Change Management and Its Role in Knowledge Management

Published On:
May 08, 2024
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Effective change management involves helping employees understand how they're affected, providing resources for transitioning, and supporting them to sustain skills and behaviors. This ensures changes stick; without this support, change initiatives can lose momentum

This article summarizes a recent roundtable discussion facilitated by Lynda Braksiek, (Principal Research Lead for Knowledge Management at APQC) on the role of change management in KM. The conversation revolved around the significance of change management in KM and its importance for KM practitioners. Some of the topics include:

  • Change strategies and techniques,
  • how to establish an organizational culture that is ready for change, and
  • how to sustain and evolve change management.