KM Essentials: Change Management

Last updated:
June 26, 2024
Authored By:
APQC

Change management can be described as the ability to proactively manage the “people side” of change and minimize resistance by using standard processes and approaches to help transition employees, teams, or an entire organization to a desired future state. 

This collection of "KM Essentials" outlines techniques and provides guidance and best practices for change management in knowledge management (KM). Suitable for new KM practitioners or those seeking a refresher on foundational concepts and approaches.