Certified Knowledge Manager

Knowledge Excellence Certification

APQC KM Cert Badge

It’s time to gain control of your knowledge and treat it like a strategic business asset. APQC’s 3-day immersive Knowledge Manager Certification Course helps participants harness the power of knowledge to drive efficiency and improve performance. Participants will gain practical insights and learn best practices, methods, and approaches to enable knowledge capture, transfer, and reuse in their organization. Throughout the course, participants will utilize APQC’s foundational knowledge management assets to identify and analyze knowledge needs and gaps based on real-life scenarios. Participants will acquire the necessary skills to develop customized approaches to meet specific objectives. See our upcoming dates below and register now.



Most certification programs are academic, time intensive, and not collaborative. APQC’s program delivers a more balanced approach focused on competency development. Theoretical style learning can be difficult to translate back to the workplace. APQC’s course utilizes real-life examples and tools that focus on your ability to apply the learnings directly back to your workplace environment. 



Gain 2.8 CEUs while becoming certified. APQC was awarded the prestigious Accredited Provider accreditation. IACET Accredited Providers are the only organizations approved to offer IACET Continuing Education Units (CEUs). Our accreditation is a demonstration of our commitment to quality adult education and high standards for all of our programs. 



APQC has a 40+ year history in process excellence. During that time, we’ve developed best practices and methodologies through our primary-based research and client engagements. Actively reduce the risk of program failures using our proven best practices, benchmark data, tools, methodologies, frameworks, and standardized approaches.


Walk away with proficiency in:

  • Aligning stakeholders’ needs to knowledge opportunities
  • Identifying critical knowledge gaps and future needs
  • Linking knowledge efforts to people, process, and technology to support change
  • Scoping and planning knowledge management improvement projects to close the gaps
  • Performing oversight of knowledge management projects to meet evolving needs
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Who is this certification for?

If any of these situations sound familiar, this course is for you.
  1. Is there a lack of consistency in how knowledge is documented and shared within your organization?
  2. Are you concerned about the potential loss of critical knowledge due to employee turnover or retirement?
  3. Are you looking for ways to improve collaboration and knowledge sharing among your employees?
  4. Are you experiencing difficulties leveraging your employees’ expertise across different teams or departments?
  5. Do you face challenges in identifying and closing knowledge gaps within your organization?
Why become certified by APQC?

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