Excellence in Knowledge Management
Organizations with excellence in knowledge management (KM) are achieving real-world impact from knowledge management programs, including improved productivity, accelerated innovation, faster decision-making, and decreased cycle time to competency. APQC recognizes organizations as having excellence in KM based on analysis from our Knowledge Management Capability Assessment Tool, which provides an evidence-based methodology with which to measure and evaluate KM competencies across four categories: strategy, people, process and content and information technology.
Want to have your organization's KM program recognized?
Submit your KM capability assessment today.
Start Your AssessmentThe Knowledge Management Capability Assessment Tool is included as a member benefit with APQC’s knowledge management and all-inclusive memberships. Nonmembers may participate in the assessment for a fee. Contact us for questions.
For Recognition in 2027
> Complete an assessment by 12/31/2026
> Validation will be conducted and you will receive a benchmarking report
> APQC recognizes organizations achieving a level 3, 4, or 5
> Submit an application for Excellence in KM recognition by 1/31/2027
Being recognized helps boost your organization's profile as one of the best in KM. APQC will announce recipients publicly via social media and marketing channels and recipients will have additional opportunities to share their KM story.
Recipients
Since 2019, APQC has recognized more than 38 organizations as having excellence in knowledge management.
Enterprise-Level Recognition
- Cognizant Technology Solutions
- Dubai Municipality
- Mercer, a Marsh Business
- North Highland
- Ogletree Deakins
- Tata Business Excellence Group (A Division of Tata Sons Pvt. Ltd.)
Business Unit-Level Recognition
- AWS Prescriptive Guidance
Enterprise Category
- Chartis
- AD Ports Group
- Mubadala Investment Company
- Mercer (repeat recipient)
- Dubai Electricity and Water Authority (PJSC)
Business Unit or Entity Category
- Amazon Web Services (AWS), AWS Prescriptive Guidance
- Novartis (repeat recipient)
- Roche – Product Development (repeat recipient)
Enterprise Category
- Allstate Insurance Company
- FRAMATOME
- Mercer (repeat recipient)
- PETRONAS (repeat recipient)
- PTT Oil and Retail Business Public Company Limited
- Thai Oil Public Company Limited
- U.S. Central Command (repeat recipient)
Business Unit or Entity Category
- Roche – Product Development
Enterprise Category
- Cognizant Technology Solutions
- Eni SpA
- NATO Communications and Information Agency
- Ogletree Deakins
- PTTEP
- Teach For America
Business Unit or Entity Category
- Mercer
- Novartis
Enterprise
- PTT Public Company Limited
- Saudi Aramco
- U.S. Central Command
Business Unit or Entity
- U.S. Navy Carrier Team One
- Mercer
Enterprise
- Dubai Municipality
- PTTEP
- Teach for America
Business Unit or Entity
- Mercer
- Prudential Financial
- Saudi Aramco PMO
Enterprise
- Arup
- Cognizant Technology Solutions
- Deloitte
- Infosys Limited
- MITRE
- NATO Communications and Information Agency
- PTT Exploration and Production Public Company Ltd.
- SNC-Lavalin
- Tata Steel Limited
- U.S. Central Command
Business Unit or Entity
- Capital Group
- Mercer
Enterprise
- Grant Thornton LLP
- Infosys Ltd
- Schlumberger
- U.S. Internal Revenue Service
Business Unit or Entity
- Bupa Health Insurance
- Mercer
- NextEra Energy – Power Generation Division
- Royal Dutch Shell
- U.S. Army Corps of Engineers (USACE) – Pacific Ocean Division, Great Lakes and Ohio River Division, South Atlantic Division, Southwestern Division, Engineers Research and Development Center
This award has opened doors for us to share, network, and collaborate with external agencies.
2019 Recipient
Advance Your Skills with APQC
APQC’s Knowledge Management Certification (in-person) and Knowledge Transfer Certification (virtual) courses are intensive, 3-day intensive programs that equip professionals with globally recognized, IACET-accredited skills to advance their career. These certifications provide knowledge strategies that drive innovation and efficiency and ensure critical knowledge flows where it is needed most.
Also explore APQC’s flexible, self-paced online training courses—designed to fit your schedule and learning goals. Browse our full course catalog, including the curated Knowledge Management Basics Learning Path, to find the right program for you.
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Whether you're evaluating performance, planning a transformation initiative, or looking for proven approaches to improvement, APQC experts can help you identify opportunities and move forward with confidence.
To learn more, contact our advisory services director:
