Human Capital Management
Use APQC’s industry-leading resources and expertise in Human Capital Management (HCM) to meet your productivity and quality goals. Get the latest best practices, research, and other resources and tools to help you optimize your human capital processes across your organization. Whether you want to learn how your peers have met their talent management challenges or you’re simply looking to deepen your HCM knowledge, APQC has what you need.
APQC offers a variety of tools designed specifically for HCM practitioners to help employees achieve peak performance, including many key benchmarks. With these tools, you can move toward improvement quickly and confidently.
Through regular conversations with industry leaders and members, we identify the most pressing HCM topics of the day. We focus our research and projects accordingly.
Our Resource Library includes hundreds of HCM best practices, case studies, KPIs, and tools and templates. Find the information you need to learn about, implement, and maintain your HCM programs.
Questions about our HCM Research?
Contact Elissa Tucker
Upcoming Research Projects
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Get your guide to the newest HCM content in our Resource Library
Find out what’s new, what’s trending, and what’s coming in APQC’s “Now in the Resource Library: Human Capital Management” Resource Guide
This presentation is an overview of recently released human capital management content in APQC’s Resource Library. It covers recent research on diversity, equity, and inclusion, organizational culture, HR customer satisfaction, best-in-class HR functions, HR shared services, human capital management benchmarks, and more. Use the benchmarks and best practices inside to guide improvements in HR and human capital management performance.
Explore These HCM Resources
Moments That Matter in the 2025 Employee Experience
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Reports & White Papers
Moments That Matter: Turning "likely to leave" employees into "likely to stay" employees -
Reports & White Papers
Identifying Gaps in the Employee Experience: Survey Report -
Articles
Driving Engagement for a Multigenerational Workforce -
Articles
How Performance Feedback Supports Retention
AI in the HR Function
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Reports & White Papers
Building Momentum: Evidence-Based Strategies for Advanced AI Adoption in HR -
Articles
AI in HR: Evidenced-Based Practices to Accelerate Advanced Adoption -
Reports & White Papers
AI in the HR Function: Survey Report -
Infographics
HR Function's AI Report Card
Human Capital Metrics of the Month
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Articles
In Pursuit of HR Effectiveness: Why this common objective eludes so many and what we can do about it -
Articles
What's the ROI of AI in HR? -
Articles
Recruiter Workload in the Age of AI: The Possibilities, The Reality, and a Key Decision for HR Leaders -
Articles
Crossing Nonvalue-Added Work Off HR's To-Do List
Building a Solid L&D Foundation for Evolving Learning Needs
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Articles
The Evolution of L&D: Meeting the Changing Learning Needs of Organizations and Workers -
Reports & White Papers
Putting Learning and Development Technology to Work: How Best-in-Class L&D Programs Leverage Technology to Get Results -
Infographics
What’s the Best Structure for an L&D Function? -
Tools & Templates
Learning & Development Technology Vendor Selection Tool: Editable Template