Network Effects: Accelerate Adoption of New Tech Solutions With Designated ‘Champions’

Published On:
June 30, 2025
Authored By:
APQC
Members-Only Content:

Ongoing knowledge management (KM) efforts at APQC member company Novartis, a Swiss multinational pharmaceutical company, offer insight into the steps needed to build a global network of change agents in the AI era. This example illustrates one approach to recruiting and preparing distributed associates to assume responsibility for driving adoption of an enterprise-wide digital solution within their respective countries. 

Also found in Artificial Intelligence (AI) for Knowledge Management, KM Essentials: Change Management
Type:
Articles
Topics:
Knowledge Management, KM Change Management, KM Enabling Technology, KM Roles, Governance, and Leadership, KM Tools and Approaches, Change Management
Tags:
Artificial intelligence (AI)

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