On-Demand Webinars

APQC hosts monthly webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For other calls, we invite external thought leaders and practitioners to present their ideas and insights. This list includes the webinar recordings and presentation slides from APQC webinars.  If you have any questions about the webinars please contact [email protected].

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If you are interested in learning more about APQC membership and getting an inside look at our tools, take a moment to watch our on-demand demo. 

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Archived Webinars

2024

Event Name Presenters Topics Date Resources
Supporting Your Path to Better Decision-Making, Optimization, and Innovation Process and Performance Management June 2024 Public
Webinars & Videos: Supporting Your Path to Better Decision-Making, Optimization, and Innovation
Presentation Slides: Supporting Your Path to Better Decision-Making, Optimization, and Innovation
Knowledge Revolution with Generative AI: Megatrends and Success Stories Knowledge Management June 2024 Public
Webinars & Videos: Knowledge Revolution with Generative AI: Megatrends and Success Stories Webinar
Presentation Slides: Knowledge Revolution with Generative AI: Megatrends and Success Stories Presentation Slides
Highlights from APQC's 2024 Conference: Connect. Change. Grow Jeffery Varney, Lynda Braksiek, Madison Lundquist Knowledge Management, Process and Performance Management May 2024 Public
Webinars & Videos: Highlights from APQC's 2024 Conference: Connect. Change. Grow Webinar
Presentation Slides: Highlights from APQC's 2024 Conference: Connect. Change. Grow Webinar Slides
Trends in Learning & Development: Measuring L&D Effectiveness and Impact Elissa Tucker Human Capital Management May 2024 Public
Webinars & Videos: Trends in Learning & Development: Measuring L&D Effectiveness and Impact
Presentation Slides: Trends in Learning & Development: Measuring L&D Effectiveness and Impact
Introduction to HR Measures: HR Function Measures Elissa Tucker Human Capital Management April 2024 Members only
Webinars & Videos: Introduction to HR Function Measures
Presentation Slides: Introduction to HR Function Measures
Sustainability in Supply Chains: Navigating the ESG Landscape Supply Chain Management April 2024 Public
Webinars & Videos: Sustainability in Supply Chains: Navigating the ESG Landscape
Presentation Slides: Sustainability in Supply Chains: Navigating the ESG Landscape
Digital and Its Role in Process Madison Lundquist Process and Performance Management April 2024 Public
Webinars & Videos: Digital and Its Role in Process Webinar
Presentation Slides: Digital and Its Role in Process Webinar
Content Management in the Era of AI Lynda Braksiek, Darcy Lemons, Brittnee Dixon Knowledge Management April 2024 Public
Webinars & Videos: Content Management in the Era of AI Webinar
Presentation Slides: Content Management in the Era of AI Presentation Slides
Trends in Learning & Development: Programs, Practices, and Tech Adoption Elissa Tucker Human Capital Management April 2024 Public
Webinars & Videos: Trends in Learning & Development: Practices, Programs, and Technology
Presentation Slides: Trends in Learning & Development: Practices, Programs, and Technology
Beyond Kaizen: Olympus' Inspiring Case Study on Driving Operational Excellence Process and Performance Management March 2024 Public
Webinars & Videos: Beyond Kaizen: Olympus' Inspiring Case Study on Driving Operational Excellence
Presentation Slides: Beyond Kaizen: Olympus' Inspiring Case Study on Driving Operational Excellence
Mastering Change: KM Member Insights From a Seasoned Expert Knowledge Management March 2024 Public
Webinars & Videos: Mastering Change: KM Member Insights From a Seasoned Expert Webinar
Presentation Slides: Mastering Change: KM Member Insights From a Seasoned Expert Presentation Slides
Financial Management Priorities and Challenges Kelley Pruetz Finance and Accounting March 2024 Public
Webinars & Videos: Financial Management Priorities and Challenges
Presentation Slides: Financial Management Priorities and Challenges Presentation Slides
2024 Supply Chain Priorities, Challenges, and Trends Marisa Brown Supply Chain Management February 2024 Public
Webinars & Videos: 2024 Supply Chain Priorities, Challenges, and Trends
Presentation Slides: 2024 Supply Chain Priorities, Challenges, and Trends
What to Expect in Process and Performance Management in 2024? Madison Lundquist Process and Performance Management February 2024 Public
Presentation Slides: What to Expect in Process and Performance Management in 2024
Webinars & Videos: What to Expect in Process and Performance Management in 2024
Trends in Learning & Development: Learning Needs, Staffing, and Spending Elissa Tucker Human Capital Management February 2024 Public
Presentation Slides: Trends in Learning & Development: Learning Needs, Staffing, and Spending
Webinars & Videos: Trends in Learning & Development: Learning Needs, Staffing, and Spending
2024 Pulse Check: Top KM Priorities and Predictions Lynda Braksiek, Brittnee Dixon, Cindy Hubert Knowledge Management February 2024 Public
Presentation Slides: 2024 Pulse Check: Top KM Priorities and Predictions Webinar Presentation Slides
Webinars & Videos: 2024 Pulse Check: Top KM Priorities and Predictions Webinar
What Are End-to-End Processes and How Do Organizations Use Them? Madison Lundquist Process and Performance Management January 2024 Members only
Webinars & Videos: What are End-To-End Processes and How Do Organizations Use Them?
Presentation Slides: What are End-To-End Processes and How Do Organizations Use Them?

