APQC RSS Feed https://www.apqc.org/rss.xml APQC is one of the world’s leading proponents of benchmarking, business research and performance improvement. Make best practices your practices. en Could Santa Screw Up Christmas? https://www.apqc.org/knowledge-base/documents/could-santa-screw-christmas <div class="product-body"><p>For those who enjoy a good logistics story, here's an article about Santa, a boy named Ralphie, and the debate about calculating the perfect order. "Could Santa Screw Up Christmas?" is brought to you in collaboration with our friends at Vested and TSquared Logistics.</p> </div> https://www.apqc.org/knowledge-base/documents/could-santa-screw-christmas#comments Logistics Order Management Supply Chain Management Articles and White Papers 4.0 Deliver Products and Services 4.5 Manage logistics and warehousing Print NACE Special Supply Chain Management Mon, 17 Jun 2019 21:39:01 +0000 Kate Vitasek and Joe Tillman 32918 at https://www.apqc.org Total Cost of Budgeting and Forecasting (Infographic) https://www.apqc.org/knowledge-base/documents/total-cost-budgeting-and-forecasting-infographic <div class="product-body"><p><span style="font-family:georgia,times new roman,times,serif; font-size:13px">This infographic focuses on the median total cost of budgeting and forecasting, across industries, as reported in APQC's&nbsp;</span><a href="https://www.apqc.org/benchmarking-portal/osb/planning-and-management-accounting" style="font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; font-size: 13px; font-family: Georgia, &quot;Times New Roman&quot;, Times, serif;">Planning and Management Accounting</a><span style="font-family:georgia,times new roman,times,serif; font-size</div><p><a href="https://www.apqc.org/knowledge-base/documents/total-cost-budgeting-and-forecasting-infographic" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/total-cost-budgeting-and-forecasting-infographic#comments Budgeting Finance and Accounting Forecasting Planning, budgeting, and forecasting Infographics 8.0 Manage Financial Resources 8.1.1 Perform planning/budgeting/forecasting Print Financial Management Human Capital Management Knowledge Management Supply Chain Management Mon, 17 Jun 2019 21:22:20 +0000 APQC 452693 at https://www.apqc.org Picking the Right Analytics Projects https://www.apqc.org/knowledge-base/documents/picking-right-analytics-projects <div class="product-body"><p>Based on data from APQC’s 2019 <a href="http://ttps://www.apqc.org/knowledge-base/collections/trends-data-and-analytics-collection">Trends in Data Analytics</a>&nbsp;survey, this article discusses which criteria organizations are using for project prioritization and why using criteria to select and prioritize analytics projects is helpful.</p> </div> https://www.apqc.org/knowledge-base/documents/picking-right-analytics-projects#comments Continuous Improvement Measurement Analytics Process and Performance Management Articles and White Papers 12.6 Measure and benchmark 12.6.1 Create and manage organizational performance strategy 12.0 Develop and Manage Business Capabilities Print Financial Management Human Capital Management Knowledge Management Supply Chain Management Mon, 17 Jun 2019 20:15:00 +0000 APQC 452689 at https://www.apqc.org Building an Analytics Program https://www.apqc.org/knowledge-base/documents/building-analytics-program <div class="product-body"><p>APQC’s <a href="https://www.apqc.org/knowledge-base/collections/trends-data-and-analytics-collection">Trends in Data and Analytics</a>&nbsp;research found that organizations are making big strides in maturing and investing in their data and analytics programs. Organizations have come to realize that off-the-shelf solutions and investments in technology can wreak havoc or require tedious rework without a firm foundation in process, data, and analytics.</p> <p>This infographic looks at how organizations are structuring and resourcing their data and analytics programs.</p> </div> https://www.apqc.org/knowledge-base/documents/building-analytics-program#comments Continuous Improvement Measurement Analytics Process and Performance Management Infographics 12.6 Measure and benchmark 12.6.1 Create and manage organizational performance strategy 12.0 Develop and Manage Business Capabilities Print Financial Management Human Capital Management Knowledge Management Supply Chain Management Mon, 17 Jun 2019 20:02:24 +0000 APQC 452686 at https://www.apqc.org Tips for Preventing Employee Turnover https://www.apqc.org/knowledge-base/documents/tips-preventing-employee-turnover <div class="product-body"><p>An effective retention strategy is grounded in understanding the reasons why valued employees leave. Participants in <a href="https://www.apqc.org/benchmarking-portal/osb/reward-and-retain-employees">APQC’s Open Standards Benchmarking<sup>®</sup> on rewarding and retaining employees</a> reported the top three reasons for unwanted turnover at their organizations. This article reveals specific actions that organizations can take to address these top reasons for unwanted turnover.</p> </div> https://www.apqc.org/knowledge-base/documents/tips-preventing-employee-turnover#comments Career Development/Pathing Employee Satisfaction and Engagement Human Capital Management Recognition and Rewards Programs Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.3 Develop and counsel employees 6.4 Reward and retain employees 6.4.1 Develop and manage reward, recognition, and motivation programs 6.4.1.5 Administer compensation and rewards to employees 6.4.1.6 Reward and motivate employees 6.4.3.3 Review retention and motivation indicators Print Human Capital Management Mon, 17 Jun 2019 15:41:30 +0000 APQC 280804 at https://www.apqc.org How Much Turnover Should You Tolerate? https://www.apqc.org/knowledge-base/documents/how-much-turnover-should-you-tolerate <div class="product-body"><p>Too much or too little turnover is a drag on your human capital budget and your organization's bottom-line. How can you tell whether your organization is hitting its target rate of employee turnover? This article explains why you need to keep track of employee turnover, how to evaluate your organization's turnover, and actions you can take to recalibrate turnover so that it better suits your organization's business objectives.</p> </div> https://www.apqc.org/knowledge-base/documents/how-much-turnover-should-you-tolerate#comments Human Capital Management Turnover Articles and White Papers 6.4 Reward and retain employees 6.4.1 Develop and manage reward, recognition, and motivation programs 6.4.3 Manage employee assistance and retention 6.4.3.3 Review retention and motivation indicators Print Human Capital Management NACE Special Thu, 13 Jun 2019 05:00:00 +0000 Elissa Tucker 367628 at https://www.apqc.org What's The Appropriate HR Headcount For Your Organization? https://www.apqc.org/knowledge-base/documents/whats-appropriate-hr-headcount-your-organization <div class="product-body"><p>When evaluating HR function cost and structure, a common question that business leaders ask is: “What is the appropriate headcount for HR?” One way to answer this question is to benchmark the&nbsp;number of employees per HR function full-time equivalent.</p> </div> https://www.apqc.org/knowledge-base/documents/whats-appropriate-hr-headcount-your-organization#comments Human Capital Management Benchmarks and Metrics 6.1.2.2 Plan employee resourcing requirements per unit/organization 6.1.1.2 Define HR and business function roles and accountability Print Human Capital Management NACE Special Thu, 13 Jun 2019 05:00:00 +0000 APQC 270317 at https://www.apqc.org Putting Process Frameworks into Action: Survey Summary Report https://www.apqc.org/knowledge-base/documents/putting-process-frameworks-action-survey-summary-report <div class="product-body"><p>In May 2019, APQC conducted the “Putting Process Frameworks into Action” survey to learn how organizations are using process frameworks, the common adoption practices, implementation practices, and the challenges involved. This report summarizes the thoughts and experiences of the survey respondents from more than 21 industries.</p> </div> https://www.apqc.org/knowledge-base/documents/putting-process-frameworks-action-survey-summary-report#comments Business Process Management (BPM) Process and Performance Management Process Design Process Management Presentations 12.1 Manage business processes 12.0 Develop and Manage Business Capabilities Print Financial Management Human Capital Management Knowledge Management Supply Chain Management Wed, 12 Jun 2019 19:05:12 +0000 APQC 452428 at https://www.apqc.org How are Organizations Applying Analytics? https://www.apqc.org/knowledge-base/documents/how-are-organizations-applying-analytics <div class="product-body"><p>APQC conducted a <a href="https://www.apqc.org/knowledge-base/documents/trends-data-and-analytics-survey-summary-report">survey</a>&nbsp;on data and analytics practices to learn how organizations capture the business value from their analytics investments. This article discusses the survey results related to why and how organizations apply data and analytics to support decision making and solve problems.</p> </div> https://www.apqc.org/knowledge-base/documents/how-are-organizations-applying-analytics#comments Continuous Improvement Measurement Analytics Process and Performance Management Articles and White Papers 12.6 Measure and benchmark 12.6.1 Create and manage organizational performance strategy 12.0 Develop and Manage Business Capabilities Print Financial Management Human Capital Management Knowledge Management Supply Chain Management Wed, 12 Jun 2019 16:54:20 +0000 APQC 452421 at https://www.apqc.org Data and Analytics Program Resources https://www.apqc.org/knowledge-base/documents/data-and-analytics-program-resources <div class="product-body"><p>Based on data from APQC’s 2019 <a href="https://www.apqc.org/knowledge-base/collections/trends-data-and-analytics-collection">Trends in Data Analytics</a>&nbsp;survey, this article focuses on the predominantly used data and analytics resources and structures.</p> </div> https://www.apqc.org/knowledge-base/documents/data-and-analytics-program-resources#comments Continuous Improvement Measurement Analytics Process and Performance Management Articles and White Papers 12.6 Measure and benchmark 12.6.1 Create and manage organizational performance strategy 12.0 Develop and Manage Business Capabilities Print Financial Management Human Capital Management Knowledge Management Supply Chain Management Wed, 12 Jun 2019 16:02:40 +0000 APQC 452415 at https://www.apqc.org Analytics Programs Measures of Success https://www.apqc.org/knowledge-base/documents/analytics-programs-measures-success <div class="product-body"><p>This article addresses three types of measures that are best suited for capturing business value from analytics investments and also discusses the measures that organizations currently use to track the success of their data and analytics programs, based off APQC’s 2019 <a href="https://www.apqc.org/knowledge-base/collections/trends-data-and-analytics-collection">trends in data analytics survey</a>.