The Hidden Power of Unstructured Data (Recording)

In this webinar, Lynda Braksiek, Principal KM Research Lead at APQC welcomed data and AI thought leader Thomas H. Davenport.

As organizations race to adopt generative AI, many overlook a crucial foundation: the quality of their unstructured data—emails, documents, recordings, and more. Davenport’s research underscores that without high-quality proprietary content, even the most advanced AI tools, including Retrieval-Augmented Generation (RAG), can fall short of delivering real value.

In this session, participants learned:

1. A deep understanding of why unstructured data quality is critical for AI success
2. Practical strategies to enhance data quality and governance
3. Insights on how to instill a culture of data stewardship
4. Actionable steps to ensure your AI investments deliver real business value

Related Resources:

The Hidden Power of Unstructured Data (Slides)