On-Demand Webinars

APQC hosts monthly webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For other calls, we invite external thought leaders and practitioners to present their ideas and insights. This list includes the webinar recordings and presentation slides from APQC webinars.  If you have any questions about the webinars please contact webinars@apqc.org.

2021

Global Supply Chain Realignment Neeraj Bansal, Naveen Aggarwal, Himanshu Tewari Supply Chain Management, Procurement, Supply Chain Planning July 2021 Public
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Travel and Entertainment: The How, The Why, the ROI Rachele Collins, Ph.D., Ernie Humphrey Finance and Accounting, Travel and Entertainment July 2021 Public
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Presentation Slides
Tying Knowledge to Action: Strategies for a Modern Digital Workplace  Alana Cento Knowledge Management, Process and Performance Management July 2021 Public
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Remoteability: The Essential Post-Pandemic HR Metric Timothy Peffers Working Capital Management, Compensation and benefits, Wellness Programs, Work Life Balance, HCM Strategy, Rewards, Recognition, and Retention July 2021 Public
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Practices That Drive Organizational Agility Holly Lyke-Ho-Gland Process and Performance Management June 2021 Members only
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How KM Supports Innovation Kim Glover, Suzan Pickels, Soha Farouk Radwan, Robin Ray-Howett, Lauren Trees Innovation, Knowledge Management June 2021 Members only
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What is The State of Corporate Treasury? Treasury Strategies’ Survey Highlights Jeff Diorio, Paul LaRock Finance and Accounting June 2021 Public
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Practical Solutions to Real HR Shared Services Dilemmas: Getting from Good to Great Courtney Jackson, Patricia Ferris, Jonathan Luk Human Capital Management, HR Service Centers, Shared Services June 2021 Public
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A Closer Look: The IRS Enterprise Risk Assessment Process Thomas Brandt Finance and Accounting, Regulatory Compliance, Risk Management May 2021 Members only
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Transforming a Global HR Function Maryjo Charbonnier Human Capital Management May 2021 Public
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APQC Talks Sustainability Carla O'Dell, Holly Lyke-Ho-Gland, Marisa Brown, Mercy Harper Supply Chain Management May 2021 Public
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Tools and Techniques for 2021 KM Success Lauren Trees, Allison Wilkins, Ammar Alomair, Benjamaporn Boonsiriya, Lisa Weber, Shannon Steffes, Soha Farouk Radwan Knowledge Management May 2021 Public
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Learn-Do-Share to Propel Process Maturity Wes Ralph Process and Performance Management May 2021 Members only
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Don’t Throw Out Your Culture with the Process Jim Johnson Change Management, Process and Performance Management April 2021 Public
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Lessons Learned in Business Continuity and Resilience Michele Turner Finance and Accounting April 2021 Public
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Assessment: A Tool for KM Survival Cindy Hubert, Darcy Lemons, Lauren Trees Knowledge Management, Maturity Assessment April 2021 Public
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Optimizing the Recruiting Process and Candidate Experience at Mercy Hospital Systems Paul Kinsey Human Capital Management, Recruiting and Staffing April 2021 Public
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After Disruption, How Does Innovation Change? Steve Wunker, Charlotte Desprat Innovation April 2021 Public
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How Lincoln Financial Grew Employee Engagement in a Pandemic Kate Feather Employee Communication & Engagement March 2021 Public
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Leveraging Supplier Relationships to Drive Resilience Marisa Brown, Bonnie Keith, Kate Vitasek Supplier Relationship Management March 2021 Public
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Make Your KM Strategy a Reality Lauren Trees, Darcy Lemons KM Strategy March 2021 Public
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Evolving Practices in Enterprise Risk Management Rachele Collins, Ph.D., Paul Walker, Ph.D. Finance and Accounting, Risk Management March 2021 Public
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Expanding the Value of Process Management: Seven Tenets Holly Lyke-Ho-Gland, Jonathan Kraft Process and Performance Management, Process Management March 2021 Members only
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2021 Supply Chain Priorities and Challenges Marisa Brown Supply Chain Management February 2021 Public
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Business Process Management Organization: Models for Success Stacey Vokrot-Mello, Leslie Nelson Process and Performance Management February 2021 Members only
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Knowledge Transfer at Arup Elena Costello Knowledge Management February 2021 Members only
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Planning, Budgeting, and Forecasting: Best Practices for Rising Above Uncertainty Philip Peck, Rachele Collins, Ph.D. Planning, budgeting, and forecasting February 2021 Members only
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The Current State of Strategic Workforce Planning Elissa Tucker Human Capital Management, Workforce Planning February 2021 Members only
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2021: What's Ahead for PPM? Holly Lyke-Ho-Gland Process and Performance Management January 2021 Public
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What's Driving the 2021 Finance Agenda? Rachele Collins, Ph.D., Perry Wiggins Finance and Accounting, Financial Analytics, Planning, budgeting, and forecasting January 2021 Public
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Take Virtual Collaboration to the Next Level Lauren Trees, Elissa Tucker Human Capital Management, Knowledge Management, Collaboration Platforms and Approaches January 2021 Public
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2020

