On-Demand Webinars

APQC hosts monthly webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For other calls, we invite external thought leaders and practitioners to present their ideas and insights. This list includes the webinar recordings and presentation slides from APQC webinars.  If you have any questions about the webinars please contact [email protected].

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Watch an On-Demand APQC Demo

If you are interested in learning more about APQC membership and getting an inside look at our tools, take a moment to watch our on-demand demo. 

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2023

Event Name Presenters Topics Date Resources
Reflect, Connect, and Envision: APQC's Annual Conference "Check-up" Cindy Hubert, Lynda Braksiek, Madison Lundquist Knowledge Management November 2023 Public
Presentation Slides: Reflect, Connect and Envision: APQC’s Annual Conference Check-up
Webinars & Videos: Reflect, Connect and Envision: APQC’s Annual Conference Check-up
How Organizations Manage Change - Live Panel Session Madison Lundquist, Lynda Braksiek Knowledge Management, Process and Performance Management October 2023 Members only
Webinars & Videos: How Organizations Manage Change: Live Panel Session
Presentation Slides: How Organizations Manage Change: Live Panel Session
Using Audits and Benchmarking to Build Supply Chain Resilience Supply Chain Management October 2023 Public
Webinars & Videos: Using Audits and Benchmarking to Build Supply Chain Resilience
Presentation Slides: Using Audits and Benchmarking to Build Supply Chain Resilience
Member Storytime: Integrating KM and Process for Success Lynda Braksiek Knowledge Management October 2023 Members only
Presentation Slides: Member Storytime: Integrating KM and Process for Success Slides
Webinars & Videos: Member Storytime: Integrating KM and Process for Success
2023 Excellence in KM Showcase: Unveiling Insights from High-achieving KM Programs Lynda Braksiek Knowledge Management September 2023 Public
Webinars & Videos: 2023 Excellence in KM Showcase: Unveiling Insights from High-achieving KM Programs
Presentation Slides: 2023 Excellence in KM Showcase: Unveiling Insights from High-achieving KM Programs
Unlocking Automation Excellence: Workato's Journey with APQC's PCF®️ as the Ultimate Foundation Process and Performance Management September 2023 Public
Webinars & Videos: Unlocking Automation Excellence: Workato's Journey with APQC's PCF®️ as the Ultimate Foundation
Presentation Slides: Unlocking Automation Excellence: Workato's Journey with APQC's PCF®️ as the Ultimate Foundation
How to Leverage Process Frameworks Madison Lundquist Process and Performance Management, Process, Process Design, Process Framework, Process Improvement August 2023 Public
Webinars & Videos: How to Leverage Process Frameworks
Presentation Slides: How to Leverage Process Frameworks
Back to School Edition: KM Essentials Never Go Out Of Style! Lynda Braksiek, Brittnee Dixon, Darcy Lemons, Cindy Hubert Knowledge Management August 2023 Public
Webinars & Videos: Back to School Edition: KM Essentials Never Go Out of Style!
Presentation Slides: Back to School Edition: KM Essentials Never Go Out of Style!
Supply Chain Benchmarking: What, Why and How Marisa Brown Supply Chain Management July 2023 Public
Webinars & Videos: Supply Chain Benchmarking: What, Why, and How
Presentation Slides: Supply Chain Benchmarking: What, Why, and How
How to Leverage APQC's KM Maturity Assessment Lynda Braksiek, Darcy Lemons Knowledge Management July 2023 Public
Webinars & Videos: How to Leverage APQC's KM Maturity Assessment
Presentation Slides: How to Leverage APQC's KM Maturity Assessment
People, Process, Purpose. Cornerstones of Sustainability Madison Lundquist Process and Performance Management July 2023 Public
Presentation Slides: People, Process, Purpose: Cornerstones of Sustainability
Webinars & Videos: People, Process, Purpose: Cornerstones of Sustainability
Order Management Landscape Challenges Process and Performance Management, Supply Chain Management June 2023 Public
Webinars & Videos: Order Management Landscape Challenges
Presentation Slides: Order Management Landscape Challenges
Managing Process Knowledge Jeffery Varney, Cindy Hubert, Lynda Braksiek Knowledge Management June 2023 Members only
Webinars & Videos: Managing Process Knowledge
Presentation Slides: Managing Process Knowledge
The Art of Managing Processes within Management Systems Process and Performance Management May 2023 Public
Webinars & Videos: The Art of Managing Processes Within Management Systems
Presentation Slides: The Art of Managing Processes within Management Systems
2023 Pulse Check: Top KM Priorities and Predictions Cindy Hubert, Lynda Braksiek Knowledge Management May 2023 Public
Webinars & Videos: 2023 Pulse Check: Top KM Priorities & Predictions
Presentation Slides: 2023 Pulse Check: Top KM Priorities & Predictions
Knowledge Hub and Training: The Power Duo to Turbocharge Employee Performance Knowledge Management April 2023 Public
Webinars & Videos: Knowledge Hub and Training: The Power Duo to Turbocharge Employee Performance
Presentation Slides: Knowledge Hub and Training: The Power Duo to Turbocharge Employee Performance
Process Management Roles All Organizations Should Have Dewey Dorsett, Matt Zacher, Madison Lundquist Process and Performance Management March 2023 Members only
Webinars & Videos: Process Management Roles All Organizations Should Have
Presentation Slides: Process Management Roles All Organizations Should Have
2023 Supply Chain Priorities, Challenges, and Trends Marisa Brown Supply Chain Management March 2023 Public
Webinars & Videos: 2023 Supply Chain Priorities, Challenges, and Trends
Presentation Slides: 2023 Supply Chain Priorities, Challenges, and Trends
Setting the Foundation to Deliver on DEI Commitments Elissa Tucker Human Capital Management March 2023 Members only
Presentation Slides: Setting the Foundation to Deliver on DEI Commitments
Maximizing the Power of Enterprise Search: Strategies and Best Practices Knowledge Management March 2023 Public
Presentation Slides: Maximizing the Power of Enterprise Search: Strategies and Best Practices
Webinars & Videos: Maximizing the Power of Enterprise Search: Strategies and Best Practices
How Knowledge Management Helped Change NASA’s Culture Knowledge Management February 2023 Public
Webinars & Videos: How Knowledge Management Helped Change NASA’s Culture
Presentation Slides: How Knowledge Management Helped Change NASA’s Culture
What to Expect in Process and Performance Management in 2023? Jeffery Varney Process and Performance Management February 2023 Public
Webinars & Videos: What to Expect in Process and Performance Management in 2023
Presentation Slides: What to Expect in Process and Performance Management in 2023
If Disruption Is the New Normal, Operational Resilience Is the New Necessity Ben Aylor, Jeremy Kay, Marisa Brown Supply Chain Management February 2023 Public
Webinars & Videos: Operational Resilience: The New Necessity
Presentation Slides: Operational Resilience: The New Necessity
Content Management: Lessons from the Front Darcy Lemons, Cindy Hubert Knowledge Management January 2023 Public
Webinars & Videos: Content Management: Lessons from the Front
Presentation Slides: Content Management: Lessons from the Front

