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A World Without Your Phone Screen

Digital Tools for a Better You

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APQC recently spoke with Chris Dancy, author and innovator, to discuss how people can use digital tools and data to optimize health and happiness. Chris will be keynoting at APQC’s Process & Performance Management Conference October 3-4.   There’s a wealth of data-tracking tools…

Why Are Silos So Detrimental?

Why Are Silos So Detrimental?

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I recently spoke with Ron Ross, Business Rule Solutions, LLC, to discuss operational silos and why they develop, their impact on organizational effectiveness, and the role of process management in bridging the gap between them. Why do organizations develop organizational silos in the first…