2025 Predictions for Knowledge Management
Every year, APQC checks the pulse of knowledge management (KM) professionals to understand their priorities, challenges, and predictions for the future of the discipline…
Knowledge Management
Knowledge Management (KM) is a collection of systematic approaches to help information and knowledge flow to and between the right people at the right time. APQC is the leading source for innovative thinking and the latest research in knowledge management. We’ve been at the forefront of KM since APQC’s Chairman of the Board and former CEO Carla O’Dell, helped establish KM as a vital business discipline in 1993. Whether you’re developing a KM strategy or want best practices from organizations with longstanding KM programs, APQC gives you access to an array of trusted resources and tools. Our annual conference draws KM and process practitioners and decision makers from around the world, and remains the premier industry conference.
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Our Resource Library includes hundreds of KM best practices, case studies, KPIs, and tools and templates. Find the information you need to get employees sharing and using your organization’s collective knowledge.
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APQC is proud to be an IACET Accredited Provider. Earn CEUs through our online and in-person knowledge management training and certification options. All courses can be customized to meet your specific needs and delivered at your site.
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Through events, research, and working groups, we bring together KM practitioners and leaders worldwide. We foster these opportunities to advance the discipline and provide greater value to our members.
Interested in our KM research?
Contact Lynda BraksiekUpcoming Events and Training
Training
Check out our knowledge management training and certifications from APQC Academy
APQC offers accredited knowledge management training and certification courses as an efficient and cost-effective way to learn the tools and techniques needed to improve your individual and organizational capabilities and performance. Check out our training course catalog to see our offerings.
Find out how your organization’s KM program measures up
Use APQC's KM assessment tools to gauge every aspect of your KM program, from strategy and business case development to specific processes and technologies, and see how you stack up against your competition.
Research Bundle - Knowledge Management Capabilities
Not an APQC member? This bundle is available for purchase!
The knowledge management capabilities research bundle contains a diagnostic self-assessment, and resources and recommendations for enhancing your organization’s internal knowledge management processes and approaches.
This bundle contains the following content:
- Is Your Organization Ready to Share Knowledge? An APQC Diagnostic
- Key Inputs for Knowledge Management Strategic Planning – What you need to get started
- Using Experts to Transfer Knowledge
- Change Management and Its Role in Knowledge Management
- Three Keys to Build Effective Knowledge Management Partnerships – Lessons from Excellence in Knowledge Management Recipients
Research
Featured Blogs
View More Blogs
Why are Knowledge Workers Stressed Out?
November is one of my favorite months of the year as we usher in cooler weather, fall decor, and the opportunity for APQC to speak at “KNOWvember” events. While I love…
The Dynamic Partnership Between KM and AI
One of the top priorities for knowledge management (KM) professionals to focus on in 2024 is to incorporate artificial intelligence (AI)/generative AI (Gen AI) within their…
What is Knowledge Transfer?
Knowledge transfer is the process of converting the knowledge inside people’s heads into content, learning materials, tools, and processes that others can use, and/or…
Explore These KM Resources
KM Essentials: Introduction to Knowledge Management
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Articles
Understanding Knowledge Management -
Articles
KM Essentials: Roadmap To Success -
Webinars & Videos
Back to School Edition: KM Essentials Never Go Out of Style! -
Tools & Templates
20 Questions to Ask Yourself When Developing a KM Business Case
KM Essentials: Change Management
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Tools & Templates
APQC’s KM Communication Plan Template -
Reports & White Papers
Bridging the Gap: Exploring Change Management Practices in KM -
Case Study
Change Management for Product Development KM Ecosystem at Roche -
Articles
Leading Change and Preventing Change Fatigue
Achieving KM Maturity and Business Impact
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Tools & Templates
APQC's Levels of Knowledge Management Maturity -
Articles
How To Use APQC’s KM-CAT -
Articles
Assessing Knowledge Management Maturity with the KM-CAT -
Presentation Slides
How to Leverage APQC's KM Maturity Assessment
People of KM: The Future of KM Roles & Expertise
APQC is how we found other companies whose KM communities we could learn from – it became our source for information, benchmarks, and best practices.
Get Expert Guidance to Optimize Your KM Initiatives
Contact Our Advisory Services DirectorAPQC Advisory Services
You might be in the early stages of developing your organization’s first ever KM program. Or maybe you already have a KM strategy, but need help evolving your KM capabilities. At any stage of your KM strategy implementation, our expert consultants can provide individualized support and customized on-site training to help you accelerate and optimize your KM initiatives.
To learn more, contact our advisory services director:
