Mastering Change: KM Member Insights From a Seasoned Expert Presentation Slides

Published On:
March 13, 2024
Authored By:
APQC
Public Content:
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Change management remains a crucial skill set and organizational capability that knowledge management (KM) teams must focus on. Providing insight into this topic, Lisa Cervantes, Defense Finance and Accounting Service (DFAS) shares her experiences and best practices for managing change effectively.

The webinar covers a number of topics, including early engagement of employees, leveraging capabilities such as appreciative inquiry and acceptance leadership, coalition building, and developing a hybrid change program that aligns with your organization's culture and business objectives.

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Also found in 2024 Knowledge Management Webinars, KM Essentials: Change Management
Type:
Presentation Slides
Topics:
Knowledge Management, KM Change Management, KM Communication, KM Strategy, Change Management

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