</p> </div> https://www.apqc.org/knowledge-base/documents/analytics-programs-measures-success#comments Continuous Improvement Measurement Analytics Process and Performance Management Articles and White Papers 12.6 Measure and benchmark 12.6.1 Create and manage organizational performance strategy 12.0 Develop and Manage Business Capabilities Print Financial Management Human Capital Management Knowledge Management Supply Chain Management Wed, 12 Jun 2019 15:53:09 +0000 APQC 452411 at https://www.apqc.org Total Cost of Budgeting and Forecasting https://www.apqc.org/knowledge-base/documents/total-cost-budgeting-and-forecasting <div class="product-body"><p>Plans, budgets, and forecasts can be some of the most valuable contributions that finance makes to the business. Ideally, they help organizations know what’s coming down the road and remain agile enough to respond to uncertainty and to keep the business moving forward. This article focuses on the median total cost of budgeting and forecasting, across industries, as reported in APQC's <a href="https://www.apqc.org/benchmarking-portal/osb/planning-and-management-accounting">Planning and Management Accounting Survey</a>.</p> </div> https://www.apqc.org/knowledge-base/documents/total-cost-budgeting-and-forecasting#comments Budgeting Finance and Accounting Forecasting Planning, budgeting, and forecasting Articles and White Papers 8.0 Manage Financial Resources 8.1.1 Perform planning/budgeting/forecasting Print Financial Management Human Capital Management Knowledge Management Supply Chain Management Wed, 12 Jun 2019 05:00:00 +0000 APQC 451940 at https://www.apqc.org APQC's Knowledge Management Program Framework https://www.apqc.org/knowledge-base/documents/apqcs-knowledge-management-program-framework-road-map-your-km-journey <div class="product-body"><p>APQC's Knowledge Management Program Framework provides a detailed roadmap to design, implement, and sustain a KM program. This white paper describes the framework in detail, outlining each phase, its composite steps and activities, and the results an organization can expect to see along the way.</p> </div> https://www.apqc.org/knowledge-base/documents/apqcs-knowledge-management-program-framework-road-map-your-km-journey#comments KM Strategy Knowledge Management Articles and White Papers 12.5.1 Develop KM strategy 12.5.2 Assess KM capabilities 12.5.3 Identify and plan projects Print Knowledge Management NACE Special Wed, 12 Jun 2019 05:00:00 +0000 Lauren Trees 301661 at https://www.apqc.org How to Use Chatbots for Knowledge Management https://www.apqc.org/knowledge-base/documents/how-use-chatbots-knowledge-management <div class="product-body"><p>Chatbots have tremendous potential for knowledge management because they allow employees to access knowledge at any time and without having to wade through pages of search results or read through long content items. This article outlines how chatbots can help KM programs, how to integrate chatbots into your KM strategy, and best practices for building your own chatbot.</p> </div> https://www.apqc.org/knowledge-base/documents/how-use-chatbots-knowledge-management#comments KM Enabling Technology Knowledge Management Articles and White Papers 12.5.1.7 Assess IT needs and engage IT function Print Knowledge Management Tue, 11 Jun 2019 20:16:34 +0000 APQC 452343 at https://www.apqc.org Selecting Knowledge Management Pilot Projects https://www.apqc.org/knowledge-base/documents/selecting-knowledge-management-projects <div class="product-body"><p>When an organization launches a new or revamped knowledge management strategy, it often selects pilot projects to test and prove out that strategy. Among the most important criteria for a successful KM pilot project are:</p> <ol> <li>Alignment with the organization's strategic objectives and core business processes</li> <li>High probability that the project will produce positive, measureable results</li> <li>Sufficient scalability to support expansion beyond the initial scope.</li> </ol> </div> https://www.apqc.org/knowledge-base/documents/selecting-knowledge-management-projects#comments KM Strategy Knowledge Management Articles and White Papers 12.5.1.6 Develop core KM methodologies 12.5.3.1 Identify strategic opportunities to apply project management approach(es) Print Knowledge Management NACE Special Scope and Prioritize Opportunities Key Content Tue, 11 Jun 2019 05:00:00 +0000 APQC 292307 at https://www.apqc.org Knowledge Management Glossary https://www.apqc.org/knowledge-base/documents/knowledge-management-glossary <div class="product-body"><p>This glossary provides definitions for key knowledge management (KM) terminology.</p> </div> https://www.apqc.org/knowledge-base/documents/knowledge-management-glossary#comments KM Roles, Governance, and Leadership Knowledge Management Tools and Templates 12.5 Develop and manage enterprise-wide knowledge management (KM) capability Print Knowledge Management NACE Special Tue, 11 Jun 2019 05:00:00 +0000 APQC 320028 at https://www.apqc.org Knowledge Management Frequently Asked Questions https://www.apqc.org/knowledge-base/documents/knowledge-management-frequently-asked-questions <div class="product-body"><p>This frequently asked questions (FAQ) guide answers questions that APQC hears most often related to knowledge management. Some questions are geared toward beginners who are just learning about the discipline and its potential. Others are questions organizations commonly have as they design, build, adapt, and evolve their KM capabilities.</p> </div> https://www.apqc.org/knowledge-base/documents/knowledge-management-frequently-asked-questions#comments Knowledge Management Tools and Templates 12.5 Develop and manage enterprise-wide knowledge management (KM) capability Print Financial Management Human Capital Management Knowledge Management Supply Chain Management Tue, 11 Jun 2019 05:00:00 +0000 APQC 419422 at https://www.apqc.org APQC's Criteria to Select KM Projects https://www.apqc.org/knowledge-base/documents/apqcs-criteria-select-km-projects <div class="product-body"><p>This worksheet is designed to help organizations select appropriate knowledge management (KM) pilot projects. When KM teams select pilots, they must consider a range of factors, including how well the opportunity aligns with business objectives, whether it takes advantage of existing tools, and the degree to which results can be transferred to the broader organization.</p> </div> https://www.apqc.org/knowledge-base/documents/apqcs-criteria-select-km-projects#comments KM Strategy Knowledge Management Tools and Templates 12.5.3.1 Identify strategic opportunities to apply project management approach(es) Print Knowledge Management NACE Special Scope and Prioritize Opportunities Frameworks, Tools, and Templates Tue, 11 Jun 2019 05:00:00 +0000 APQC 292306 at https://www.apqc.org General Accounting and Financial Reporting: Utility Industry Spotlight https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-utility-industry-spotlight <div class="product-body"><p>APQC conducts ongoing Open Standards Benchmarking® survey research to help organizations benchmark and improve their processes. This report summarizes the research gathered around practices and key drivers from APQC’s Open Standards Benchmarking® <a href="https://www.apqc.org/benchmarking-portal/osb/general-accounting-and-reporting">General Accounting and Reporting</a>&nbsp;(GARC) survey from participants in the utility industry.</p></div><p><a href="https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-utility-industry-spotlight" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-utility-industry-spotlight#comments Finance and Accounting General Accounting and Reporting Presentations 8.3 Perform general accounting and reporting 8.0 Manage Financial Resources 8.3.2 Perform general accounting 8.3.4 Perform financial reporting Print Energy and Utility Financial Management Mon, 10 Jun 2019 21:52:19 +0000 APQC 452254 at https://www.apqc.org General Accounting and Financial Reporting: Telecommunication Industry Spotlight https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-telecommunication-industry-spotl <div class="product-body"><p>APQC conducts ongoing Open Standards Benchmarking® survey research to help organizations benchmark and improve their processes. This report summarizes the research gathered around practices and key drivers from APQC’s Open Standards Benchmarking® <a href="https://www.apqc.org/benchmarking-portal/osb/general-accounting-and-reporting">General Accounting and Reporting</a>&nbsp;(GARC) survey from participants in the telecommunication industry.</p></div><p><a href="https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-telecommunication-industry-spotl" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-telecommunication-industry-spotl#comments Finance and Accounting General Accounting and Reporting Presentations 8.3 Perform general accounting and reporting 8.0 Manage Financial Resources 8.3.2 Perform general accounting 8.3.4 Perform financial reporting Print Financial Management Telecommunication Mon, 10 Jun 2019 21:51:28 +0000 APQC 452253 at https://www.apqc.org General Accounting and Financial Reporting: Services Industry Spotlight https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-services-industry-spotlight <div class="product-body"><p>APQC conducts ongoing Open Standards Benchmarking® survey research to help organizations benchmark and improve their processes. This report summarizes the research gathered around practices and key drivers from APQC’s Open Standards Benchmarking® <a href="https://www.apqc.org/benchmarking-portal/osb/general-accounting-and-reporting">General Accounting and Reporting</a>&nbsp;(GARC) survey from participants in the services industry.</p></div><p><a href="https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-services-industry-spotlight" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-services-industry-spotlight#comments Finance and Accounting General Accounting and Reporting Presentations 8.3 Perform general accounting and reporting 8.0 Manage Financial Resources 8.3.2 Perform general accounting 8.3.4 Perform financial reporting Print Financial Management Legal Services Professional Services/Business Services Mon, 10 Jun 2019 21:49:42 +0000 APQC 452252 at https://www.apqc.org General Accounting and Financial Reporting: Retail and Wholesale Industry Spotlight https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-retail-and-wholesale-industry-sp <div class="product-body"><p>APQC conducts ongoing Open Standards Benchmarking® survey research to help organizations benchmark and improve their processes. This report summarizes the research gathered around practices and key drivers from APQC’s Open Standards Benchmarking® <a href="https://www.apqc.org/benchmarking-portal/osb/general-accounting-and-reporting">General Accounting and Reporting</a>&nbsp;(GARC) survey from participants in the retail and wholesale industry.</p></div><p><a href="https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-retail-and-wholesale-industry-sp" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-retail-and-wholesale-industry-sp#comments Finance and Accounting General Accounting and Reporting Presentations 8.3 Perform general accounting and reporting 8.0 Manage Financial Resources 8.3.2 Perform general accounting 8.3.4 Perform financial reporting Print Financial Management Retail/Catalog/Mail Order Wholesale Distribution Mon, 10 Jun 2019 21:48:14 +0000 APQC 452251 at https://www.apqc.org General Accounting and Financial Reporting: Pharmaceutical Industry Spotlight https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-pharmaceutical-industry-spotligh <div class="product-body"><p>APQC conducts ongoing Open Standards Benchmarking® survey research to help organizations benchmark and improve their processes. This report summarizes the research gathered around practices and key drivers from APQC’s Open Standards Benchmarking® <a href="https://www.apqc.org/benchmarking-portal/osb/general-accounting-and-reporting">General Accounting and Reporting</a>&nbsp;(GARC) survey from participants in the pharmaceutical industry.