The Knowledge Management Capability Assessment Tool (KM CAT) looks at everything from your KM strategy to how KM is funded, the governance in place, the processes and approaches, the technology, and the sophistication of your measures. It measures your KM program against APQC’s Levels of Maturity, a five-step maturity model for KM programs. Your results will reveal the overall maturity rating for your KM program, as well as your maturity rating in each of the 12 component areas, such as measurement, change management, and IT; providing you with more meaningful, actionable content that will support your continued journey toward knowledge management excellence and business impact.
In the assessment tool, you'll find that each characteristic of KM maturity has a question with pre-defined answer options. You simply select the answer option that best fits your current state. You also have the ability to provide notes/comments to justify your responses. APQC will validate your responses and provide you with an assessment report.
If you have questions, we’re happy to help. Call us at +1-713-681-4020 or email us at [email protected].
This assessment will help you understand where your biggest gaps are and where you need to focus your attention in order to advance the goals of your KM effort. An APQC representative will also sit down with you to talk about your ranking and help you figure out the next steps for progression.
Submitting Your Assessment
All submissions to this assessment must be collected using APQC's easy-to-use pdf data collection form. This PDF data collection tool consist of the survey itself and any relevant information needed to understand the survey and complete the data collection form. The consolidated data collection tool is intended to simplify the collection of data within your organization.
Once you have completed the data collection form, click the submit button in the tool or upload the file using APQC's secure file upload tool at https://zurl.co/8Rg92. APQC analysts will immediately begin validation of your submission and contact you if any questions need to be addressed before finalizing your assessment results report. The report will include detailed views of your assessment results and comparisons to other organization’s KM maturity.