2023

Event Name Presenters Topics Date Resources
The Latest Trends and Performance Levers for HR Shared Services Organizations Human Resources, Human Capital Management December 2023 Public
Presentation Slides: The Latest Trends and Performance Levers for HR Shared Services Organizations
Webinars & Videos: The Latest Trends and Performance Levers for HR Shared Services Organizations
The Role Technology Plays in KM: Adapting to Disruptions and Transforming Culture Lynda Braksiek, Cindy Hubert, Brittnee Dixon Knowledge Management December 2023 Public
Webinars & Videos: The Role of Technology in KM: Adapting to Disruptions and Transforming Culture
Presentation Slides: The Role of Technology in KM: Adapting to Disruptions and Transforming Culture
Who Are the People of Process? Madison Lundquist Process and Performance Management December 2023 Members only
Webinars & Videos: Who Are the People of Process?
Presentation Slides: Who Are the People of Process?
Reflect, Connect, and Envision: APQC's Annual Conference "Check-up" Cindy Hubert, Lynda Braksiek, Madison Lundquist Knowledge Management November 2023 Public
Presentation Slides: Reflect, Connect and Envision: APQC’s Annual Conference Check-up
Webinars & Videos: Reflect, Connect and Envision: APQC’s Annual Conference Check-up
How Organizations Manage Change - Live Panel Session Madison Lundquist, Lynda Braksiek Knowledge Management, Process and Performance Management October 2023 Members only
Webinars & Videos: How Organizations Manage Change: Live Panel Session
Presentation Slides: How Organizations Manage Change: Live Panel Session
Using Audits and Benchmarking to Build Supply Chain Resilience Supply Chain Management October 2023 Public
Webinars & Videos: Using Audits and Benchmarking to Build Supply Chain Resilience
Presentation Slides: Using Audits and Benchmarking to Build Supply Chain Resilience
Member Storytime: Integrating KM and Process for Success Lynda Braksiek Knowledge Management October 2023 Members only
Presentation Slides: Member Storytime: Integrating KM and Process for Success Slides
Webinars & Videos: Member Storytime: Integrating KM and Process for Success
2023 Excellence in KM Showcase: Unveiling Insights from High-achieving KM Programs Lynda Braksiek Knowledge Management September 2023 Public
Webinars & Videos: 2023 Excellence in KM Showcase: Unveiling Insights from High-achieving KM Programs
Presentation Slides: 2023 Excellence in KM Showcase: Unveiling Insights from High-achieving KM Programs
Unlocking Automation Excellence: Workato's Journey with APQC's PCF®️ as the Ultimate Foundation Process and Performance Management September 2023 Public
Webinars & Videos: Unlocking Automation Excellence: Workato's Journey with APQC's PCF®️ as the Ultimate Foundation
Presentation Slides: Unlocking Automation Excellence: Workato's Journey with APQC's PCF®️ as the Ultimate Foundation
How to Leverage Process Frameworks Madison Lundquist Process and Performance Management, Process, Process Design, Process Framework, Process Improvement August 2023 Public
Webinars & Videos: How to Leverage Process Frameworks
Presentation Slides: How to Leverage Process Frameworks
Back to School Edition: KM Essentials Never Go Out Of Style! Lynda Braksiek, Brittnee Dixon, Darcy Lemons, Cindy Hubert Knowledge Management August 2023 Public
Webinars & Videos: Back to School Edition: KM Essentials Never Go Out of Style!
Presentation Slides: Back to School Edition: KM Essentials Never Go Out of Style!
Supply Chain Benchmarking: What, Why and How Marisa Brown Supply Chain Management July 2023 Public
Webinars & Videos: Supply Chain Benchmarking: What, Why, and How
Presentation Slides: Supply Chain Benchmarking: What, Why, and How
How to Leverage APQC's KM Maturity Assessment Lynda Braksiek, Darcy Lemons Knowledge Management July 2023 Public
Webinars & Videos: How to Leverage APQC's KM Maturity Assessment
Presentation Slides: How to Leverage APQC's KM Maturity Assessment
People, Process, Purpose. Cornerstones of Sustainability Madison Lundquist Process and Performance Management July 2023 Public
Presentation Slides: People, Process, Purpose: Cornerstones of Sustainability
Webinars & Videos: People, Process, Purpose: Cornerstones of Sustainability
Order Management Landscape Challenges Process and Performance Management, Supply Chain Management June 2023 Public
Webinars & Videos: Order Management Landscape Challenges
Presentation Slides: Order Management Landscape Challenges
Managing Process Knowledge Jeffery Varney, Cindy Hubert, Lynda Braksiek Knowledge Management June 2023 Members only
Webinars & Videos: Managing Process Knowledge
Presentation Slides: Managing Process Knowledge
The Art of Managing Processes within Management Systems Process and Performance Management May 2023 Public
Webinars & Videos: The Art of Managing Processes Within Management Systems
Presentation Slides: The Art of Managing Processes within Management Systems
2023 Pulse Check: Top KM Priorities and Predictions Cindy Hubert, Lynda Braksiek Knowledge Management May 2023 Public
Webinars & Videos: 2023 Pulse Check: Top KM Priorities & Predictions
Presentation Slides: 2023 Pulse Check: Top KM Priorities & Predictions
Knowledge Hub and Training: The Power Duo to Turbocharge Employee Performance Knowledge Management April 2023 Public
Webinars & Videos: Knowledge Hub and Training: The Power Duo to Turbocharge Employee Performance
Presentation Slides: Knowledge Hub and Training: The Power Duo to Turbocharge Employee Performance
Process Management Roles All Organizations Should Have Dewey Dorsett, Matt Zacher, Madison Lundquist Process and Performance Management March 2023 Members only
Webinars & Videos: Process Management Roles All Organizations Should Have
Presentation Slides: Process Management Roles All Organizations Should Have
2023 Supply Chain Priorities, Challenges, and Trends Marisa Brown Supply Chain Management March 2023 Public
Webinars & Videos: 2023 Supply Chain Priorities, Challenges, and Trends
Presentation Slides: 2023 Supply Chain Priorities, Challenges, and Trends
Setting the Foundation to Deliver on DEI Commitments Elissa Tucker Human Capital Management March 2023 Members only
Presentation Slides: Setting the Foundation to Deliver on DEI Commitments
Maximizing the Power of Enterprise Search: Strategies and Best Practices Knowledge Management March 2023 Public
Presentation Slides: Maximizing the Power of Enterprise Search: Strategies and Best Practices
Webinars & Videos: Maximizing the Power of Enterprise Search: Strategies and Best Practices
How Knowledge Management Helped Change NASA’s Culture Knowledge Management February 2023 Public
Webinars & Videos: How Knowledge Management Helped Change NASA’s Culture
Presentation Slides: How Knowledge Management Helped Change NASA’s Culture
What to Expect in Process and Performance Management in 2023? Jeffery Varney Process and Performance Management February 2023 Public
Webinars & Videos: What to Expect in Process and Performance Management in 2023
Presentation Slides: What to Expect in Process and Performance Management in 2023
If Disruption Is the New Normal, Operational Resilience Is the New Necessity Ben Aylor, Jeremy Kay, Marisa Brown Supply Chain Management February 2023 Public
Webinars & Videos: Operational Resilience: The New Necessity
Presentation Slides: Operational Resilience: The New Necessity
Content Management: Lessons from the Front Darcy Lemons, Cindy Hubert Knowledge Management January 2023 Public
Webinars & Videos: Content Management: Lessons from the Front
Presentation Slides: Content Management: Lessons from the Front

