Benchmarks and Metrics 1.1.1.1 Analyze and evaluate competition 8.0 Manage Financial Resources Print Financial Management Wed, 02 Nov 2016 05:00:00 +0000 APQC 386840 at https://www.apqc.org Total Cost to Perform Planning/Budgeting/Forecasting per Process FTE https://www.apqc.org/knowledge-base/documents/total-cost-perform-planningbudgetingforecasting-process-fte <div class="product-body"><p>The realm of planning and management accounting is a top priority. CFOs want to speed up workflows, control process costs, leverage talent, improve the precision of forecasts, and perhaps most important of all, generate sharp business analysis and advice.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/total-cost-perform-planningbudgetingforecasting-process-fte" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/total-cost-perform-planningbudgetingforecasting-process-fte#comments Finance and Accounting Planning, budgeting, and forecasting Benchmarks and Metrics 1.1.1.1 Analyze and evaluate competition 8.0 Manage Financial Resources Print Financial Management Wed, 02 Nov 2016 05:00:00 +0000 APQC 386844 at https://www.apqc.org Total Cost to Perform Cost Accounting and Control and Perform Cost Management per Process FTE https://www.apqc.org/knowledge-base/documents/total-cost-perform-cost-accounting-and-control-and-perform-cost-management- <div class="product-body"><p>The realm of planning and management accounting is a top priority. CFOs want to speed up workflows, control process costs, leverage talent, improve the precision of forecasts, and perhaps most important of all, generate sharp business analysis and advice.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/total-cost-perform-cost-accounting-and-control-and-perform-cost-management-" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/total-cost-perform-cost-accounting-and-control-and-perform-cost-management-#comments Finance and Accounting Planning, budgeting, and forecasting Benchmarks and Metrics 1.1.1.1 Analyze and evaluate competition 8.0 Manage Financial Resources Print Financial Management Wed, 02 Nov 2016 05:00:00 +0000 APQC 386846 at https://www.apqc.org Total Cost to Perform the Process Evaluate and Manage Financial Performance per Process FTE https://www.apqc.org/knowledge-base/documents/total-cost-perform-process-evaluate-and-manage-financial-performance-proces <div class="product-body"><p>The realm of planning and management accounting is a top priority. CFOs want to speed up workflows, control process costs, leverage talent, improve the precision of forecasts, and perhaps most important of all, generate sharp business analysis and advice.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/total-cost-perform-process-evaluate-and-manage-financial-performance-proces" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/total-cost-perform-process-evaluate-and-manage-financial-performance-proces#comments Finance and Accounting Planning, budgeting, and forecasting Benchmarks and Metrics 1.1.1.1 Analyze and evaluate competition 8.0 Manage Financial Resources Print Financial Management Wed, 02 Nov 2016 05:00:00 +0000 APQC 386847 at https://www.apqc.org Cycle Time to Complete the Annual Budget https://www.apqc.org/knowledge-base/documents/cycle-time-complete-annual-budget <div class="product-body"><p>The realm of planning and management accounting is a top priority. CFOs want to speed up workflows, control process costs, leverage talent, improve the precision of forecasts, and perhaps most important of all, generate sharp business analysis and advice.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/cycle-time-complete-annual-budget" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/cycle-time-complete-annual-budget#comments Finance and Accounting Planning, budgeting, and forecasting Benchmarks and Metrics 1.1.1.1 Analyze and evaluate competition 8.0 Manage Financial Resources Print Financial Management Wed, 02 Nov 2016 05:00:00 +0000 APQC 386851 at https://www.apqc.org Number of Budget Versions before Final Approval https://www.apqc.org/knowledge-base/documents/number-budget-versions-final-approval <div class="product-body"><p>The realm of planning and management accounting is a top priority. CFOs want to speed up workflows, control process costs, leverage talent, improve the precision of forecasts, and perhaps most important of all, generate sharp business analysis and advice.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/number-budget-versions-final-approval" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/number-budget-versions-final-approval#comments Finance and Accounting Planning, budgeting, and forecasting Benchmarks and Metrics 1.1.1.1 Analyze and evaluate competition 8.0 Manage Financial Resources Print Financial Management Wed, 02 Nov 2016 05:00:00 +0000 APQC 386857 at https://www.apqc.org Cycle Time to Prepare the Financial Forecast https://www.apqc.org/knowledge-base/documents/cycle-time-prepare-financial-forecast <div class="product-body"><p>The realm of planning and management accounting is a top priority. CFOs want to speed up workflows, control process costs, leverage talent, improve the precision of forecasts, and perhaps most important of all, generate sharp business analysis and advice.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/cycle-time-prepare-financial-forecast" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/cycle-time-prepare-financial-forecast#comments Finance and Accounting Planning, budgeting, and forecasting Benchmarks and Metrics 1.1.1.1 Analyze and evaluate competition 8.0 Manage Financial Resources Print Financial Management Wed, 02 Nov 2016 05:00:00 +0000 APQC 386859 at https://www.apqc.org Percentage Error for the Inventory Cost Forecast https://www.apqc.org/knowledge-base/documents/percentage-error-inventory-cost-forecast <div class="product-body"><p>The realm of planning and management accounting is a top priority. CFOs want to speed up workflows, control process costs, leverage talent, improve the precision of forecasts, and perhaps most important of all, generate sharp business analysis and advice.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/percentage-error-inventory-cost-forecast" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/percentage-error-inventory-cost-forecast#comments Finance and Accounting Planning, budgeting, and forecasting Benchmarks and Metrics 1.1.1.1 Analyze and evaluate competition 8.0 Manage Financial Resources Print Financial Management Wed, 02 Nov 2016 05:00:00 +0000 APQC 386865 at https://www.apqc.org Percentage Error for the Personnel Cost Forecast https://www.apqc.org/knowledge-base/documents/percentage-error-personnel-cost-forecast <div class="product-body"><p>The realm of planning and management accounting is a top priority. CFOs want to speed up workflows, control process costs, leverage talent, improve the precision of forecasts, and perhaps most important of all, generate sharp business analysis and advice.</p> </div><p><a href="https://www.apqc.org/knowledge-base/documents/percentage-error-personnel-cost-forecast" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/percentage-error-personnel-cost-forecast#comments Finance and Accounting Planning, budgeting, and forecasting Benchmarks and Metrics 1.1.1.1 Analyze and evaluate competition 8.0 Manage Financial Resources Print Financial Management Wed, 02 Nov 2016 05:00:00 +0000 APQC 386874 at https://www.apqc.org