On-Demand Webinars

APQC hosts monthly webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For other calls, we invite external thought leaders and practitioners to present their ideas and insights. This list includes the webinar recordings and presentation slides from APQC webinars.  If you have any questions about the webinars please contact webinars@apqc.org.

2019

How Robotic Process Automation Can Transform and Accelerate Shared Services Anshu Gupta Human Capital Management October 2019 Public
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Skill Sets for Success: Developing Procurement Leadership and Talent for the Future Marisa Brown Procurement September 2019 Members only
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Developing a Growth Mindset for Finance Talent Development: Lessons From the Field Amy P. Youngblood Finance September 2019 Members only
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Content and Collaboration in the Cloud Carla O'Dell, Lauren Trees Knowledge Management September 2019 Members only
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How Walmart Built a Data-Driven Diversity and Inclusion Strategy Donald Fan Human Capital Management September 2019 Public
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Value Chains, Policy Busting, and Concept Models - Key Engineering Techniques for Escaping Silos Ron Ross Process and Performance Management September 2019 Public
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Planning Your Digital Transformation Journey Kevin DePree Process and Performance Management August 2019 Public
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Smarter Content Delivery for the Digital Workplace Simon Trussler Knowledge Management August 2019 Members only
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Developing Meaningful Assessment and Reporting Processes Peter Roberts, Belinda Klose, Sue Moir, Jane Eddy, Kerri Batch Education K16 August 2019 Public
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Re-Imagining Talent Management at GE Digital : Exploring the Art of the Possible Megan Bickle Human Capital Management August 2019 Public
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Transformational Performance Management--Overview, Case Study and Practitioner Example Allen Berryman, Brian Higgins Finance and Accounting July 2019 Public
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Tips to Motivate Knowledge Sharing and Reuse Lauren Trees Knowledge Management July 2019 Public
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Impact-Based Hiring: How BASF Transformed It’s Hiring Approach to Uncover High Performers in a Tightened Labor Market Heidi Gerhard Human Capital Management July 2019 Members only
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Finance Transformation and Automation at BDP International Todd Dooley Finance and Accounting June 2019 Members only
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When KM Met Adult Learning: A Love Story Shannon Steffes, Amelia Pond, Stevie Carnation Knowledge Management June 2019 Members only
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Next-Level FP&A: Survey, Overview and How HOLT CAT Mastered Beyond Budgeting Rachele Collins, Paul Hensley Finance and Accounting May 2019 Members only
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Supply Management and Ethical Decision Making Xenophon Koufteros Supply Chain Management May 2019 Public
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How McGraw-Hill Is Transforming Talent Acquisition Melissa Thompson Human Capital Management May 2019 Members only
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Batteries Not Included: The Missing Ingredient to Power New Ideas in the Finance Function Rick Maurer Finance and Accounting April 2019 Public
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Infosys’ Digital Ecosystem for Knowledge Reuse Naresh Choudhary Knowledge Management April 2019 Members only
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How Data & Process Simulation Can Achieve Operational Excellence Luis Lopez, Erez Iancu Ben Haim Process and Performance Management April 2019 Public
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Transforming the Employee Experience at IBM: Personalization, Access, Convenience Benoit Hardy-Vallee Human Capital Management April 2019 Public
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Driving Collaboration and Value Through End-To-End Processes Holly Lyke-Ho-Gland Process and Performance Management, Business Process Management (BPM) March 2019 Members only
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2019 Supply Chain Management and Priorities Marisa Brown, Ryan Sullivan Supply Chain Management March 2019 Members only
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Communications Matter: How to Talk to Employees About KM Lauren Trees Knowledge Management March 2019 Public
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The Evolution of the Finance Talent Development Programs at Verizon Dawn Sieh, PhD Finance and Accounting March 2019 Members only
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Supply Chain Risk: Planning for the Future David Dezso, Alastair Donald Supply Chain Management February 2019 Public
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What's Driving the Finance Agenda 2019? Rachele Collins, Steve Player Finance and Accounting February 2019 Members only
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More Than Buzzwords: Chatbots & AI for Everyday KM Wins Matt Wade Knowledge Management February 2019 Members only
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Finance Shared Services Benchmarks and Trends Brad DeMent, Trey Robinson Finance and Accounting January 2019 Public
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KM in 2019: The Direction of the Discipline Cindy Hubert, Lauren Trees Knowledge Management January 2019 Members only
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Sharing Knowledge Across the Supply Chain Marisa Brown, Lauren Trees Supply Chain Management January 2019 Public
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2018

Foundational Elements of Process Management Holly Lyke-Ho-Gland Process and Performance Management, Process Measures December 2018 Members only
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The Future of Rewards at Unilever Stuart Smith Human Capital Management December 2018 Members only
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The People Side of Maturity Cindy Hubert, Lauren Trees Knowledge Management December 2018 Public
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Do We Need to Change How We Change? Holly Lyke-Ho-Gland Change Management, Process and Performance Management November 2018 Members only
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Developing Finance Talent for the Future Charles Solomon Human Capital Management November 2018 Members only
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Experiments in Tacit Knowledge Transfer James Martin Knowledge Management November 2018 Public
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Boone County School District's Resource Optimization Education K16 November 2018 Public
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The Chicken or the Egg? Change Management, A Requirement for Business Improvement Success Evelyn Brisibe Change Management, Process and Performance Management October 2018 Members only
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Making KM Agile at Bupa Health Insurance Sharon Hayward Knowledge Management October 2018 Public
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How Ericsson Manages Changing Skill Sets and Competencies in Shared Services Human Capital Management October 2018 Public
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Improving the Flow of Organizational Knowledge Lauren Trees Knowledge Management September 2018 Public
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A Journey Toward Excellence Education K16 September 2018 Public
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The Inefficiency of Excel Spreadsheets - Simple Solutions for Managing Multiple Sources of Data Kevin DePree Process and Performance Management August 2018 Public
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KM in the Era of Digital and Smart Technologies Carla O'Dell, Lauren Trees Knowledge Management August 2018 Public
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Ericsson's HR Global Operations Journey Claudia Petrocchi Human Capital Management August 2018 Public
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Manufacturing Engagement: How to Keep Your Top Talent Lisa Ryan Human Capital Management July 2018 Public
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Customer-Centric Methodologies for Process Management Holly Lyke-Ho-Gland Process and Performance Management July 2018 Members only
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Getting More Value Out of Content with Auto-Classification Simon Trussler Knowledge Management July 2018 Public
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