APQC has surveyed and interviewed hundreds of organizations about their digital transformation initiatives over the past two years, and we consistently find that change management is at the core of their digital challenges. Professionals on the digital frontline often struggle to effectively communicate evolving needs and developments to upper management. They also find it challenging to secure employees’ time and buy-in to participate in training and prepare for the digital future.
Even in organizations with well-established change management methodologies and programs, digital change is tough to tackle. In this article, you will learn about the business trends influencing digital change and how leading organizations apply the right change management to achieve digital success.