How Do Productive People Do It?

Carla O'Dell's picture

Why are some people more productive than others?

To find out, I asked two stellar and productive past Big Thinkers to “Describe the circumstances under which you are most productive.” 

What Do Millennials Want Out Of Work?

Carla O'Dell's picture

This year's Aspen Ideas Festival was highly tweetable, especially two tracks particularly relevant to the future of knowledge management (KM) and knowledge work in general.

Locate Where Process Improvement Can Help You Most

Holly Lyke-Ho-Gland's picture

I talked to Georg Lange of Syngenta AG how they digitized their HR-function to reduce costs and increase promoter score.

Georg will be presenting ‘The Digitalization of the HR-Function of Sygenta’ at APQC’s 2017 Process & Performance Management Conference October 2-6.

Why did you start your digitization journey in HR?

2017 Is the Year of the Case Study

Michael Sims's picture

At APQC, we like to maintain constant contact with our members to ensure that our research aligns as closely as possible with their business needs.

All or Nothing: Why Commitment Is Essential for KM Program Success

Lauren Trees's picture

July 26 was “All or Nothing Day,” which encourages people to go “all in” to break through barriers, conquer fears, and make commitments.

One of the biggest stumbling blocks to achieving success is lukewarm commitment. This is particularly true for knowledge management programs. Half measures are not enough. If you don’t go all in with a commitment to long-term plans and dedicate resources for evaluation and improvement, you are likely to get little in return.

How to Fix Employee Fatigue Ruining Process Improvement Initiatives

Holly Lyke-Ho-Gland's picture

I talked to Stacey Vokrot-Mello of Cargill Inc. about the challenges and benefits of driving sustainable process improvements through organizational alignment. Stacey will be presenting ‘Driving Sustainable Process Improvement Through Organizational Alignment’ at APQC’s 2017 Process & Performance Management Conference October 2-6.

Why Knowledge Management Should Embrace Budget Constraints

Carla O'Dell's picture

As budgeting time approaches, our thoughts turn to how to wrangle more money for knowledge management (KM). Think of all the things we could do if we had a few more bucks.

Maybe we should be careful what we ask for. 

How Dell EMC Improved Process Management With Better Strategic Objectives and Benchmarks

Holly Lyke-Ho-Gland's picture

Lori Selsberg of Dell EMC talks about putting the performance in process management.  She explains how Dell EMC decided that focusing onend-to-end processes was the best method for supporting its “One EMC” initiative, and why benchmarking and making sure a company’s strategic objectives part of process management improvements matter so much.

Learn more about  APQC’s 2017 Process & Performance Management Conference

Summer Fridays Are Great, But . . .

Elissa Tucker's picture

July was an especially great month to be an APQC employee. We met our performance goals in June and earned the coveted reward of half-day Fridays for all of July. As long as we got our work done and made sure members were taken care of, we were free to take Friday afternoons off and head to the pool, take a nap, get an early start on that weekend road trip, etc. 

How AT&T Made Process Improvement Fun for Employees (Yes it’s Possible)

Holly Lyke-Ho-Gland's picture

I talked to Mary O’Halloran of Knowledge Management Associates and Misti Molitoriss of AT&T about how they were able to defy stereotypes and make process improvement fun.

Mary and Misti will be presenting ‘Fun at Work-How?! Create HR and Business Engagement to Manage More Change’ at APQC’s 2017 Process & Performance Management Conference October 2-6.

What was the deciding factor that made partnering with HR the right choice?