The Future of Knowledge Management: Evolving Roles, Skillsets & Expertise (Recording)
In this webinar led by APQC’s Principal Research Lead for Knowledge Management, Lynda Braksiek and Research Manager, Lauren Hays, participants explored the latest research on the evolving roles of knowledge management professionals. They learned how global, social, organizational, and digital transformations are impacting KM, its roles, and subject matter experts.
We discussed:
- The value of traditional KM skills and responsibilities, reporting structures and sponsorship
- Critical competencies and expertise for the future of KM roles and subject matter experts
- Impacts and challenges to KM leaders, practitioners and knowledge workers in an ever-changing landscape that includes varied work environments and AI-related capabilities
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