</p></div><p><a href="https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-pharmaceutical-industry-spotligh" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-pharmaceutical-industry-spotligh#comments Finance and Accounting General Accounting and Reporting Presentations 8.3 Perform general accounting and reporting 8.0 Manage Financial Resources 8.3.2 Perform general accounting 8.3.4 Perform financial reporting Print Financial Management Pharmaceutical Mon, 10 Jun 2019 21:46:48 +0000 APQC 452250 at https://www.apqc.org General Accounting and Financial Reporting: Petroleum/Chemical Industry Spotlight https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-petroleumchemical-industry-spotl <div class="product-body"><p>APQC conducts ongoing Open Standards Benchmarking® survey research to help organizations benchmark and improve their processes. This report summarizes the research gathered around practices and key drivers from APQC’s Open Standards Benchmarking® <a href="https://www.apqc.org/benchmarking-portal/osb/general-accounting-and-reporting">General Accounting and Reporting</a>&nbsp;(GARC) survey from participants in the petroleum/chemical industry.</p></div><p><a href="https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-petroleumchemical-industry-spotl" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-petroleumchemical-industry-spotl#comments Finance and Accounting General Accounting and Reporting Presentations 8.3 Perform general accounting and reporting 8.0 Manage Financial Resources 8.3.2 Perform general accounting 8.3.4 Perform financial reporting Print Chemicals Financial Management Petroleum/Oil/Gas Mon, 10 Jun 2019 21:45:51 +0000 APQC 452249 at https://www.apqc.org General Accounting and Financial Reporting: Insurance Industry Spotlight https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-insurance-industry-spotlight <div class="product-body"><p>APQC conducts ongoing Open Standards Benchmarking® survey research to help organizations benchmark and improve their processes. This report summarizes the research gathered around practices and key drivers from APQC’s Open Standards Benchmarking® <a href="https://www.apqc.org/benchmarking-portal/osb/general-accounting-and-reporting">General Accounting and Reporting</a>&nbsp;(GARC) survey from participants in the insurance industry.</p></div><p><a href="https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-insurance-industry-spotlight" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-insurance-industry-spotlight#comments Finance and Accounting General Accounting and Reporting Presentations 8.3 Perform general accounting and reporting 8.0 Manage Financial Resources 8.3.2 Perform general accounting 8.3.4 Perform financial reporting Print Financial Management Insurance Mon, 10 Jun 2019 21:44:47 +0000 APQC 452248 at https://www.apqc.org General Accounting and Financial Reporting: Government/Military Industry Spotlight https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-governmentmilitary-industry-spot <div class="product-body"><p>APQC conducts ongoing Open Standards Benchmarking® survey research to help organizations benchmark and improve their processes. This report summarizes the research gathered around practices and key drivers from APQC’s Open Standards Benchmarking® <a href="https://www.apqc.org/benchmarking-portal/osb/general-accounting-and-reporting">General Accounting and Reporting</a>&nbsp;(GARC) survey from participants in the government/military industry.</p></div><p><a href="https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-governmentmilitary-industry-spot" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-governmentmilitary-industry-spot#comments Finance and Accounting General Accounting and Reporting Presentations 8.3 Perform general accounting and reporting 8.0 Manage Financial Resources 8.3.2 Perform general accounting 8.3.4 Perform financial reporting Print Financial Management Government/Military Mon, 10 Jun 2019 21:43:37 +0000 APQC 452247 at https://www.apqc.org General Accounting and Financial Reporting: Financial Services/Banking Industry Spotlight https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-financial-servicesbanking-indust <div class="product-body"><p>APQC conducts ongoing Open Standards Benchmarking® survey research to help organizations benchmark and improve their processes. This report summarizes the research gathered around practices and key drivers from APQC’s Open Standards Benchmarking® <a href="https://www.apqc.org/benchmarking-portal/osb/general-accounting-and-reporting">General Accounting and Reporting</a>&nbsp;(GARC) survey from participants in the financial services/banking industry.</p></div><p><a href="https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-financial-servicesbanking-indust" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-financial-servicesbanking-indust#comments Finance and Accounting General Accounting and Reporting Presentations 8.3 Perform general accounting and reporting 8.0 Manage Financial Resources 8.3.2 Perform general accounting 8.3.4 Perform financial reporting Print Financial Management Financial Services/Banking Mon, 10 Jun 2019 21:42:33 +0000 APQC 452246 at https://www.apqc.org General Accounting and Financial Reporting: Electronics Industry Spotlight https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-electronics-industry-spotlight <div class="product-body"><p>APQC conducts ongoing Open Standards Benchmarking® survey research to help organizations benchmark and improve their processes. This report summarizes the research gathered around practices and key drivers from APQC’s Open Standards Benchmarking® <a href="https://www.apqc.org/benchmarking-portal/osb/general-accounting-and-reporting">General Accounting and Reporting</a>&nbsp;(GARC) survey from participants in the electronics industry.</p></div><p><a href="https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-electronics-industry-spotlight" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-electronics-industry-spotlight#comments Finance and Accounting General Accounting and Reporting Presentations 8.3 Perform general accounting and reporting 8.0 Manage Financial Resources 8.3.2 Perform general accounting 8.3.4 Perform financial reporting Print Electronics Financial Management Mon, 10 Jun 2019 21:40:36 +0000 APQC 452245 at https://www.apqc.org General Accounting and Financial Reporting: Distribution/Transportation Industry Spotlight https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-distributiontransportation-indus <div class="product-body"><p>APQC conducts ongoing Open Standards Benchmarking® survey research to help organizations benchmark and improve their processes. This report summarizes the research gathered around practices and key drivers from APQC’s Open Standards Benchmarking® <a href="https://www.apqc.org/benchmarking-portal/osb/general-accounting-and-reporting">General Accounting and Reporting</a>&nbsp;(GARC) survey from participants in the distribution/transportation industry.</p></div><p><a href="https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-distributiontransportation-indus" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-distributiontransportation-indus#comments Finance and Accounting General Accounting and Reporting Presentations 8.3 Perform general accounting and reporting 8.0 Manage Financial Resources 8.3.2 Perform general accounting 8.3.4 Perform financial reporting Print Distribution Financial Management Transportation/Freight Carriers Mon, 10 Jun 2019 21:39:12 +0000 APQC 452244 at https://www.apqc.org General Accounting and Financial Reporting: Consumer Products/Packaged Goods Industry Spotlight https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-consumer-productspackaged-goods- <div class="product-body"><p>APQC conducts ongoing Open Standards Benchmarking® survey research to help organizations benchmark and improve their processes. This report summarizes the research gathered around practices and key drivers from APQC’s Open Standards Benchmarking® <a href="https://www.apqc.org/benchmarking-portal/osb/general-accounting-and-reporting">General Accounting and Reporting</a>&nbsp;(GARC) survey from participants in the consumer products/packaged goods industry.</p></div><p><a href="https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-consumer-productspackaged-goods-" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-consumer-productspackaged-goods-#comments Finance and Accounting General Accounting and Reporting Presentations 8.3 Perform general accounting and reporting 8.0 Manage Financial Resources 8.3.2 Perform general accounting 8.3.4 Perform financial reporting Print Consumer Products/Packaged Goods Financial Management Mon, 10 Jun 2019 21:36:52 +0000 APQC 452243 at https://www.apqc.org General Accounting and Financial Reporting: Automotive Industry Spotlight https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-automotive-industry-spotlight <div class="product-body"><p>APQC conducts ongoing Open Standards Benchmarking® survey research to help organizations benchmark and improve their processes. This report summarizes the research gathered around practices and key drivers from APQC’s Open Standards Benchmarking® <a href="https://www.apqc.org/benchmarking-portal/osb/general-accounting-and-reporting">General Accounting and Reporting</a>&nbsp;(GARC) survey from participants in the automotive industry.</p></div><p><a href="https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-automotive-industry-spotlight" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-automotive-industry-spotlight#comments Finance and Accounting General Accounting and Reporting Presentations 8.3 Perform general accounting and reporting 8.0 Manage Financial Resources 8.3.2 Perform general accounting 8.3.4 Perform financial reporting Print Automotive Financial Management Mon, 10 Jun 2019 21:23:47 +0000 APQC 452242 at https://www.apqc.org General Accounting and Financial Reporting: Cross-Industry Survey Summary Report https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-cross-industry-survey-summary-re <div class="product-body"><p>APQC conducts ongoing Open Standards Benchmarking® survey research to help organizations benchmark and improve their processes. This report summarizes the research gathered around practices and key drivers from APQC’s Open Standards Benchmarking® <a href="https://www.apqc.org/benchmarking-portal/osb/general-accounting-and-reporting">General Accounting and Reporting</a>&nbsp;(GARC) survey from participants across all industries.</p> </div> https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-cross-industry-survey-summary-re#comments Finance and Accounting General Accounting and Reporting Presentations 8.3 Perform general accounting and reporting 8.0 Manage Financial Resources 8.3.2 Perform general accounting 8.3.4 Perform financial reporting Print Financial Management Mon, 10 Jun 2019 21:13:25 +0000 APQC 452240 at https://www.apqc.org How are Organizations Using Data and Analytics? https://www.apqc.org/knowledge-base/documents/how-are-organizations-using-data-and-analytics <div class="product-body"><p>In March 2019, APQC conducted a survey on the latest trends in data analytics to find out how organizations capture the business value from their analytics investments. This infographic looks at why and how organizations are applying data and analytics to support decision making and solve problems.