Supplier Relationship Management
Supplier relationship management (SRM) is traditionally an approach embraced by procurement organizations to ensure suppliers adhere to contract terms, service levels, and performance objectives. Tactical benefits of SRM include improving supplier reliability and reducing risk, monitoring contract compliance, and service levels streamlining/simplifying processes. Adopting a more collaborative approach to SRM with strategic suppliers can enable organizations to enhance their competitive advantage and drive greater innovation.
Reinventing Supplier Relationship Management
As more companies embrace and adopt SRM best practices, it’s time to look holistically at the various best practices. Our research at APQC, conducted in partnership with experts Kate Vitasek, Bonnie Keith, and Emmanuel Cambresy, focuses on how organizations can improve their SRM results. APQC wants to show organizations how to move beyond the limitations of past thinking to embrace a more complete, aligned, and balanced approach to collaborating with their suppliers.
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Learn more about supplier relationship management research
Contact MarisaReinventing Supplier Relationship Management
Supplier Relationship Management Is Key to Supply Chain Resiliency
Procurement and Sourcing is a Profession Whose Time Has Come
Taking Supplier Relationship Management to the Next Level
Leveraging Supplier Relationships to Drive Resilience
Understanding Procurement Benchmarks and Best Practices
See how your efforts stack up
Use APQC's Procurement Open Standards Benchmarking Assessment to benchmark current state and pinpoint areas to improve
This assessment covers topics including reducing the cost of materials and services, increasing supplier on-time delivery rates, and improving incoming materials quality.