APQC Events

Roundtable: Strategic Planning and Organizational Agility at Jul 30, 2025, 03:00 PM UTC

Join this interactive roundtable to discover how leading organizations are aligning structured strategy with real-time agility to thrive in today’s fast-changing world.

Winning the Invisible Buyer: How Thought Leadership Shapes Hidden Influence in B2B Sales at Aug 12, 2025, 03:00 PM UTC

Join Anthony Marshall and Joe Kingsbury to explore how high-quality thought leadership can unlock hidden influence within B2B buying groups and close deals by engaging silent stakeholders.

Unlock the Power of Communities of Practice: Research Insights and Expert Perspectives at Aug 13, 2025, 04:00 PM UTC

Join APQC's Principal Research Lead Lynda Braksiek as she unveils insights from recent research on communities and networks.

Lighting Up Insights: The Power of Heat Maps in Process Data Visualization at Aug 21, 2025, 06:00 PM UTC

Join us as Olga Zhuravel, from Snowflake, a cloud-based data storage company, introduces a process framework designed to bring clarity to building a continuous improvement roadmap.

Prioritizing and Implementing Process Improvement at Aug 26, 2025, 02:00 PM UTC

During this course, participants will learn how to identify, assess, and select process improvements, pick the right improvement approach and manage the change process, and integrate and align different improvement initiatives across the organization.

Embedding Knowledge in the Flow of Work at Aug 27, 2025, 02:00 PM UTC

This course will focus on how to use principles of process design and analysis for helping knowledge flow across the enterprise. A knowledge management governance focused on processes and roles will be introduced and used to support the interactive exercises.

Process Design Essentials at Aug 27, 2025, 02:00 PM UTC

This course will focus on developing process definitions and modeling skills. Participants in this course will learn how to demonstrate understanding of how to scope a process, conduct the essential analysis to design a process for purpose and fit, and document a process to meet the differing needs of the varied stakeholders of the process.

HR Trends: Spending, Structure, and Staffing at Aug 27, 2025, 04:00 PM UTC

Designing and Sustaining Communities of Practice at Aug 28, 2025, 02:00 PM UTC

This course will focus on the critical elements of community of practice (CoP) design and tips and techniques to help you plan your organization’s CoP strategy. Participants will engage in conversations and activities that address CoP strategy and structure, alignment with stakeholder needs, CoP roles, support, and engagement, and key activities for designing and sustaining CoPs.

APQC Certified Knowledge Transfer Specialist Course at Sep 09, 2025, 01:00 PM UTC

APQC’s three-day, virtual knowledge transfer specialist course provides a deep learning experience in how to transfer knowledge. Participants will work through actual scenarios to identify, design, implement, and sustain knowledge transfer. Participants will also learn effective change management and communication strategies and walk away with skills that can be applied at the department level or in an enterprise-wide setting.