</p> </div> https://www.apqc.org/knowledge-base/documents/how-are-organizations-using-data-and-analytics#comments Business Process Management (BPM) Continuous Improvement Measurement Analytics Process Analytics Process and Performance Management Infographics 12.1.5 Improve processes 12.6.1 Create and manage organizational performance strategy 12.0 Develop and Manage Business Capabilities Print Financial Management Human Capital Management Knowledge Management Supply Chain Management Mon, 10 Jun 2019 17:59:33 +0000 APQC 452223 at https://www.apqc.org Key Human Capital Management Benchmarks: Healthcare Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-healthcare-industry <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the workforce management process for organizations in the healthcare&nbsp;industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-healthcare-industry#comments Employee Communications Employee Training & Development HR Information systems/technology Human Capital Management Performance management and evaluation Wellness Programs Workforce Analytics Workforce Planning Benchmarks and Metrics 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.3.3 Manage employee relations 6.5 Redeploy and retire employees 6.6 Manage employee information Print Healthcare Human Capital Management Fri, 07 Jun 2019 19:03:21 +0000 APQC 452127 at https://www.apqc.org Key Human Capital Management Benchmarks: Media and Entertainment Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-media-and-entertainment-industry <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the workforce management process for organizations in the media and entertainment industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-media-and-entertainment-industry#comments Employee Communications Employee Training & Development HR Information systems/technology Human Capital Management Performance management and evaluation Wellness Programs Workforce Analytics Workforce Planning Benchmarks and Metrics 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.3.3 Manage employee relations 6.5 Redeploy and retire employees 6.6 Manage employee information Print Entertainment Human Capital Management Fri, 07 Jun 2019 19:03:21 +0000 APQC 452128 at https://www.apqc.org Key Human Capital Management Benchmarks: Mining Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-mining-industry <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the workforce management process for organizations in the mining industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-mining-industry#comments Employee Communications Employee Training & Development HR Information systems/technology Human Capital Management Performance management and evaluation Wellness Programs Workforce Analytics Workforce Planning Benchmarks and Metrics 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.3.3 Manage employee relations 6.5 Redeploy and retire employees 6.6 Manage employee information Print Human Capital Management Mining Fri, 07 Jun 2019 19:03:21 +0000 APQC 452129 at https://www.apqc.org Key Human Capital Management Benchmarks: Electronics Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-electronics-industry <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the workforce management process for organizations in the electronics&nbsp;industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-electronics-industry#comments Employee Communications Employee Training & Development HR Information systems/technology Human Capital Management Performance management and evaluation Wellness Programs Workforce Analytics Workforce Planning Benchmarks and Metrics 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.3.3 Manage employee relations 6.5 Redeploy and retire employees 6.6 Manage employee information Print Electronics Human Capital Management Fri, 07 Jun 2019 19:03:20 +0000 APQC 452126 at https://www.apqc.org Key Human Capital Management Benchmarks: Aerospace Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-aerospace-industry <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the workforce management process for organizations in the aerospace&nbsp;industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-aerospace-industry#comments Employee Communications Employee Training & Development HR Information systems/technology Human Capital Management Performance management and evaluation Wellness Programs Workforce Analytics Workforce Planning Benchmarks and Metrics 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.3.3 Manage employee relations 6.5 Redeploy and retire employees 6.6 Manage employee information Print Aerospace Human Capital Management Fri, 07 Jun 2019 18:53:10 +0000 APQC 452125 at https://www.apqc.org Key Human Capital Management Benchmarks: Workforce Management for the Services Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-services-indus <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the workforce management process for organizations in the services industry.&nbsp;</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-services-indus#comments Employee Communication Employee Training & Development HR Information systems/technology Human Capital Management Performance management and evaluation Wellness Programs Workforce Analytics Workforce Analytics Workforce Planning Benchmarks and Metrics 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.3.3 Manage employee relations 6.5 Redeploy and retire employees 6.6 Manage employee information Print Human Capital Management Professional Services/Business Services Fri, 07 Jun 2019 05:00:00 +0000 APQC 388858 at https://www.apqc.org Key Human Capital Management Benchmarks: Workforce Management for the Telecommunications Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-telecommunicat <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the workforce management process for organizations in the telecommunications industry.&nbsp;</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-telecommunicat#comments Employee Communication Employee Training & Development HR Information systems/technology Human Capital Management Performance management and evaluation Wellness Programs Workforce Analytics Workforce Analytics Workforce Planning Benchmarks and Metrics 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.3.3 Manage employee relations 6.5 Redeploy and retire employees 6.6 Manage employee information Print Human Capital Management Telecommunication Fri, 07 Jun 2019 05:00:00 +0000 APQC 388859 at https://www.apqc.org Key Human Capital Management Benchmarks: Workforce Management for the Utility Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-utility-indust <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the workforce management process for organizations in the utility industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-utility-indust#comments Employee Communication Employee Training & Development Human Capital Management Performance management and evaluation Wellness Programs Workforce Analytics Workforce Analytics Workforce Planning Benchmarks and Metrics 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.3.3 Manage employee relations 6.5 Redeploy and retire employees 6.6 Manage employee information Print Energy and Utility Human Capital Management NACE Special Fri, 07 Jun 2019 05:00:00 +0000 APQC 388860 at https://www.apqc.org Key Human Capital Management Benchmarks: Workforce Management for the Automotive Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-automotive-ind <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the workforce management process for organizations in the automotive industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-automotive-ind#comments Employee Communication Employee Training & Development HR Information systems/technology Human Capital Management Performance Management and evaluation Wellness Programs Workforce Analytics Workforce Planning Benchmarks and Metrics 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.3.3 Manage employee relations 6.5 Redeploy and retire employees 6.6 Manage employee information Print Automotive Human Capital Management Fri, 07 Jun 2019 05:00:00 +0000 APQC 388843 at https://www.apqc.org Key Human Capital Management Benchmarks: Workforce Management for Pharmaceutical Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-pharmaceutical <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights key human capital management benchmarks for Workforce Management processes for organizations in the Pharmaceutical industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-pharmaceutical#comments Employee Communications Employee Training & Development HR Information systems/technology Human Capital Management Performance Management and evaluation Wellness Programs Workforce Analytics Workforce Planning Benchmarks and Metrics 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.3.3 Manage employee relations 6.5 Redeploy and retire employees 6.6 Manage employee information Print Human Capital Management Pharmaceutical Fri, 07 Jun 2019 05:00:00 +0000 APQC 392087 at https://www.apqc.org Key Human Capital Management Benchmarks: Workforce Management for the Consumer Products/Packaged Goods Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-consumer-produ <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the workforce management process for organizations in the Consumer Products/Packaged Goods industry.&nbsp;</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-consumer-produ#comments Employee Communication Employee Training & Development HR Information systems/technology Human Capital Management Performance Management and evaluation Wellness Programs Workforce Analytics Workforce Analytics Workforce Planning Benchmarks and Metrics 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.3.3 Manage employee relations 6.5 Redeploy and retire employees 6.6 Manage employee information Print Consumer Products/Packaged Goods Human Capital Management Fri, 07 Jun 2019 05:00:00 +0000 APQC 388850 at https://www.apqc.org Key Human Capital Management Benchmarks: Workforce Management for the Government/Military Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-governmentmili <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the Workforce management processes for organizations in the government/military industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-governmentmili#comments Employee Communication Employee Training & Development HR Information systems/technology Human Capital Management Performance management and evaluation Wellness Programs Workforce Analytics Workforce Analytics Workforce Planning Benchmarks and Metrics 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.3.3 Manage employee relations 6.5 Redeploy and retire employees 6.6 Manage employee information Print Government/Military Human Capital Management NACE Special Fri, 07 Jun 2019 05:00:00 +0000 APQC 395213 at https://www.apqc.org Key Human Capital Management Benchmarks: Workforce Management for the Financial Services/Banking Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-financial-serv <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the workforce management process for organizations in the financial services/banking industry.