APQC Events

Navigating Thought Leadership at McKinsey & Company

Engagement Strategies for Excellence in Knowledge Management

In this upcoming "showcase" webinar, APQC’s Principal Research Lead for Knowledge Management, Lynda Braksiek, will welcome Lisa Weber and Tiffany Lee from Mercer, a 2024 Excellence in KM recipient organization. They will share their insights and experiences as they relate to KM engagement strategies and capabilities.

Practices That Drive BPM Program Success

APQC Certified Knowledge Manager Course

APQC’s 3-day immersive Knowledge Manager Certification Course helps participants harness the power of knowledge to drive efficiency and improve performance. Participants will gain practical insights and learn best practices, methods, and approaches to enable knowledge capture, transfer, and reuse in their organization. Participants will acquire the necessary skills to develop customized approaches to meet specific objectives.

APQC Certified Process Manager Course

APQC’s 3-day immersive certification course is the foundation you need to empower and transform your organization with the essential tools to design, improve, and evolve the performance of your processes. You will walk away from this course as an APQC Certified Process Manager with the skills in hand to drive sustainable change and improvement right away.

Unlocking Insights: Survey Findings on the Current State of Accounts Receivable Processes

Explore the current state of accounts receivable (AR) in our upcoming webinar. Learn how businesses are managing AR processes today, along with the technologies they are leveraging.

Roundtable Discussion: How Important Are Communities of Practice To Your KM Program?

Join APQC for this highly interactive member-only roundtable where we will discuss why and how communities of practice add value to your KM program; proven practices for how to start, manage, and maintain a successful community program; and successes and challenges for KM teams and experts in maintaining engagement and support for community programs.

Three Steps to Innovation Capability

Steve Wunker, innovation consultant, will share a step-by-step approach to making giant leaps in innovation performance. He will give participants concrete moves that organizations can make to create a short-term impact and a long-term change.

Assessing Change Readiness: A Risk Mitigation Practice for Project Success

This webinar will share a framework to accurately assess readiness, identify levers, and understand barriers, solutions to common barriers or risks that impact readiness, and a pragmatic approaches to integrate these risk mitigation into your project plan and change management plan for success.

Introduction to HR Measures: Rewards and Retention Measures

Join APQC's Principal Research Lead in Human Capital Management, Elissa Tucker, for a four-part webinar series, Introduction to HR Measures.