APQC Events

APQC Certified Knowledge Manager Course

APQC’s 3-day immersive Knowledge Manager Certification Course helps participants harness the power of knowledge to drive efficiency and improve performance. Participants will gain practical insights and learn best practices, methods, and approaches to enable knowledge capture, transfer, and reuse in their organization. Participants will acquire the necessary skills to develop customized approaches to meet specific objectives.

APQC Certified Process Manager Course

APQC’s 3-day immersive certification course is the foundation you need to empower and transform your organization with the essential tools to design, improve, and evolve the performance of your processes. You will walk away from this course as an APQC Certified Process Manager with the skills in hand to drive sustainable change and improvement right away.

Best Practices in Process Frameworks 2025

Join us to learn about findings from a recent survey and the best practices for process frameworks in 2025.

Navigating AI's Impact on Knowledge Management

Explore best practices and challenges related to AI's influence on KM in this member-only roundtable.

APQC Certified Framework Professional Course

APQC’s 3-day, virtual framework professional certification course will explore the significance of frameworks for driving business value. Participants will understand the power and benefits of using frameworks and gain practical insights, best practices, and approaches for applying frameworks and adapting them to fit an organization’s specific needs.

APQC Certified Knowledge Transfer Specialist Course

APQC’s three-day, virtual knowledge transfer specialist course provides a deep learning experience in how to transfer knowledge. Participants will work through actual scenarios to identify, design, implement, and sustain knowledge transfer. Participants will also learn effective change management and communication strategies and walk away with skills that can be applied at the department level or in an enterprise-wide setting.

Future-Ready KM: Unlock Essential Skills and Expertise

Join us to explore our latest research on the evolving roles of knowledge management professionals.

Building a Tailored Process Framework Using APQC, Six Sigma, and Knowledge-Driven Processes

Learn how to construct a tailored process framework using foundational principles from quality management, process improvement, and knowledge management—all the way through to automation.

Roundtable: Strategic Planning and Organizational Agility

Unlock the Power of Communities of Practice: Research Insights and Expert Perspectives

Join APQC's Principal Research Lead Lynda Braksiek as she unveils insights from recent research on communities and networks.