Change Management in Distribution/Transportation: Keeping Transformation Moving

Published On:
June 05, 2026
Authored By:
APQC
Members-Only Content:

Change management appears more formally established in distribution/transportation than in some other industry cuts, giving transformation efforts a clearer base for coordination. This survey looks at how organizations are supporting workforce adoption, HR involvement, culture, recognition, and change measurement.

The findings show how distribution/transportation HR leaders describe the people, process, and execution factors shaping transformation across their organizations.

Key Takeaways

  • Transformation activity is underway, while AI and automation adoption remains more cautious.
  • Dedicated change functions provide a more defined structure for managing change.
  • HR and business operations play central roles in supporting change management.
  • Stakeholder engagement, clear strategy, and communication stand out as important success factors.

Click the View Now button to access distribution/transportation survey findings on change management practices shaping transformation.