What’s Really Driving (and Draining) Organizational Productivity

Organizations continue to struggle with productivity—not because employees lack effort, but because of siloed teams, inefficient tools, unclear processes, and knowledge bottlenecks that consume time and energy.

In this webinar, APQC’s Lynda Braksiek and Madison Lundquist share insights from APQC’s global survey on organizational productivity, examining how productivity is defined, measured, and supported across organizations. The research highlights common productivity drains, gaps in measurement and support, and the role that knowledge management, process management, and AI play in improving day-to-day work.

Participants explored how leading organizations are working to reduce low-value work, improve access to information, standardize and streamline processes, and leverage AI to better support workers—while navigating cultural and leadership challenges that often slow progress.

Attendees left with data-driven insights and benchmarks to help identify productivity barriers, prioritize improvement efforts, and better align knowledge, process, and AI initiatives with meaningful business outcomes.

This is a copy of the presentation slides. Click here to view the webinar recording.