APQC Newsletter

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AI Readiness Starts with Strong Foundations, Not Better Models

Discover why organizations that invest in trusted knowledge, governance, and process excellence are better positioned to scale AI and deliver sustainable business value.

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Four Strategic Shifts for Modern Cash Flow Management

Explore four strategic shifts that help finance leaders strengthen decision-making, build workforce capabilities, and balance AI with human expertise to improve forecasting and financial resilience.

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Collins Aerospace's Knowledge Management Playbook

Explore how Collins Aerospace laid the groundwork for enterprise-wide KM by aligning stakeholders, developing a shared framework, and creating accessible resources that empower employees at every level.

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Use Microlearning to Reinforce Skills and Improve Performance in the Flow of Work

Learn how to create short, targeted learning resources that reinforce skills, support performance in the flow of work, and drive meaningful results.

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Managing Human and AI Teams Across the Supply Chain

Discover how leading organizations are preparing their people, processes, and technology to maximize the value of AI across the supply chain.

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View the Resource Library

Explore our ever-growing collection of more than 8,700 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.

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Research

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Featured Blogs

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AI Finance Adoption

AI in Finance Benchmarking: From Acceleration to Optimization

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For the last two years, the AI story in finance has been one of acceleration: rapid movement from experimentation to pilots to early rollouts.

Turning Procure-to-Pay Into a Strategic Advantage

Why Procure-to-Pay Needs End-to-End Ownership

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Procure-to-pay needs end-to-end ownership because no single function controls the full journey from sourcing and purchasing to invoice processing and payment.

5 Biggest Knowledge Management Challenges

Five Common Knowledge Management Challenges—and How to Overcome Them

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Despite recognizing the value of KM, many organizations struggle to build programs that deliver lasting business impact. The biggest barriers are rarely the technologies they choose.

How to Implement Best Practices in Benchmarking Within Your Organizations

How Can I Implement Best Practices in Benchmarking Within My Organization?

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Most organizations understand the value of benchmarking. The challenge isn't deciding whether to benchmark, it's figuring out how to turn benchmarking insights into meaningful improvements.

How Finance Teams Can Keep the Cash Cycle Moving

How Hidden Payment Delays Disrupt the Cash Cycle

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Hidden payment delays disrupt the cash cycle by making cash outflows less predictable, clouding liquidity forecasts, and straining the vendor relationships finance teams rely on.

You Can Not Audit Your Way out of AI Architecture

AI Deployment That Survives the Next Decade

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I will say the unpopular thing here.

APQC is a big library of resources that will help you get benchmarks and best practices in order for you to compare and to understand where you are.

Diego Alvarado, CMI

Measure Spotlight

Process Expense Reimbursements: Cost Effectiveness

Prepared using data from APQC’s Open Standards Benchmarking® in Accounts Payable and Expense Reimbursement, the table below highlights cost effectiveness benchmarks for various industries and organizational sizes. Organizations can use this information to benchmark and continuously improve their financial management processes. For more information on these measures and metrics, see the Summary of Open Standards Benchmarking Measures: Accounts Payable and Expense Reimbursement. APQC members can access these and many more related measures in APQC’s Benchmarks on Demand Portal.

image of a table of cost effectiveness benchmarks for the expense reimbursement process, showing six cost metrics, sample sizes, and median values.
Learn More About This Measure and More!

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