Designing Productivity into Knowledge Work

Published On:
March 20, 2026
Authored By:
APQC
Public Content:
View Now

Productivity challenges in knowledge work often stem from difficulty finding information, locating expertise, and navigating inconsistent processes. This infographic highlights four practical actions organizations can take to reduce frustration, eliminate rework, and make it easier for employees to focus on high‑value work.

Topics Include:

  • Standardizing and streamlining how work gets done
  • Documenting critical knowledge to prevent loss and accelerate onboarding
  • Making information easily accessible through better search, taxonomy, and expertise location
  • Coaching and empowering employees to identify and resolve findability issues

Click to learn how to design greater productivity into everyday knowledge work.