Change That Clicks: Change Management Practices Shaping Transformation

How are organizations using change management to support transformation? This survey provides a snapshot of current practices related to transformation maturity, workforce adoption, organizational culture, measurement, and change management ownership.

Based on responses from HR leaders across industries, the findings highlight how organizations are approaching enterprise transformation and where challenges remain, particularly in driving adoption of new technologies and ways of working.

Key Takeaways

• Transformation efforts are advancing across organizations, but workforce adoption of AI and automation continues to lag.
• Dedicated change management functions are common, though responsibility for change is often distributed across multiple business areas.
• Organizational culture and employee recognition are widely viewed as important contributors to transformation success.
• Organizations are more likely to measure change activities and project progress than actual behavior adoption.

Click the View Now button to access survey findings on the change management practices shaping enterprise transformation.