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Managing Change

Course Description

The Managing Change course provides a comprehensive overview of the dynamics of change. This course explores assessing readiness for change, crafting change strategies, implementing change, and sustaining momentum. At the end of the course, participants will be equipped with the knowledge and skills to support organizational change efforts, engage leaders, and foster a culture of continuous improvement and innovation. 

Learning Outcomes

  • Understand why managing change is necessary and how it adds value
  • Define change management as a discipline and understand the key principles
  • Articulate the key roles for leading and enabling successful change
  • Design and apply a change management strategy and practices to effectively prepare for, plan, execute and sustain change
  • Identify tips and tricks to engage and enable people across the life cycle of change, transformation, and beyond

Audience

Knowledge management or process management individuals, professionals, stakeholders who are looking the understand change management as a whole, from beginner to advance

Syllabus

    • The Need for Change Management
    • Alignment to APQC's PCF 13.4: Managing Change
    • Top Skillsets to Develop
    • The Complexity of Change
    • The Change Curve
    • Change Management Defined
    • APQC Change Management Toolkit 

    • Craft a Blueprint for Change
    • Understand the Key Components of Change
    • Change Program Structure and Methods
    • Core Roles in Change Management
    • Assess Change Readiness
    • When and How to Engage Employees in Change
    • Video: The Difference Between Change Management and Communication Plans

    • Plot the Change Adventure
    • Sponsor Engagement Planning
    • Sponsorship Expectations
    • The Role of Leadership in Change
    • Preparing Leaders for Their Role in Change
    • The Communication Challenge
    • Manage the Change Curve
    • Build a Change Champion Network
    • Change Management Roadmap

    • Implement: Bring the Change to Life
    • Communicating for Change
    • How We Train Employees During Change
    • Video: Leveraging “Branding” as a Best Practice for Change Communications

    • Sustain: Nurture and Evolve the Change
    • Making it Stick
    • Measure of Success
    • Rewards and Recognition
    • Case Study

    • Key Takeaways
    • Reminder: After Session
    • Additional Resources
    • Thank You and Wrap-Up 
Continuing Education Units (CEUs)
0.4

As an IACET Accredited Provider, APQC offers .4 CEUs for this course that comply with the ANSI/IACET Continuing Education and Training Standard.

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  • Member Price
    $260
    Non-Member Price
    $325
    Duration
    3.5 to 5 Hours
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