&nbsp;</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-financial-serv#comments Employee Communication Employee Training & Development HR Information systems/technology Human Capital Management Performance management and evaluation Wellness Programs Workforce Analytics Workforce Analytics Workforce Planning Benchmarks and Metrics 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.3.3 Manage employee relations 6.5 Redeploy and retire employees 6.6 Manage employee information Print Financial Services/Banking Human Capital Management Fri, 07 Jun 2019 05:00:00 +0000 APQC 388853 at https://www.apqc.org Key Human Capital Management Benchmarks: Workforce Management for the Industrial Products Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-industrial-pro <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the workforce management process for organizations in the industrial products industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-industrial-pro#comments Employee Communication Employee Training & Development HR Information systems/technology Human Capital Management Performance management and evaluation Wellness Programs Workforce Analytics Workforce Analytics Workforce Planning Benchmarks and Metrics 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.3.3 Manage employee relations 6.5 Redeploy and retire employees 6.6 Manage employee information Print Durable Goods Human Capital Management Machinery Machinery Equipment Fri, 07 Jun 2019 05:00:00 +0000 APQC 388854 at https://www.apqc.org Key Human Capital Management Benchmarks: Workforce Management for the Insurance Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-insurance-indu <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the workforce management process for organizations in the insurance industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-workforce-management-insurance-indu#comments Employee Communication Employee Training & Development HR Information systems/technology Human Capital Management Performance management and evaluation Wellness Programs Workforce Analytics Workforce Analytics Workforce Planning Benchmarks and Metrics 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.3.3 Manage employee relations 6.5 Redeploy and retire employees 6.6 Manage employee information Print Human Capital Management Insurance Fri, 07 Jun 2019 05:00:00 +0000 APQC 388855 at https://www.apqc.org Whats Trending in K-12? https://www.apqc.org/knowledge-base/documents/whats-trending-k-12 <div class="product-body"><p>Your colleagues from across the globe have identified their top challenges and priorities to learn about trending subject matter in education for 2019. It’s crucial to not only have this information but to understand how to apply it in your district. Whether it be identifying best practices, talking to experts, or networking with others, APQC can help. This infographic covers five areas of education and the top priorities or challenges within each.</p> </div> https://www.apqc.org/knowledge-base/documents/whats-trending-k-12#comments Education K16 Infographics 12.0 Develop and Manage Business Capabilities Print Education (K-12) Financial Management Human Capital Management Knowledge Management Supply Chain Management Wed, 05 Jun 2019 21:31:52 +0000 APQC 451960 at https://www.apqc.org Trends in Data and Analytics Survey Summary Report https://www.apqc.org/knowledge-base/documents/trends-data-and-analytics-survey-summary-report <div class="product-body"><p>In March 2019, APQC conducted a survey on the latest trends in data analytics to learn how enterprises are capturing business value from their analytics investments. This summary report focuses on how organizations are leveraging analytics to drive business goals, the predominant organizational structures used, the effectiveness of analytics in solving prevalent challenges, and the key determinants of overall analytics program effectiveness across sectors.</div><p><a href="https://www.apqc.org/knowledge-base/documents/trends-data-and-analytics-survey-summary-report" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/trends-data-and-analytics-survey-summary-report#comments Business Process Management (BPM) Continuous Improvement Measurement Analytics Process Analytics Process and Performance Management Presentations 12.1.5 Improve processes 12.6.1 Create and manage organizational performance strategy 12.0 Develop and Manage Business Capabilities Print Financial Management Human Capital Management Knowledge Management Supply Chain Management Wed, 05 Jun 2019 21:15:02 +0000 APQC 451958 at https://www.apqc.org Trends in Data Analytics Survey Summary: Manufacturing Sector vs. Services Sector https://www.apqc.org/knowledge-base/documents/trends-data-analytics-survey-summary-manufacturing-sector-vs-services-secto <div class="product-body"><p>In March 2019, APQC conducted a survey on the latest trends in data analytics to learn how enterprises are capturing business value from their analytics investments. This summary report focuses on how manufacturing and services organizations are leveraging analytics to drive business goals, the predominant organizational structures used, the effectiveness of analytics in solving prevalent challenges, and the key determinants of overall analytics program effectiveness across sectors.</p> </div> https://www.apqc.org/knowledge-base/documents/trends-data-analytics-survey-summary-manufacturing-sector-vs-services-secto#comments Business Process Management (BPM) Continuous Improvement Measurement Analytics Process Analytics Process and Performance Management Presentations 12.1.5 Improve processes 12.6.1 Create and manage organizational performance strategy 12.0 Develop and Manage Business Capabilities Print Agriculture Automotive Chemicals Construction Financial Management Food/Beverage/Restaurant Human Capital Management Knowledge Management Legal Services Machinery Professional Services/Business Services Supply Chain Management Wed, 05 Jun 2019 21:04:28 +0000 APQC 451957 at https://www.apqc.org General Accounting Associations and Conferences https://www.apqc.org/knowledge-base/documents/general-accounting-associations-and-conferences <div class="product-body"><p><span style="font-family:georgia,times new roman,times,serif; font-size:13px">APQC created this list of associations and conferences focused on general accounting and financial reporting to help anyone interested in process improvement and professional development. APQC does not endorse any particular group or certifying body.</span></p> </div> https://www.apqc.org/knowledge-base/documents/general-accounting-associations-and-conferences#comments Finance and Accounting General Accounting and Reporting Tools and Templates 8.3 Perform general accounting and reporting 8.0 Manage Financial Resources 8.3.2 Perform general accounting 8.3.4 Perform financial reporting Print Financial Management Wed, 05 Jun 2019 17:18:06 +0000 APQC 451933 at https://www.apqc.org General Accounting and Financial Reporting Recommended Reading https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-recommended-reading <div class="product-body"><p><span style="font-family:georgia,times new roman,times,serif; font-size:13px">APQC created this recommended reading list for those who are interested in process improvement and professional development within the general accounting and financial reporting processes.</span></p> </div> https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-recommended-reading#comments Finance and Accounting General Accounting and Reporting Tools and Templates 8.3 Perform general accounting and reporting 8.0 Manage Financial Resources 8.3.2 Perform general accounting 8.3.4 Perform financial reporting Print Financial Management Wed, 05 Jun 2019 17:18:05 +0000 APQC 451932 at https://www.apqc.org General Accounting and Financial Reporting Glossary of Terms https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-glossary-terms <div class="product-body"><div>APQC created this glossary that explains key terms used throughout corporate finance for those who are interested in general accounting and financial reporting.</div> </div> https://www.apqc.org/knowledge-base/documents/general-accounting-and-financial-reporting-glossary-terms#comments Finance and Accounting General Accounting and Reporting Tools and Templates 8.3 Perform general accounting and reporting 8.0 Manage Financial Resources 8.3.2 Perform general accounting 8.3.4 Perform financial reporting Print Financial Management Wed, 05 Jun 2019 17:18:04 +0000 APQC 451931 at https://www.apqc.org APQC's Seven Tenets of Process Management Interactive Framework https://www.apqc.org/knowledge-base/documents/apqcs-seven-tenets-process-management-interactive-framework <div class="product-body"><p>This interactive framework guides you towards the best approach to improving your business process management with detailed definitions and process steps for each of APQC's Seven Tenets of Process Management<sup>SM</sup>. It also provides links to targeted content and best practices found in APQC's online Knowledge Base.</p> </div> https://www.apqc.org/knowledge-base/documents/apqcs-seven-tenets-process-management-interactive-framework#comments Business Process Management (BPM) Process and Performance Management Process Improvement Process Management Tools and Templates 1.2.5 Create organizational design (structure, governance, reporting, etc.) 12.1 Manage business processes 12.1.2 Define and manage process frameworks 12.1.3 Define processes 12.1.4 Manage process performance 12.1.5 Improve processes 12.2.3 Manage projects 12.4 Manage change 12.4.1 Plan for change 12.4.2 Design the change 12.4.3 Implement change 12.4.4 Sustain improvement 12.6 Measure and benchmark 12.6.2 Benchmark performance 12.0 Develop and Manage Business Capabilities Print Financial Management Human Capital Management Knowledge Management Supply Chain Management Tue, 04 Jun 2019 19:19:44 +0000 APQC 357676 at https://www.apqc.org Total Logistics Costs per $1,000 in Revenue https://www.apqc.org/knowledge-base/documents/total-logistics-costs-1000-revenue <div class="product-body"><p>APQC's perspective on metric data from APQC's Open Standards Benchmarking in Logistics related to total cost to perform the process group "manage logistics and warehousing" per $1,000 in revenue.</p> </div> https://www.apqc.org/knowledge-base/documents/total-logistics-costs-1000-revenue#comments Logistics Logistics Analytics Supply Chain Management Benchmarks and Metrics 4.0 Deliver Products and Services 4.5 Manage logistics and warehousing Print Supply Chain Management Fri, 31 May 2019 20:06:34 +0000 APQC 451658 at https://www.apqc.org Pick to Ship Cycle Time in Hours https://www.apqc.org/knowledge-base/documents/pick-ship-cycle-time-hours-1 <div class="product-body"><p>APQC's perspective on metric data from APQC's Open Standards Benchmarking in Logistics related to pick to ship cycle time in hours.</p> </div> https://www.apqc.org/knowledge-base/documents/pick-ship-cycle-time-hours-1#comments Logistics Logistics Analytics Supply Chain Management Benchmarks and Metrics 4.0 Deliver Products and Services 4.5 Manage logistics and warehousing Print Supply Chain Management Fri, 31 May 2019 19:56:43 +0000 APQC 451656 at https://www.apqc.org Work-Life Balance: Current Challenges and Trends https://www.apqc.org/knowledge-base/documents/work-life-balance-current-challenges-and-trends <div class="product-body"><div> <p>Most employers could better support their workforce, <em>if</em> they heed current challenges and trends affecting employees attempting to balance their professional and private lives. This article shares recent research and perspectives on the status of work-life balance, including:</p> <ul> <li>Diminishing work boundaries,</li> <li>The huge push for flexibility,</li> <li>Generational concerns, and</li> <li>Trends in workplace perks.