Learning and Development
The learning needs of organizations and employees today are vast, fast changing, and hard to predict. The challenge for training and development professionals is to prepare learning with little lead time and to deliver it in ways that speak to a diverse, dispersed, and busy workforce. APQC has the resources to help learning professionals keep up.

Learning & Development Blueprint for Success
Recent years have brought significant transformation and disruption in the global business environment. Technological advances, a shift to remote work, and rapid change have led organizations to focus on cost control while enhancing employee skills and managing risks. In this evolving landscape, the role of learning and development (L&D) has shifted. To assist professionals, APQC created the Learning & Development Blueprint for Success to outline key training and development processes and performance indicators.
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Five Learning & Development Measures to Track
Five L&D measures that it makes sense for all organizations to track are:
- L&D cost per $1,000 revenue
- L&D cost per employee
- Number of employees per L&D full-time equivalent (FTE) employee
- Number of L&D FTEs per $1 billion revenue
- Average number of calendar days to close a skills gap
See How Your Efforts Measure Up
Use our Develop, Train, and Counsel Employees Performance Assessment to benchmark the current state at your organization.
Gain insights into the ideal training organization structure, resource allocations, and training methods by completing this assessment. It can also provide critical metrics for measuring the effectiveness of such programs.
