On-Demand Webinars
APQC hosts monthly webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For other calls, we invite external thought leaders and practitioners to present their ideas and insights. This list includes the webinar recordings and presentation slides from APQC webinars. If you have any questions about the webinars please contact webinars@apqc.org.

Watch an On-Demand APQC Demo
If you are interested in learning more about APQC membership and getting an inside look at our tools, take a moment to watch our on-demand demo.
Watch a Demo2023
The Art of Managing Processes within Management Systems | Process and Performance Management | May 2023 |
Public Webinars & Videos Presentation Slides |
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2023 Pulse Check: Top KM Priorities and Predictions | Cindy Hubert, Lynda Braksiek | Knowledge Management | May 2023 |
Public Webinars & Videos Presentation Slides |
Knowledge Hub and Training: The Power Duo to Turbocharge Employee Performance | Knowledge Management | April 2023 |
Public Webinars & Videos Presentation Slides |
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Process Management Roles All Organizations Should Have | Dewey Dorsett, Matt Zacher, Madison Lundquist | Process and Performance Management | March 2023 |
Members only Webinars & Videos Presentation Slides |
2023 Supply Chain Priorities, Challenges, and Trends | Marisa Brown | Supply Chain Management | March 2023 |
Public Webinars & Videos Presentation Slides |
Setting the Foundation to Deliver on DEI Commitments | Elissa Tucker | Human Capital Management | March 2023 |
Members only Presentation Slides |
Maximizing the Power of Enterprise Search: Strategies and Best Practices | Knowledge Management | March 2023 |
Public Presentation Slides Webinars & Videos |
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How Knowledge Management Helped Change NASA’s Culture | Knowledge Management | February 2023 |
Public Webinars & Videos Presentation Slides |
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What to Expect in Process and Performance Management in 2023? | Jeffery Varney | Process and Performance Management | February 2023 |
Public Webinars & Videos Presentation Slides |
If Disruption Is the New Normal, Operational Resilience Is the New Necessity | Ben Aylor, Jeremy Kay, Marisa Brown | Supply Chain Management | February 2023 |
Public Webinars & Videos Presentation Slides |
Content Management: Lessons from the Front | Darcy Lemons, Cindy Hubert | Knowledge Management | January 2023 |
Public Webinars & Videos Presentation Slides |
2022
Make Change Management Better | Holly Lyke-Ho-Gland, Lauren Trees, Marisa Brown | Process and Performance Management | December 2022 |
Public Presentation Slides Webinars & Videos |
Shipping Hope and Help - Logistics for the Good | Kathy Fulton, Enrique Alvarez | Supply Chain Management | December 2022 |
Public Webinars & Videos Presentation Slides |
Bring Innovation to the Cost Side of the Business | Steve Wunker, Marisa Brown | Supply Chain Management | November 2022 |
Public Webinars & Videos Presentation Slides |
Driving Value Realization Through Post-Acquisition Integration | Holly Lyke-Ho-Gland | Process and Performance Management | November 2022 |
Members only Webinars & Videos Presentation Slides |
Enabling Top Performance Through Finance Shared Services | Trey Robinson, Brad DeMent | Finance and Accounting | November 2022 |
Public Presentation Slides Webinars & Videos |
Untapping KM's Business Potential | Lauren Trees | Knowledge Management | November 2022 |
Public Presentation Slides Webinars & Videos |
Boundless Benchmarking: Revolutionizing Business Models With Open Standards | Kirsten Crysel, Jacob Dencik, Lisa Higgins, Anthony Marshall | Process and Performance Management | October 2022 |
Public Webinars & Videos Presentation Slides |
How The Digital Thread Can Take Knowledge Management from Lost to Found | Nick Scholz | Knowledge Management | October 2022 |
Public Webinars & Videos Presentation Slides |
Learning Techniques to Enhance Abstract Risk Knowledge and Behavior | Holly Lyke-Ho-Gland, Junyi Sun, Laura Campbell | Finance and Accounting, Process and Performance Management | September 2022 |
Members only Webinars & Videos Presentation Slides |
Driving Supply Chain Efficiencies with Digital Order Management Solutions | Marisa Brown, Graham Smith | Supply Chain Management | September 2022 |
Public Webinars & Videos Presentation Slides |
Key Insights for Digital Transformation Success | Giuseppe Lenci, Holly Lyke-Ho-Gland | Finance and Accounting, Process and Performance Management, Supply Chain Management | August 2022 |
Members only Webinars & Videos Presentation Slides |
Shrinking the Finance Talent Gap | Elissa Tucker, Perry Wiggins | Finance and Accounting, Human Capital Management | August 2022 |
Members only Webinars & Videos Presentation Slides |