</li> </ul> </div> </div> https://www.apqc.org/knowledge-base/documents/work-life-balance-current-challenges-and-trends#comments Employee Satisfaction and Engagement Human Capital Management Wellness Programs Work Life Balance Articles and White Papers 6.0 Develop and Manage Human Capital 6.4.3 Manage employee assistance and retention 6.4.3.1 Deliver programs to support work/life balance for employees 6.4.3.2 Develop family support systems 6.4.3.3 Review retention and motivation indicators Print Human Capital Management Fri, 31 May 2019 19:16:21 +0000 APQC 451653 at https://www.apqc.org Internal Employee Communications: Current Challenges and Trends https://www.apqc.org/knowledge-base/documents/internal-employee-communications-current-challenges-and-trends <div class="product-body"><div> <p>The future of internal employee communications is being shaped by technology. This article explains how technology is giving rise to a more human-centered approach to internal communications. In this article, find recent research and perspecitives on&nbsp;internal communications challenges and trends including:</p> </div> <ul> <li>Consumer-grade communications</li> <li>Personalized messaging</li> <li>Interactive communications</li> <li>Chatbots</li> <li>Augmented/Virtual reality</li> <li>Communications measurement</li> </ul> </div> https://www.apqc.org/knowledge-base/documents/internal-employee-communications-current-challenges-and-trends#comments Employee Communication Employee Communications Employee Feedback Programs Employee Satisfaction and Engagement Human Capital Management Articles and White Papers 6.0 Develop and Manage Human Capital 6.6.7 Manage employee communication 6.6.7.1 Develop employee communication plan 6.6.7.2 Manage/Collect employee suggestions and perform employee research 6.6.7.3 Manage employee grievances 6.6.7.4 Publish employee communications Print Human Capital Management Fri, 31 May 2019 19:03:39 +0000 APQC 451651 at https://www.apqc.org Nonmonetary Employee Recognition: Current Challenges and Trends https://www.apqc.org/knowledge-base/documents/nonmonetary-employee-recognition-current-challenges-and-trends <div class="product-body"><p>Organizations are moving towards using personalized, non-cash rewards to recognize employees. This article details:</p> <ul> <li>why nonmonetary recognition is gaining dominance over cash rewards,</li> <li>how to select the right approaches, and</li> <li>key program elements.</li> </ul> </div> https://www.apqc.org/knowledge-base/documents/nonmonetary-employee-recognition-current-challenges-and-trends#comments Compensation and benefits Human Capital Management Incentive Plans Motivation Recognition and Rewards Programs Rewards and Recognition Programs Articles and White Papers 6.0 Develop and Manage Human Capital 6.4 Reward and retain employees 6.4.1 Develop and manage reward, recognition, and motivation programs 6.4.1.3 Perform competitive analysis of benefit and rewards 6.4.1.6 Reward and motivate employees 6.4.3.3 Review retention and motivation indicators Print Human Capital Management Fri, 31 May 2019 18:50:49 +0000 APQC 451650 at https://www.apqc.org 2019 Knowledge Management Priorities in the Petroleum and Chemicals Industries https://www.apqc.org/knowledge-base/documents/2019-knowledge-management-priorities-petroleum-and-chemicals-industries <div class="product-body"><p>This report outlines petroleum and chemicals organizations’ KM goals for 2019, the tools and approaches KM teams are currently focused on, and how KM professionals feel about the 12 months ahead. It summarizes results from APQC’s 2019 Knowledge Management Priorities survey, which captured data from 401 KM professionals in winter 2018-2019.</p> </div> https://www.apqc.org/knowledge-base/documents/2019-knowledge-management-priorities-petroleum-and-chemicals-industries#comments KM Enabling Technology KM Strategy Knowledge Management Benchmarks and Metrics 12.5 Develop and manage enterprise-wide knowledge management (KM) capability 12.5.2 Assess KM capabilities Print Chemicals Knowledge Management Petroleum/Oil/Gas Fri, 31 May 2019 18:24:48 +0000 APQC 451646 at https://www.apqc.org 2019 Knowledge Management Priorities in the Nonprofit & Research Sectors https://www.apqc.org/knowledge-base/documents/2019-knowledge-management-priorities-nonprofit-research-sectors <div class="product-body"><p>This report outlines nonprofit and&nbsp;research organizations’ KM goals for 2019, the tools and approaches KM teams are currently focused on, and how KM professionals feel about the 12 months ahead. It summarizes results from APQC’s 2019 Knowledge Management Priorities survey, which captured data from 401 KM professionals in winter 2018-2019.</p> </div> https://www.apqc.org/knowledge-base/documents/2019-knowledge-management-priorities-nonprofit-research-sectors#comments KM Enabling Technology KM Strategy Knowledge Management Benchmarks and Metrics 12.5 Develop and manage enterprise-wide knowledge management (KM) capability 12.5.2 Assess KM capabilities Print Knowledge Management Non-Profit Research Organization Fri, 31 May 2019 18:23:40 +0000 APQC 451645 at https://www.apqc.org 2019 Knowledge Management Priorities in the Industrial Products Industry https://www.apqc.org/knowledge-base/documents/2019-knowledge-management-priorities-industrial-products-industry <div class="product-body"><p>This report outlines industrial products organizations’ KM goals for 2019, the tools and approaches KM teams are currently focused on, and how KM professionals feel about the 12 months ahead. It summarizes results from APQC’s 2019 Knowledge Management Priorities survey, which captured data from 401 KM professionals in winter 2018-2019.</p> </div> https://www.apqc.org/knowledge-base/documents/2019-knowledge-management-priorities-industrial-products-industry#comments KM Enabling Technology KM Strategy Knowledge Management Benchmarks and Metrics 12.5 Develop and manage enterprise-wide knowledge management (KM) capability 12.5.2 Assess KM capabilities Print Durable Goods Knowledge Management Machinery Equipment Fri, 31 May 2019 18:20:56 +0000 APQC 451644 at https://www.apqc.org 2019 Knowledge Management Priorities in the Healthcare & Pharmaceutical Industries https://www.apqc.org/knowledge-base/documents/2019-knowledge-management-priorities-healthcare-pharmaceutical-industries <div class="product-body"><p>This report outlines healthcare and&nbsp;pharmaceutical organizations’ KM goals for 2019, the tools and approaches KM teams are currently focused on, and how KM professionals feel about the 12 months ahead. It summarizes results from APQC’s 2019 Knowledge Management Priorities survey, which captured data from 401 KM professionals in winter 2018-2019.</p> </div> https://www.apqc.org/knowledge-base/documents/2019-knowledge-management-priorities-healthcare-pharmaceutical-industries#comments KM Enabling Technology KM Strategy Knowledge Management Benchmarks and Metrics 12.5 Develop and manage enterprise-wide knowledge management (KM) capability 12.5.2 Assess KM capabilities Print Healthcare Knowledge Management Pharmaceutical Fri, 31 May 2019 18:13:17 +0000 APQC 451642 at https://www.apqc.org 2019 Knowledge Management Priorities in the Government & Military Sectors https://www.apqc.org/knowledge-base/documents/2019-knowledge-management-priorities-government-military-sectors <div class="product-body"><p>This report outlines government and&nbsp;military organizations’ KM goals for 2019, the tools and approaches KM teams are currently focused on, and how KM professionals feel about the 12 months ahead. It summarizes results from APQC’s 2019 Knowledge Management Priorities survey, which captured data from 401 KM professionals in winter 2018-2019.</p> </div> https://www.apqc.org/knowledge-base/documents/2019-knowledge-management-priorities-government-military-sectors#comments KM Enabling Technology KM Strategy Knowledge Management Benchmarks and Metrics 12.5 Develop and manage enterprise-wide knowledge management (KM) capability 12.5.2 Assess KM capabilities Print Government/Military Knowledge Management Fri, 31 May 2019 18:11:46 +0000 APQC 451641 at https://www.apqc.org 2019 Knowledge Management Priorities in the Financial Services, Banking, and Insurance Industries https://www.apqc.org/knowledge-base/documents/2019-knowledge-management-priorities-financial-services-banking-and-insuran <div class="product-body"><p>This report outlines financial services, banking, and insurance organizations’ KM goals for 2019, the tools and approaches KM teams are currently focused on, and how KM professionals feel about the 12 months ahead. It summarizes results from APQC’s 2019 Knowledge Management Priorities survey, which captured data from 401 KM professionals in winter 2018-2019.</p> </div> https://www.apqc.org/knowledge-base/documents/2019-knowledge-management-priorities-financial-services-banking-and-insuran#comments KM Enabling Technology KM Strategy Knowledge Management Benchmarks and Metrics 12.5 Develop and manage enterprise-wide knowledge management (KM) capability 12.5.2 Assess KM capabilities Print Financial Services/Banking Insurance Knowledge Management Fri, 31 May 2019 18:10:20 +0000 APQC 451640 at https://www.apqc.org 2019 Knowledge Management Priorities in the Services Industry https://www.apqc.org/knowledge-base/documents/2019-knowledge-management-priorities-services-industry <div class="product-body"><p>This report outlines services organizations’ KM goals for 2019, the tools and approaches KM teams are currently focused on, and how KM professionals feel about the 12 months ahead. It summarizes results from APQC’s 2019 Knowledge Management Priorities survey, which captured data from 401 KM professionals in winter 2018-2019.</p> </div> https://www.apqc.org/knowledge-base/documents/2019-knowledge-management-priorities-services-industry#comments KM Enabling Technology KM Strategy Knowledge Management Benchmarks and Metrics 12.5 Develop and manage enterprise-wide knowledge management (KM) capability 12.5.2 Assess KM capabilities Print Knowledge Management Legal Services Professional Services/Business Services Fri, 31 May 2019 17:47:43 +0000 APQC 451637 at https://www.apqc.org Cash-to-Cash Cycle Time in Days https://www.apqc.org/knowledge-base/documents/cash-cash-cycle-time-days <div class="product-body"><p>Data from APQC's Open Standards Benchmarking in supply chain planning shows how organizations perform regarding cash-to-cash cycle time.</p> </div> https://www.apqc.org/knowledge-base/documents/cash-cash-cycle-time-days#comments Supply Chain Management Supply Chain Planning Benchmarks and Metrics 4.0 Deliver Products and Services 4.1 Plan for and align supply chain resources Print NACE Special Supply Chain Management Fri, 31 May 2019 17:37:12 +0000 APQC 263919 at https://www.apqc.org Total Cost of Supply Chain Planning https://www.apqc.org/knowledge-base/documents/total-cost-supply-chain-planning <div class="product-body"><p>Supply chain planning begins with a solid understanding of organizational and business strategy and then translating that strategy into the full spectrum of supply chain planning activities (e.g., network optimization, setting standard operating procedures, conducting sales and operations planning, defining outsourcing policies, and assessing supply risk).