2022

Event Name Presenters Topics Date Resources
Make Change Management Better Holly Lyke-Ho-Gland, Lauren Trees, Marisa Brown Process and Performance Management December 2022 Public
Presentation Slides: Making Change Management Better
Webinars & Videos: Making Change Management Better
Shipping Hope and Help - Logistics for the Good Kathy Fulton, Enrique Alvarez Supply Chain Management December 2022 Public
Webinars & Videos: Shipping Hope and Help - Logistics for the Good
Presentation Slides: Shipping Hope and Help - Logistics for the Good
Bring Innovation to the Cost Side of the Business Steve Wunker, Marisa Brown Supply Chain Management November 2022 Public
Webinars & Videos: Costovation: Bring Innovation to the Cost Side of the Business​
Presentation Slides: Costovation: Bring Innovation to the Cost Side of the Business​
Driving Value Realization Through Post-Acquisition Integration Holly Lyke-Ho-Gland Process and Performance Management November 2022 Members only
Webinars & Videos: Driving Value Realization Through Post-Acquisition Integration
Presentation Slides: Driving Value Realization Through Post-Acquisition Integration
Enabling Top Performance Through Finance Shared Services Trey Robinson, Brad DeMent Finance and Accounting November 2022 Public
Presentation Slides: Enabling Top Performance Through Finance Shared Services
Webinars & Videos: Enabling Top Performance Through Finance Shared Services
Untapping KM's Business Potential Lauren Trees Knowledge Management November 2022 Public
Presentation Slides: Untapping KM's Business Potential
Webinars & Videos: Untapping KM's Business Potential
Boundless Benchmarking: Revolutionizing Business Models With Open Standards Kirsten Crysel, Jacob Dencik, Lisa Higgins, Anthony Marshall Process and Performance Management October 2022 Public
Webinars & Videos: Boundless Benchmarking: Revolutionizing Business Models With Open Standards
Presentation Slides: Boundless Benchmarking: Revolutionizing Business Models With Open Standards
How The Digital Thread Can Take Knowledge Management from Lost to Found Nick Scholz Knowledge Management October 2022 Public
Webinars & Videos: Is Your Digital Thread Cut Short?
Presentation Slides: Is Your Digital Thread Cut Short?
Learning Techniques to Enhance Abstract Risk Knowledge and Behavior Holly Lyke-Ho-Gland, Junyi Sun, Laura Campbell Finance and Accounting, Process and Performance Management September 2022 Members only
Webinars & Videos: Learning Techniques to Enhance Abstract Risk Knowledge and Behavior
Presentation Slides: Learning Techniques to Enhance Abstract Risk Knowledge and Behavior
Driving Supply Chain Efficiencies with Digital Order Management Solutions Marisa Brown, Graham Smith Supply Chain Management September 2022 Public
Webinars & Videos: Driving Supply Chain Efficiencies with Digital Order Management Solutions
Presentation Slides: Driving Supply Chain Efficiencies with Digital Order Management Solutions
Key Insights for Digital Transformation Success Giuseppe Lenci, Holly Lyke-Ho-Gland Finance and Accounting, Process and Performance Management, Supply Chain Management August 2022 Members only
Webinars & Videos: Key Insights for Digital Transformation Success
Presentation Slides: Key Insights for Digital Transformation Success
Shrinking the Finance Talent Gap Elissa Tucker, Perry Wiggins Finance and Accounting, Human Capital Management August 2022 Members only
Webinars & Videos: Shrinking the Finance Talent Gap
Presentation Slides: Shrinking the Finance Talent Gap
2022 Excellence in Knowledge Management “Ask Me Anything” Lisa Weber, Kelly Souders, Tony Wilson Knowledge Management August 2022 Members only
Webinars & Videos: 2022 Excellence in Knowledge Management “Ask Me Anything”
Presentation Slides: 2022 Excellence in Knowledge Management “Ask Me Anything”
