Bridging the Gap: Exploring Change Management Practices in KM: Role Level Comparison

Published On:
September 05, 2024
Authored By:
APQC
Members-Only Content:

In June 2024, APQC conducted a rapid poll survey to examine how change management plays a vital role in knowledge management (KM). Year after year, change management remains the top skill set for KM practitioners to develop. This report provides a role level comparison of the research findings, summarizing insights and evaluating current change practices and skills that organizations use to achieve sustained success and adapt to rapid changes effectively.
Key topics addressed include: 

  • KM's commitment to change management
  • Effective change methodologies and skill proficiencies 
  • Engaging with leadership, change champions, and employees for KM initiatives 
  • Measurements and opportunities to enhance business outcomes through successful change 

Related Resources:

Also found in KM Essentials: Change Management
Type:
Data and Measures
Topics:
Employee Communication & Engagement, Employee Communications, Knowledge Management, KM Change Management, KM Communication, Change Management, Culture

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