2022

Event Name Presenters Topics Date Resources
Make Change Management Better Holly Lyke-Ho-Gland, Lauren Trees, Marisa Brown Process and Performance Management December 2022 Public
Presentation Slides: Making Change Management Better
Webinars & Videos: Making Change Management Better
Shipping Hope and Help - Logistics for the Good Kathy Fulton, Enrique Alvarez Supply Chain Management December 2022 Public
Webinars & Videos: Shipping Hope and Help - Logistics for the Good
Presentation Slides: Shipping Hope and Help - Logistics for the Good
Bring Innovation to the Cost Side of the Business Steve Wunker, Marisa Brown Supply Chain Management November 2022 Public
Webinars & Videos: Costovation: Bring Innovation to the Cost Side of the Business​
Presentation Slides: Costovation: Bring Innovation to the Cost Side of the Business​
Driving Value Realization Through Post-Acquisition Integration Holly Lyke-Ho-Gland Process and Performance Management November 2022 Members only
Webinars & Videos: Driving Value Realization Through Post-Acquisition Integration
Presentation Slides: Driving Value Realization Through Post-Acquisition Integration
Enabling Top Performance Through Finance Shared Services Trey Robinson, Brad DeMent Finance and Accounting November 2022 Public
Presentation Slides: Enabling Top Performance Through Finance Shared Services
Webinars & Videos: Enabling Top Performance Through Finance Shared Services
Untapping KM's Business Potential Lauren Trees Knowledge Management November 2022 Public
Presentation Slides: Untapping KM's Business Potential
Webinars & Videos: Untapping KM's Business Potential