Clean Electrification Maturity Model - Helping Electric Utilities Transform and Thrive in the New Energy Era Jeffery Varney, Francis Puglise, Kirsten Crysel Process and Performance Management August 2022 Public
Webinars & Videos: Clean Electrification Maturity Model - Helping Electric Utilities Transform and Thrive in the New Energy Era
Presentation Slides: Clean Electrification Maturity Model - Helping Electric Utilities Transform and Thrive in the New Energy Era
Improve Project Success with a Process Framework Lawrence Dillon, Paul Dandurand, Holly Lyke-Ho-Gland Process and Performance Management July 2022 Members only
Webinars & Videos: Improve Project Success with a Process Framework
Presentation Slides: Improve Project Success with a Process Framework
Bridging Divisions: Collaborating Across Silos Elisabeth Swan, Marisa Brown Supply Chain Management July 2022 Public
Webinars & Videos: Bridging Divisions: Collaborating Across Silos
Presentation Slides: Bridging Divisions: Collaborating Across Silos
The Current State of KM Metrics Lauren Trees, Cindy Hubert Knowledge Management June 2022 Members only
Webinars & Videos: The Current State of KM Metrics
Presentation Slides: The Current State of KM Metrics
The 6 Data Challenges Inhibiting Excellence and Agility in Finance Dan French Finance and Accounting June 2022 Public
Webinars & Videos: The 6 Data Challenges Inhibiting Excellence and Agility in Finance
Presentation Slides: The 6 Data Challenges Inhibiting Excellence and Agility in Finance
Building the Roadmap Together: Process Highlights from APQC's 2022 Conference Holly Lyke-Ho-Gland, Jeffery Varney Process and Performance Management June 2022 Public
Webinars & Videos: Building the Roadmap Together Process Highlights from APQC's 2022 Conference
Presentation Slides: Building the Roadmap Together: Process Highlights from APQC's 2022 Conference
Digital Order Strategy: Hacks For Insulating Your Business Against Disruption Nick Carpenter, Marisa Brown Supply Chain Management June 2022 Public
Webinars & Videos: Digital Order Strategy: Hacks For Insulating Your Business Against Disruption
Presentation Slides: Digital Order Strategy: Hacks For Insulating Your Business Against Disruption
Building the Roadmap Together: KM Highlights from APQC’s Conference Lauren Trees, Cindy Hubert Knowledge Management May 2022 Public
Webinars & Videos: Building the Roadmap Together: KM Highlights from APQC's Conference
Presentation Slides: Building the Roadmap Together: KM Highlights from APQC's Conference
Supplier Spend Predictions and Forecasting: Best Practices Bryan Baum, Marisa Brown Supply Chain Management May 2022 Members only
Webinars & Videos: Supplier Spend Predictions and Forecasting: Best Practices
Presentation Slides: Supplier Spend Predictions and Forecasting: Best Practices
5 Ingredients for Sustainable Transformation Michelle Hammersley Finance and Accounting, Process and Performance Management May 2022 Members only
Webinars & Videos: 5 Ingredients for Sustainable Transformation
Presentation Slides: 5 Ingredients for Sustainable Transformation
What It Takes to Shape Organizational Culture Elissa Tucker, Nathanael Vlachos Human Capital Management May 2022 Public
Webinars & Videos: How HR Can be a Cultural Influencer
Presentation Slides: How HR Can be a Cultural Influencer
Tipping Points for KM at the Asian Development Bank Susann Roth, MD, MPH, PHD Knowledge Management April 2022 Members only
Webinars & Videos: Tipping Points for KM at the Asian Development Bank
Presentation Slides: Tipping Points for KM at the Asian Development Bank
Order-to-Cash: Performance Drivers for Success Kathy Colucci, Marisa Brown Supply Chain Management April 2022 Public
Webinars & Videos: Order-to-Cash: Performance Drivers for Success
Presentation Slides: Order-to-Cash: Performance Drivers for Success