APQC Newsletter
Check Out the Latest Content Curated by APQC
AI Is Not the Starting Point: How Better Process Understanding Enables Digital Transformation
Discover how building process visibility before applying AI helps organizations identify the greatest opportunities for improvement and accelerate digital transformation.
The Evolution of Knowledge Management Amid Rising Business Expectations
Explore how rising business expectations are reshaping knowledge management and what KM leaders should do to strengthen AI readiness, improve adoption, and demonstrate business value.
The Performance Management Time Machine
Explore how clear goals, actionable coaching, and meaningful career conversations shape tomorrow's workforce and leadership capacity.
Measuring Order Management Performance
Discover the eight key performance measures organizations use to evaluate order management and learn how a structured, data-driven approach can improve efficiency, reduce costs, and enhance the customer experience.
5 Levers for Faster Period-End Management Reports
Learn how leading finance organizations accelerate period-end management reporting with five practical improvement levers and APQC benchmarking insights.
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Explore our ever-growing collection of more than 8,700 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Research
Find out how you can get involved in recent and upcoming research projects.
Featured Blogs
How Benchmarking Data Strengthens Every Stage of a Consulting Engagement
Most consulting firms use benchmark data to win work. The best consulting firms use benchmark data to win the sales and deliver client results.
It's a distinction I think about often when talking with consulting leaders.
Best Knowledge Management Tools: How to Choose the Right KM Solution for Your Organization
Imagine a new engineer joins your organization on Monday and by Wednesday, a critical customer issue lands on her desk. It is complex, urgent, and sounds familiar.
The Benefits of Automating your Invoicing and Accounts Receivable Processes
Invoicing and accounts receivable (AR) are foundational finance processes that directly influence an organization's liquidity, working capital, and overall financial health.
AI Business Process Optimization: Why Process Comes Before Technology
AI business process optimization solutions can help organizations work faster, reduce manual effort, improve decision-making, and create more consistent outcomes.
Supply Chain Risk Solutions Have a Visibility Problem
For years, supply chain leaders complained about a lack of visibility.
Today, many have the opposite problem.
Finance Personnel Cost per FTE: A CFO Guide to Labor Market Shifts
Finance personnel cost per FTE is becoming a must-watch metric for CFOs who need to manage labor market shifts without weakening the finance function.
What is Knowledge Sharing?
Knowledge Sharing is the practice of moving useful know-how from people, teams, and systems to the people who need it. It includes more than publishing documents.
Leveraging Process Management and Knowledge Management for AI
While artificial intelligence has enormous potential, there are still too many proof of concept projects and pilots.
APQC is a big library of resources that will help you get benchmarks and best practices in order for you to compare and to understand where you are.
Diego Alvarado, CMI
Measure Spotlight
Cash-to-cash cycle time looks at the number of days of working capital an organization has tied up in managing its supply chain. Another way to think about this measure is the cash conversion cycle time, measuring the amount of time it takes for a company to convert resources like inventory or investments in production into cash from sales. The faster the cash-to-cash cycle, the fewer days an organization’s cash is unavailable for use. If cash isn’t coming in quickly enough or is tied up in excess inventory, a company might struggle to pay its debt, make its payroll, or invest in its future.
For this measure, since lower is better, top performers are defined as organizations at or below the 25th percentile, and bottom performers are organizations at or above the 75th percentile. Top performers have a cash-to-cash cycle time of slightly more than five weeks (38 days), whereas bottom performers have a cycle time of over two months (65 days) . Bottom performers on this measure will be more likely to see cash flow problems, which is not an ideal situation in an environment where credit may be harder (or more expensive) to come by.
In The News
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