Ask Us Answered: Process Roles and Responsibilities—Where Do They Belong?

Christine Kelley's picture

What’s on the minds of other process and knowledge practioners? Ask Us Answered is an APQC blog series that shares a sample of the questions members submit to APQC’s Ask Us service along with the resources and expertise provided.  If you’re an APQC member and have a question you’d like us to answer please Ask Us!

You can also follow us on Twitter @APQC  

Making 2017 My Year of "Personal Accountability"

Elissa Tucker's picture

My husband is a college basketball coach. Over the holiday break, he gave each of his players a copy of the book, QBQ: The Question Behind the Question®.

He had noticed that when his players made mistakes on the court, their first response was to blame a teammate. 

What’s Next for Communities of Practice? Participate in APQC’s New Next-generation CoPs Research

Rachele Collins, Ph.D.'s picture

Over the past 15 years, APQC has conducted four large-scale studies on communities of practice and identified dozens of best practices related to building and sustaining effective communities. However, as technology and work norms evolve, we must consider whether classic community structures still deliver the same value they did a decade ago. Do communities retain pride of place in the KM toolkit, or have new tools for enterprise social networking and collaboration shifted the landscape?

7 Cyber Security Questions CFOs Need Answers For

Mary Driscoll's picture

The growing sophistication of cyber-attacks has made it clear that even corporations with savvy prevention and protection systems are vulnerable. Cyber security is not just an IT issue but instead a cross-functional concern for the digital enterprise that requires attentive executive- and board-level surveillance. It also requires the involvement of key functions, particularly finance and enterprise risk management (ERM).

Creating Work-Life Balance in 2017

Rachele Collins, Ph.D.'s picture

Perhaps largely due to the nature of their business, professional services firms have high expectations, and consequently some struggles, when it comes to the demarcation of work and home life. Work tends to be ubiquitous, and employees often struggle with guilt if they take advantage of benefits like vacation and personal time off.

4 Tips for Using Financial Management Benchmarks Wisely

Mary Driscoll's picture

Finance professionals naturally understand the rationale of measuring managerial and operating progress, so wielding those measures’ corresponding benchmarks should be a straightforward exercise. But a word of caution is due. The impulse to act quickly with benchmarks can take a finance group in the wrong direction. Slow down, step back, and carefully consider your next steps.

Better Budgeting is My Top Finance Priority for 2017—What’s Yours?

Alex Leake's picture

Like everyone else who is currently older than about 25, I was forced to learn how to write in cursive during elementary school. And also just like the rest of my peers, my application of cursive is now pretty much limited to my signature. Do you know what would have been a much better use of the time we spent learning a skill than we’d never employ? Learning how to budget.

Performance Reviews: How to Tell If It's Time to Break with Tradition

Elissa Tucker's picture

In my last blog, I wrote about the pros and cons of the annual performance evaluation and asked for your personal opinion on whether performance evaluations should stay or go. If you haven’t had a chance to vote in our poll, click on the image below to tell us what you think.

Analytics: Why Are Organizations Lukewarm on Such a Hot Topic?

Michael Sims's picture

APQC and other thought leaders have long touted the potential benefits of using analytics to become more data driven. And, for the most part, organizations seem to agree. In fact, more than three-quarters of respondents to a recent APQC poll report that their organization has invested in an analytics solution.

Getting People to Actually Like Virtual Collaboration

Lauren Trees's picture

What are the biggest disconnects between how people currently work and how they want to work, and what can organizations do to improve the future of work for everyone? This fall, APQC surveyed more than 1,000 people about their current work experiences and what changes would make them happier and more productive.