</div><p><a href="https://www.apqc.org/knowledge-base/documents/total-cost-supply-chain-planning" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/total-cost-supply-chain-planning#comments Sales and Operations Planning Supply Chain Management Supply Chain Planning Benchmarks and Metrics 4.0 Deliver Products and Services 4.1 Plan for and align supply chain resources Print Supply Chain Management Fri, 31 May 2019 17:22:46 +0000 Marisa Brown 445268 at https://www.apqc.org Supply Chain Planning Tune-Up Diagnostic https://www.apqc.org/knowledge-base/documents/supply-chain-planning-tune-diagnostic <div class="product-body"><p>Examine the four essential metrics included in this diagnostic to ensure that your supply chain planning practices will keep you running ahead of the competition. APQC's Supply Chain Planning Tune-Up Diagnostic highlights recent Open Standards Benchmarking data that you can compare with your organization's performance to make sure your processes are on track.&nbsp;</p> <p>Click <a href="https://www.apqc.org/knowledge-base/documents/interactive-supply-chain-planning-tune-diagnostic">here</a> to compare your organization's performance to others.</p> </div> https://www.apqc.org/knowledge-base/documents/supply-chain-planning-tune-diagnostic#comments Demand Management Supply Chain Management Supply Chain Planning Benchmarks and Metrics 4.0 Deliver Products and Services 4.1 Plan for and align supply chain resources 4.1.2 Manage demand for products and services Print NACE Special Supply Chain Management Fri, 31 May 2019 17:11:59 +0000 APQC 263897 at https://www.apqc.org Interactive Supply Chain Planning Tune-Up Diagnostic https://www.apqc.org/knowledge-base/documents/interactive-supply-chain-planning-tune-diagnostic <div class="product-body"><p>Compare your performance on essential supply chain planning metrics against that of your peers in this interactive spreadsheet. This tool includes the latest data from APQC's <a href="https://www.apqc.org/benchmarking-portal/osb">Open Standards Benchmarking</a> in <a href="https://www.apqc.org/benchmarking-portal/osb/supply-chain-planning-rapid-performance-assessment">supply chain planning</a>.</p> <p>Click <a href="https://www.apqc.org/knowledge-base/documents/supply-chain-planning-tune-diagnostic">here</a> to learn more&nbsp;about each measure in this tune-up.</p> </div> https://www.apqc.org/knowledge-base/documents/interactive-supply-chain-planning-tune-diagnostic#comments Demand Management Supply Chain Management Supply Chain Planning Tools and Templates 4.0 Deliver Products and Services 4.1 Plan for and align supply chain resources 4.1.2 Manage demand for products and services Print Financial Management Human Capital Management Knowledge Management NACE Special Supply Chain Management Fri, 31 May 2019 16:49:48 +0000 APQC 263879 at https://www.apqc.org Supply Management and Ethical Decision Making: Behavioral Experiments (Webinar Wrap Up) https://www.apqc.org/knowledge-base/documents/supply-management-and-ethical-decision-making-behavioral-experiments-webi-0 <div class="product-body"><p>This webinar wrap up summarizes a May 2019 APQC webinar featuring Xenophon Koufteros, Professor at Mays Business School, Texas A&amp;M University, who&nbsp; highlighted findings from recent research on ethical decision-making in supply management or procurement.</p></div><p><a href="https://www.apqc.org/knowledge-base/documents/supply-management-and-ethical-decision-making-behavioral-experiments-webi-0" target="_blank">read more</a></p> https://www.apqc.org/knowledge-base/documents/supply-management-and-ethical-decision-making-behavioral-experiments-webi-0#comments Procurement Supply Chain Management Articles and White Papers 4.0 Deliver Products and Services 4.2 Procure materials and services 4.2.1 Develop sourcing strategies 4.2.1.1 Develop procurement plan 4.2.2 Select suppliers and develop/maintain contracts 4.2.2.4 Manage contracts 4.2.3 Order materials and services 4.2.3.3 Solicit/Track vendor quotes 4.2.4 Manage suppliers 4.2.4.2 Prepare/Analyze procurement and vendor performance Print Supply Chain Management Fri, 31 May 2019 16:23:22 +0000 APQC 451627 at https://www.apqc.org Leading Practices for Sales Revenue Forecasting https://www.apqc.org/knowledge-base/documents/leading-practices-sales-revenue-forecasting <div class="product-body"><p>In April of 2019, APQC interviewed FP&amp;A expert Philip Peck. This article summarizes their discussion around best practices and current trends in sales forecasting, forecast accuracy and reliability, as well as lessons learned and advice.</p> </div> https://www.apqc.org/knowledge-base/documents/leading-practices-sales-revenue-forecasting#comments Finance and Accounting Forecasting Planning, budgeting, and forecasting Articles and White Papers 8.0 Manage Financial Resources 8.1.1 Perform planning/budgeting/forecasting 8.1.1.3 Prepare periodic financial forecasts Print Financial Management Fri, 31 May 2019 14:52:26 +0000 APQC 451619 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for the Insurance Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-insurance-industry <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the HR organization process for organizations in the insurance industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-insurance-industry#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Human Capital Management Insurance Fri, 31 May 2019 05:00:00 +0000 APQC 388171 at https://www.apqc.org Value of Plant Shipments per Employee https://www.apqc.org/knowledge-base/documents/value-plant-shipments-employee <div class="product-body"><p>APQC's Open Standards Benchmarking in manufacturing reveals how organizations perform regarding the value of plant shipments per employee.</p> </div> https://www.apqc.org/knowledge-base/documents/value-plant-shipments-employee#comments Manufacturing Production Management Supply Chain Management Benchmarks and Metrics 4.0 Deliver Products and Services 4.3 Produce/Manufacture/Deliver product 4.3.2 Produce product Print NACE Special Supply Chain Management Fri, 31 May 2019 05:00:00 +0000 APQC 262931 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for Healthcare Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-healthcare-industry <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights key human capital management benchmarks (cost, cycle time, efficiency, productivity, and supplemental) for&nbsp;organizations in the healthcare&nbsp;industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-healthcare-industry#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Healthcare Human Capital Management Fri, 31 May 2019 05:00:00 +0000 APQC 426769 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for the Petroleum/Chemical Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-petroleumchemical-i <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights key human capital management benchmarks for HR organization for organizations in the petroleum/chemical industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-petroleumchemical-i#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Human Capital Management NACE Special Petroleum/Oil/Gas Fri, 31 May 2019 05:00:00 +0000 APQC 388174 at https://www.apqc.org Unplanned Machine Downtime as a Percentage of Scheduled Run Time https://www.apqc.org/knowledge-base/documents/unplanned-machine-downtime-percentage-scheduled-run-time <div class="product-body"><p>Data from APQC's Open Standards Benchmarking in manufacturing indicates how organizations perform regarding unplanned machine downtime.</p> </div> https://www.apqc.org/knowledge-base/documents/unplanned-machine-downtime-percentage-scheduled-run-time#comments Manufacturing Production Management Supply Chain Management Articles and White Papers 4.0 Deliver Products and Services 4.3 Produce/Manufacture/Deliver product 4.3.2 Produce product Print NACE Special Supply Chain Management Fri, 31 May 2019 05:00:00 +0000 APQC 262932 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for Media and Entertainment Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-media-and-entertain <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights key human capital management benchmarks (cost, cycle time, efficiency, productivity, and supplemental) for&nbsp;organizations in the media and entertainment&nbsp;industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-media-and-entertain#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Broadcasting/Radio/TV/Cable/Media Entertainment Human Capital Management Fri, 31 May 2019 05:00:00 +0000 APQC 426770 at https://www.apqc.org Manufacturing Cycle Time in Hours https://www.apqc.org/knowledge-base/documents/manufacturing-cycle-time-hours <div class="product-body"><p>Metric data from APQC's Open Standards Benchmarking in manufacturing shows how organizations perform regarding manufacturing cycle time. This article presents the data and discusses practices that can reduce manufacturing cycle time.</p> </div> https://www.apqc.org/knowledge-base/documents/manufacturing-cycle-time-hours#comments Manufacturing Production Management Supply Chain Management Benchmarks and Metrics 4.0 Deliver Products and Services 4.3 Produce/Manufacture/Deliver product 4.3.2 Produce product Print NACE Special Supply Chain Management Fri, 31 May 2019 05:00:00 +0000 APQC 262933 at https://www.apqc.org Achieving the Impossible Dream: Perfect Order Performance https://www.apqc.org/knowledge-base/documents/achieving-impossible-dream-perfect-order-performance <div class="product-body"><p>When customers place an order, they expect perfection. Having grown accustomed to ever-faster order deliveries, customers have high expectations that every order will be perfect. However, manufacturers have long felt that perfect order performance is an admirable, yet unattainable, goal. This article highlights five <span style="font-family:georgia,times new roman,times,serif; font-size:13px">best practices, based on APQC data, found in </span>organizations that achieve high levels of perfect order performance.</p> </div> https://www.apqc.org/knowledge-base/documents/achieving-impossible-dream-perfect-order-performance#comments Demand Management Logistics Order Management Supply Chain Analytics Supply Chain Management Articles and White Papers 4.0 Deliver Products and Services 4.1 Plan for and align supply chain resources 4.5 Manage logistics and warehousing Print Financial Management Human Capital Management Knowledge Management NACE Special Supply Chain Management Fri, 31 May 2019 05:00:00 +0000 Marisa Brown 447401 at https://www.apqc.org Interactive Logistics Tune-Up Diagnostic https://www.apqc.org/knowledge-base/documents/interactive-logistics-tune-diagnostic <div class="product-body"><p>Compare your essential logistics metrics against your peers in this interactive spreadsheet. This tool includes the latest data from APQC's Open Standards Benchmarking in logistics.