| Course | topic | format | date | Enrollment Link |
|---|---|---|---|---|
| Breaking Down the Barriers to Knowledge Management | Knowledge Management | Instructor-Led | Online | November 12 | Enroll |
| Introduction to Knowledge Management | Knowledge Management | Instructor-Led | Online | November 13 | Enroll |
| Process Design Essentials | Process and Performance Management | Instructor-Led | Online | November 13 | Enroll |
| Fundamentals of Content Management | Knowledge Management | Instructor-Led | Online | November 14 | Enroll |
| Certified Knowledge Manager Course | Knowledge Management | Instructor-Led | In-Person | December 3-5 | Enroll |
| Certified Process Manager Course | Process and Performance Management | Instructor-Led | In-Person | December 3-5 | Enroll |
| Certified Framework Professional Course | Process and Performance Management | Instructor-Led | Online | December 3-5 | Enroll |
| Designing and Sustaining Communities of Practice | Knowledge Management | Instructor-Led | Online | January 21 | Enroll |
| Managing Change | Knowledge Management | Instructor-Led | Online | January 22 | Enroll |
| Process Management Essentials | Process and Performance Management | Instructor-Led | Online | January 22 | Enroll |
| Designing End-to-End Processes | Process and Performance Management | Instructor-Led | Online | January 23 | Enroll |
| Certified Knowledge Manager Course | Knowledge Management | Instructor-Led | In-Person | February 25-27 | Enroll |
| Certified Process Manager Course | Process and Performance Management | Instructor-Led | In-Person | February 25-27 | Enroll |
| Certified Framework Professional Course | Process and Performance Management | Instructor-Led | Online | March 4-6 | Enroll |
| Certified Framework Professional Course | Process and Performance Management | Instructor-Led | Online | June 10-12 | Enroll |
| Certified Knowledge Manager Course | Knowledge Management | Instructor-Led | In-Person | June 17-19 | Enroll |
| Certified Process Manager Course | Process and Performance Management | Instructor-Led | In-Person | June 17-19 | Enroll |
| Certified Framework Professional Course | Process and Performance Management | Instructor-Led | Online | September 16-18 | Enroll |
| Certified Knowledge Manager Course | Knowledge Management | Instructor-Led | In-Person | September 23-25 | Enroll |
| Certified Process Manager Course | Process and Performance Management | Instructor-Led | In-Person | September 23-25 | Enroll |
| Certified Knowledge Manager Course | Knowledge Management | Instructor-Led | In-Person | December 2-4 | Enroll |
| Certified Process Manager Course | Process and Performance Management | Instructor-Led | In-Person | December 2-4 | Enroll |
| Certified Framework Professional Course | Process and Performance Management | Instructor-Led | Online | December 9-11 | Enroll |
| Designing End-to-End Processes | Process and Performance Management | Self-Paced | Online | Anytime | Enroll |
| Introduction to Knowledge Management | Knowledge Management | Self-Paced | Online | Anytime | Enroll |
| Knowledge Elicitation | Knowledge Management | Self-Paced | Online | Anytime | Enroll |
| Knowledge Mapping | Knowledge Management | Self-Paced | Online | Anytime | Enroll |
| Master Planning for Innovation | Process and Performance Management | Self-Paced | Online | Anytime | Enroll |
| Process Design Essentials | Process and Performance Management | Self-Paced | Online | Anytime | Enroll |
| Process Framework Essentials | Process and Performance Management | Self-Paced | Online | Anytime | Enroll |
| Process Improvement: Identifying and Prioritizing Improvement Opportunities | Process and Performance Management | Self-Paced | Online | Anytime | Enroll |
| Process Management Essentials | Process and Performance Management | Self-Paced | Online | Anytime | Enroll |
| Transferring Critical Knowledge | Knowledge Management | Self-Paced | Online | Anytime | Enroll |
| Understanding the Power of Benchmarking | Benchmarking and Productivity | Self-Paced | Online | Anytime | Enroll |
Training Offerings
Make Best Practices Your Practices®
APQC training and certification courses are an efficient and cost-effective way to learn the tools and techniques needed to improve your individual and organizational capabilities and performance. Our curriculum covers the essentials of knowledge management (KM) and process and performance management (PPM), including developing your business case and approaches, essential practitioner tools and techniques, and measuring effectiveness. APQC offers training in these formats: instructor-led in-person and instructor-led and self-paced online. All are based on APQC's best practice research and proven methodologies.
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DELIVERED BY EXPERTS
We’re not just trainers, we’re improvement professionals. Our online and in-person courses and workshops are led by consultants and subject matter experts, drawing upon best practices and lessons learned for process and performance improvement from more than 550 organizations worldwide.
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Awarded IACET Accreditation
APQC was awarded the prestigious Accredited Provider accreditation. IACET Accredited Providers are the only organizations approved to offer IACET Continuing Education Units (CEUs). Our accreditation is a demonstration of our commitment to quality adult education and high standards for all of our programs.
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DESIGNED FOR IMMEDIATE ROI
Our courses are developed for accelerated education. Numerous hands-on activities help participants learn tools and techniques they can apply to their everyday work the moment they step outside the course.
Now Available on APQC Academy
Questions About Training?
contact APQC
APQC’s training and guidance have proven to be a valuable asset to our core knowledge management team in improving our strategies and ensuring they are inline with the agencies strategic commitment.