2022 Excellence in Knowledge Management “Ask Me Anything” | Lisa Weber, Kelly Souders, Tony Wilson | Knowledge Management | August 2022 |
Members only Webinars & Videos Presentation Slides |
Clean Electrification Maturity Model - Helping Electric Utilities Transform and Thrive in the New Energy Era | Jeffery Varney, Francis Puglise, Kirsten Crysel | Process and Performance Management | August 2022 |
Public Webinars & Videos Presentation Slides |
Improve Project Success with a Process Framework | Lawrence Dillon, Paul Dandurand, Holly Lyke-Ho-Gland | Process and Performance Management | July 2022 |
Members only Webinars & Videos Presentation Slides |
Bridging Divisions: Collaborating Across Silos | Elisabeth Swan, Marisa Brown | Supply Chain Management | July 2022 |
Public Webinars & Videos Presentation Slides |
The Current State of KM Metrics | Lauren Trees, Cindy Hubert | Knowledge Management | June 2022 |
Members only Webinars & Videos Presentation Slides |
The 6 Data Challenges Inhibiting Excellence and Agility in Finance | Dan French | Finance and Accounting | June 2022 |
Public Webinars & Videos Presentation Slides |
Building the Roadmap Together: Process Highlights from APQC's 2022 Conference | Holly Lyke-Ho-Gland, Jeffery Varney | Process and Performance Management | June 2022 |
Public Webinars & Videos Presentation Slides |
Digital Order Strategy: Hacks For Insulating Your Business Against Disruption | Nick Carpenter, Marisa Brown | Supply Chain Management | June 2022 |
Public Webinars & Videos Presentation Slides |
Building the Roadmap Together: KM Highlights from APQC’s Conference | Lauren Trees, Cindy Hubert | Knowledge Management | May 2022 |
Public Webinars & Videos Presentation Slides |
Supplier Spend Predictions and Forecasting: Best Practices | Bryan Baum, Marisa Brown | Supply Chain Management | May 2022 |
Members only Webinars & Videos Presentation Slides |
5 Ingredients for Sustainable Transformation | Michelle Hammersley | Finance and Accounting, Process and Performance Management | May 2022 |
Members only Webinars & Videos Presentation Slides |
What It Takes to Shape Organizational Culture | Elissa Tucker, Nathanael Vlachos | Human Capital Management | May 2022 |
Public Webinars & Videos Presentation Slides |
Tipping Points for KM at the Asian Development Bank | Susann Roth, MD, MPH, PHD | Knowledge Management | April 2022 |
Members only Webinars & Videos Presentation Slides |
Order-to-Cash: Performance Drivers for Success | Kathy Colucci, Marisa Brown | Supply Chain Management | April 2022 |
Public Webinars & Videos Presentation Slides |
Optimizing Working Capital through a Digital Shared Services Center | Ryan Berza | Finance and Accounting | April 2022 |
Public Webinars & Videos Presentation Slides |
HR Shared Services: Key Trends and Performance Drivers | Karen Hilton, Courtney Jackson | Human Capital Management | April 2022 |
Members only Webinars & Videos Presentation Slides |
A Conversation About Knowledge Management and Organizational Culture | Antonio Moneo Lain, Lauren Trees, Leland Holmquest, Dana Tessier | Knowledge Management | March 2022 |
Members only Webinars & Videos Presentation Slides |
Embedding ESG Principles into Your Process Architecture | Deep Parekh, PhD | Process and Performance Management | March 2022 |
Members only Webinars & Videos Presentation Slides |
Human Capital Management: What We've Learned and Where We're Going | Elissa Tucker | Human Capital Management | February 2022 |
Public Webinars & Videos Presentation Slides |
Knowledge Hubs: Key to a Successful Digital Customer and Employee Experience | Sam Hahn | Knowledge Management | February 2022 |
Public Webinars & Videos Presentation Slides |
2022 Supply Chain Priorities and Challenges | Marisa Brown | Supply Chain Management | February 2022 |
Public Webinars & Videos Presentation Slides |
Prioritize Improvement with the BEST Quick Scan Tool | Grace Duffy, Holly Lyke-Ho-Gland | Process and Performance Management | February 2022 |
Members only Webinars & Videos Presentation Slides |
What to Expect in 2022 | Holly Lyke-Ho-Gland | Process and Performance Management | February 2022 |
Public Webinars & Videos Presentation Slides |
The Steps KM Forgets When Managing Change | Cindy Hubert, Lauren Trees | Knowledge Management | January 2022 |
Public Webinars & Videos Presentation Slides |
Improving Demand and Supply Through Integrated Business Planning | Mansour Alhawas | Supply Chain Management | January 2022 |
Members only Webinars & Videos Presentation Slides |
Where Will Finance Focus in 2022? | Perry Wiggins, Todd Unikel | Finance and Accounting | January 2022 |
Public Webinars & Videos Presentation Slides |
Process and Performance Management for Diversity and Equity | Melinda Munro, Sarah Mushtaq | Process and Performance Management | January 2022 |
Members only Webinars & Videos Presentation Slides |