</p> </div> https://www.apqc.org/knowledge-base/documents/interactive-logistics-tune-diagnostic#comments Inbound Material Flow Inventory Management Logistics Outbound Transportation Returns Management Reverse Logistics Shipping Shipping & Receiving Supply Chain Management Warehousing Tools and Templates 4.0 Deliver Products and Services 4.5 Manage logistics and warehousing Print Financial Management Human Capital Management Knowledge Management NACE Special Supply Chain Management Fri, 31 May 2019 05:00:00 +0000 APQC 261562 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for the Consumer Products/Packaged Goods Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-consumer-productspa <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the HR organization process for organizations in the consumer products/packaged goods Industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-consumer-productspa#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Consumer Products/Packaged Goods Human Capital Management Fri, 31 May 2019 05:00:00 +0000 APQC 388138 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for the Services Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-services-industry <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the HR organizationan process for organizations in the services industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-services-industry#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Human Capital Management Professional Services/Business Services Fri, 31 May 2019 05:00:00 +0000 APQC 388141 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for the Telecommunications Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-telecommunications- <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the HR organization process for organizations in the telecommunications industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-telecommunications-#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Human Capital Management Telecommunication Fri, 31 May 2019 05:00:00 +0000 APQC 388143 at https://www.apqc.org Dock to Stock Cycle Time for Supplier Deliveries https://www.apqc.org/knowledge-base/documents/dock-stock-cycle-time-supplier-deliveries <div class="product-body"><p>To monitor performance of inbound deliveries process, many facilities use the metric dock to stock cycle time as a key performance indicator. Ensuring products are received correctly will reduce problems further downstream.</p> </div> https://www.apqc.org/knowledge-base/documents/dock-stock-cycle-time-supplier-deliveries#comments Inventory Management Materials Management Procurement Shipping & Receiving Supply Chain Management Warehousing Benchmarks and Metrics 4.0 Deliver Products and Services 4.2 Procure materials and services 4.2.1.3 Develop inventory strategy 4.3 Produce/Manufacture/Deliver product 4.3.2.1 Manage raw material inventory Print NACE Special Supply Chain Management Fri, 31 May 2019 05:00:00 +0000 APQC 396887 at https://www.apqc.org Number of Employees in the Logistics Function per $1 Billion Revenue https://www.apqc.org/knowledge-base/documents/number-employees-logistics-function-1-billion-revenue <div class="product-body"><p>Metric data from APQC's Open Standards Benchmarking in logistics reveals how organizations perform regarding the mumber of employees in the logistics function per $1 billion in revenue.</p> </div> https://www.apqc.org/knowledge-base/documents/number-employees-logistics-function-1-billion-revenue#comments Logistics Supply Chain Management Articles and White Papers 4.0 Deliver Products and Services 4.5 Manage logistics and warehousing Print NACE Special Supply Chain Management Fri, 31 May 2019 05:00:00 +0000 APQC 32815 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for the Utility Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-utility-industry <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the HR organization process for organizations in the utility industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-utility-industry#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Energy and Utility Human Capital Management NACE Special Fri, 31 May 2019 05:00:00 +0000 APQC 388145 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for the Retail and Wholesale Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-retail-and-wholesal <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the HR organization process for organizations in the retail and wholesale industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-retail-and-wholesal#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Human Capital Management Retail/Catalog/Mail Order Wholesale Distribution Fri, 31 May 2019 05:00:00 +0000 APQC 388146 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for Pharmaceutical Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-pharmaceutical-indu <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights key human capital management benchmarks (cost, cycle time, efficiency, productivity, and supplemental) for&nbsp;organizations in the Pharmaceutical industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-pharmaceutical-indu#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Human Capital Management Pharmaceutical Fri, 31 May 2019 05:00:00 +0000 APQC 392089 at https://www.apqc.org Talent Acquisition Interactive Tune-up Diagnostic https://www.apqc.org/knowledge-base/documents/talent-acquisition-interactive-tune-diagnostic <div class="product-body"><p>Prepared using data from APQC’s Open Standards Benchmarking Talent Optimization survey, this interactive diagnostic in Excel can help you compare your recruiting process performance on key cost, efficiency, and productivity measures.&nbsp;</p> </div> https://www.apqc.org/knowledge-base/documents/talent-acquisition-interactive-tune-diagnostic#comments Hiring Practices HR Policies Human Capital Management Recruiting and Staffing Talent Sourcing Tools and Templates 6.0 Develop and Manage Human Capital 6.2 Recruit, source, and select employees 6.2.1 Create and develop employee requisitions 6.2.1.2 Develop and open job requisition 6.2.2 Recruit/Source candidates 6.2.3 Screen and select candidates 6.2.4 Manage pre-placement verification 6.2.5 Manage new hire/re-hire Print Human Capital Management Fri, 31 May 2019 05:00:00 +0000 APQC 439472 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for the Distribution/Transportation Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-distributiontranspo <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the HR organization process for organizations in the distribution/transportation industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-distributiontranspo#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Distribution Human Capital Management Transportation/Freight Carriers Fri, 31 May 2019 05:00:00 +0000 APQC 388150 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for the Automotive Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-automotive-industry <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the HR organization process for organizations in the automotive industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-automotive-industry#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Automotive Human Capital Management Fri, 31 May 2019 05:00:00 +0000 APQC 388153 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for the Government/Military Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-governmentmilitary- <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks for HR Organization processes for organizations in the government/military industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-governmentmilitary-#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital Print Government/Military Human Capital Management NACE Special Fri, 31 May 2019 05:00:00 +0000 APQC 395216 at https://www.apqc.org Interactive Manufacturing Tune-Up Diagnostic https://www.apqc.org/knowledge-base/documents/interactive-manufacturing-tune-diagnostic <div class="product-body"><p>Compare your essential manufacturing metrics against your peers in this interactive spreadsheet. This tool includes the latest data from APQC's Open Standards Benchmarking in manufacturing.</p> </div> https://www.apqc.org/knowledge-base/documents/interactive-manufacturing-tune-diagnostic#comments Manufacturing Production Management Supply Chain Management Tools and Templates 4.0 Deliver Products and Services 4.3 Produce/Manufacture/Deliver product 4.3.2 Produce product Print Financial Management Human Capital Management Knowledge Management NACE Special Supply Chain Management Fri, 31 May 2019 05:00:00 +0000 APQC 262920 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for Aerospace Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-aerospace-industry <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights key human capital management benchmarks (cost, cycle time, efficiency, productivity, and supplemental) for&nbsp;organizations in the Aerospace industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-aerospace-industry#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Aerospace Human Capital Management Fri, 31 May 2019 05:00:00 +0000 APQC 426750 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for the Financial Services/Banking Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-financial-servicesb <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the HR organization process for organizations in the financial services/banking industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-financial-servicesb#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Financial Services/Banking Human Capital Management Fri, 31 May 2019 05:00:00 +0000 APQC 388158 at https://www.apqc.org Manufacturing Tune-Up Diagnostic https://www.apqc.org/knowledge-base/documents/manufacturing-tune-diagnostic <div class="product-body"><p>Examine four essential metrics to ensure that your practices will keep you running ahead of the competition. APQC's Manufacturing Tune-Up Diagnostic highlights recent Open Standards Benchmarking data that you can compare with your organization's performance to make sure your processes are on track.</p> </div> https://www.apqc.org/knowledge-base/documents/manufacturing-tune-diagnostic#comments Manufacturing Production Management Supply Chain Management Benchmarks and Metrics 4.0 Deliver Products and Services 4.3 Produce/Manufacture/Deliver product 4.3.2 Produce product Print NACE Special Supply Chain Management Fri, 31 May 2019 05:00:00 +0000 APQC 262923 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization <div class="product-body"><p>Prepared using <a href="https://www.apqc.org/benchmarking-portal">APQC's Open Standards Benchmarking<sup>®</sup></a>&nbsp;portal, this article highlights important measures and median metric values for HR organization processes.</p> <p>Metrics provided include:</p> <ul> <li>personnel cost to perform processes related to the HR organization,</li> <li>number of business entity employees per HR function FTE, and</li> <li>total cost to perform processes related to the HR organization.</li> </ul> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Human Capital Management NACE Special Fri, 31 May 2019 05:00:00 +0000 APQC 379137 at https://www.apqc.org Key Human Capital Management Benchmarks: HR Organization for the Industrial Products Industry https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-industrial-products <div class="product-body"><p>Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the HR organization process for organizations in the industrial products industry.</p> </div> https://www.apqc.org/knowledge-base/documents/key-human-capital-management-benchmarks-hr-organization-industrial-products#comments Human Capital Management Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.1 Develop and manage human resources (HR) planning, policies, and strategies 6.1.2 Develop and implement human resources plans 6.1.3 Monitor and update plans Print Durable Goods Human Capital Management Machinery Machinery Equipment Fri, 31 May 2019 05:00:00 +0000 APQC 388164 at https://www.apqc.org