Excellence in Knowledge Management
Organizations with excellence in knowledge management (KM) are achieving real-world impact from knowledge management programs, including improved productivity, accelerated innovation, faster decision-making, and decreased cycle time to competency. APQC recognizes organizations as having excellence in KM based on analysis from our Knowledge Management Capability Assessment Tool, which provides an evidence-based methodology with which to measure and evaluate KM competencies across four categories: strategy, people, process and content and information technology.

Want to have your organization's KM program recognized?
Submit your KM capability assessment today.
Start Your AssessmentWho Can Submit?
The Knowledge Management Capability Assessment Tool is included as a member benefit with APQC’s knowledge management and all-inclusive memberships. Nonmembers may participate in the assessment for a fee. Contact us for questions.
What's the Process?
> Validation will be conducted and you will receive a benchmarking report
> APQC recognizes organizations achieving a level 3,4, or 5
Will Recipients be Recognized?
Yes. Being recognized helps boost your organization's profile as one of the best in KM. A case study will be written on the program and recipients will have the opportunity to speak to APQC's KM audience about their program's maturity.
Previous Recipients
Since 2019, APQC has recognized more than 30 organizations as having excellence in knowledge management.

Enterprise Category
- Cognizant Technology Solutions
- Eni SpA
- NATO Communications and Information Agency
- Ogletree Deakins
- PTTEP
- Teach For America
Business Unit or Entity Category
- Mercer
- Novartis

Enterprise
- PTT Public Company Limited
- Saudi Aramco
- U.S. Central Command
Business Unit or Entity
- U.S. Navy Carrier Team One
- Mercer

Enterprise
- Dubai Municipality
- PTTEP
- Teach for America
Business Unit or Entity
- Mercer
- Prudential Financial
- Saudi Aramco PMO

Enterprise
- Arup
- Cognizant Technology Solutions
- Deloitte
- Infosys Limited
- MITRE
- NATO Communications and Information Agency
- PTT Exploration and Production Public Company Ltd.
- SNC-Lavalin
- Tata Steel Limited
- U.S. Central Command
Business Unit or Entity
- Capital Group
- Mercer

Enterprise
- Grant Thornton LLP
- Infosys Ltd
- Schlumberger
- U.S. Internal Revenue Service
Business Unit or Entity
- Bupa Health Insurance
- Mercer
- NextEra Energy – Power Generation Division
- Royal Dutch Shell
- U.S. Army Corps of Engineers (USACE) – Pacific Ocean Division, Great Lakes and Ohio River Division, South Atlantic Division, Southwestern Division, Engineers Research and Development Center
This award has opened doors for us to share, network, and collaborate with external agencies.
2019 Recipient

Let Our Experts Guide Your Continuous Improvement Journey
Contact Our Advisory Services DirectorAPQC Advisory Services
Whether you’re just getting started on your continuous improvement journey or need guidance to address governance and oversight issues, our Advisory Services team can help you get the most out of your efforts. Our process and knowledge management consultants have helped hundreds of organizations worldwide apply APQC’s research and tools to improve performance and realize their business goals.
To learn more, contact our advisory services director:
