APQC Events
APQC webinars and conferences provide exclusive insights and information on the most relevant topics in productivity and quality improvement today. At these events, you’ll get benchmarks, best practices, and other valuable knowledge your company can use to face today’s challenges, and be ready for tomorrow’s competition.
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Whether you're a current APQC member or interested in membership, learn how to access APQC's research-based tools and resources to help you benchmark, assess, and confidently set the course for improvement.
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September 2023
APQC Certified Knowledge Manager Course
APQC’s 3-day immersive Knowledge Manager Certification Course helps participants harness the power of knowledge to drive efficiency and improve performance. Participants will gain practical insights and learn best practices, methods, and approaches to enable knowledge capture, transfer, and reuse in their organization. Participants will acquire the necessary skills to develop customized approaches to meet specific objectives.
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October 2023
Member Storytime: Integrating KM and Process for Success
Members OnlyBring your blankets and snacks! In this upcoming “special edition” webinar, APQC will feature Adeeb Barqawi from ProUnitas and Sean Floyd from Rocketship Public Schools to share their incredible stories about combining process focused work with knowledge management.
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Using Audits and Benchmarking to Build Supply Chain Resilience
To delve into this critical topic, LRQA and APQC will co-host a thought-provoking webinar to explore the intricacies of supply chain risk and the strategies organizations can employ to enhance resilience.
Alongside speakers from LRQA and APQC, panel members include representatives from BAE Systems and Tata Business Excellence Group who will share their own experiences.
How Organizations Manage Change - Live Panel Session
Members OnlyJoin our live panel session on October 24 at 11:00 a.m. CT to hear from the following leaders on how they drive change in their organization
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November 2023
Building a High-Powered KM Strategy
This course will walk participants through the first two phases of APQC’s Knowledge Management Program Framework: creating a call to action for KM and developing an associated KM strategy that is aligned to organizational goals and business imperatives.
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Prioritizing and Implementing Process Improvement
During this course, participants will learn how to identify, assess, and select process improvements, pick the right improvement approach and manage the change process, and integrate and align different improvement initiatives across the organization.
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Designing and Sustaining Communities of Practice
This course will focus on the critical elements of community of practice (CoP) design and tips and techniques to help you plan your organization’s CoP strategy. Participants will engage in conversations and activities that address CoP strategy and structure, alignment with stakeholder needs, CoP roles, support, and engagement, and key activities for designing and sustaining CoPs.
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Applying Process Frameworks
Participants will learn how to adopt or tailor process frameworks such as APQC’s Process Classification Framework (PCF)® for their organizations and apply process frameworks to improve process management, content management, and benchmarking.
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APQC Certified Knowledge Manager Course
APQC’s 3-day immersive Knowledge Manager Certification Course helps participants harness the power of knowledge to drive efficiency and improve performance. Participants will gain practical insights and learn best practices, methods, and approaches to enable knowledge capture, transfer, and reuse in their organization. Participants will acquire the necessary skills to develop customized approaches to meet specific objectives.
View Event Details & Register
December 2023
APQC Certified Process Manager Course
APQC’s 3-day immersive certification course is the foundation you need to empower and transform your organization with the essential tools to design, improve, and evolve the performance of your processes. You will walk away from this course as an APQC Certified Process Manager with the skills in hand to drive sustainable change and improvement right away.
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