Practices that Drive BPM Program Success Holly Lyke-Ho-Gland Process and Performance Management, Business Process Management (BPM) December 2020 Members only
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Reward and Recognize Knowledge-Sharing Behaviors Lauren Trees Knowledge Management December 2020 Public
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2020 CFO Trends Report-Out Ronald Gothelf Finance November 2020 Public
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Emerging Practices for Provisioning Knowledge Directly within Technical Workflows and Environments Holly Lyke-Ho-Gland, Craig Brown, Jeff Moffa, Jeff Mayhugh Knowledge Management, Process and Performance Management November 2020 Public
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Why Knowledge-Centric Organizations Need Enterprise Search to Thrive Alana Hagarty, Kerry Barnhart Knowledge Management November 2020 Public
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Attention Firm Leaders: Your Successors Are Thinking of Leaving. Do You Know Why? Jane Walton Human Capital Management October 2020 Public
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An Interactive Conversation with 2020 Excellence in KM Recipients Cindy Hubert, Darcy Lemons, Lauren Trees Knowledge Management October 2020 Members only
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Order-to-Cash: Driving an Optimized End-to-End Process Marisa Brown, Daniel Reeve Order to Cash October 2020 Public
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Drivers of Treasury Success in the Next Normal Rachele Collins, Ph.D., Ernie Humphrey Finance and Accounting September 2020 Public
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Deloitte 2020 Human Capital Trends: The Social Enterprise at Work Kraig Eaton Human Capital Management September 2020 Public
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Tools for Re-Engineering Your Processes Holly Lyke-Ho-Gland, Jonathan Kraft Benchmarking, Process and Performance Management September 2020 Members only
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Understanding Procurement Benchmarks and Best Practices Marisa Brown Supply Chain Management, Procurement September 2020 Members only
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Opportunities and Impact for Knowledge-Sharing Amid COVID-19 Ido Namir, Amy Edwards Knowledge Management September 2020 Public
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Going (and Staying) Digital: Making Digital Transformation a Reality Marisa Brown, Holly Lyke-Ho-Gland Supply Chain Management August 2020 Public
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Speed to Insight at the Speed of Thought Brian Kalish Finance August 2020 Public
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Using AI to Identify Skill Gaps and Surface Hidden Expertise Eric Storm Human Resources, Human Capital Management, Knowledge Management August 2020 Public
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Management Systems, Principles, and Process Frameworks Holly Lyke-Ho-Gland, Colin Christmas Process and Performance Management, Business Process Management (BPM), Process Framework, Process Management August 2020 Public
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Combining Lean Six Sigma with Agile Development and Change Management to Drive Sustainable Change Holly Lyke-Ho-Gland, Alexandra Hotaran Change Management, Process and Performance Management, Lean July 2020 Members only
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The 5S to Build an Agile Workplace Holly Lyke-Ho-Gland, Luciana Paulise Change Management, Process and Performance Management July 2020 Public
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