APQC's Sponsored Research and Data Collection

This research will explore to what extent and in what ways organizations are using traditional versus more agile workforce planning methods. It will also explore the extent to which current workforce planning approaches are proving sufficient for responding to pandemic-driven business changes and whether organizations that are using agile approaches report being better able to respond.

This project includes an in-depth dive in benchmarks in supply chain management. It includes key benchmarks in various process groups, as well as tune-up diagnostics and guidance for improving performance on selected KPIs.

A number of trends are driving the need for D&I benchmarks. This research will pilot collecting a small set of D&I benchmarks in order to better meet current member needs as well as to assess the future feasibility of expanding research in this area. Potential to coordinate with OSB – although this may not be a priority area for them at this time.

APQC has been hearing about the need more insights into “sustainability” across the supply chain. This is a broad umbrella that includes environmental factors, social issues, and corporate governance (ESG) commitments and goals. We are seeking to synthesize the latest insights to gather fresh data on the current state of corporate practices.

APQC is looking to understand the impact of inferior knowledge and process management on individual employees and—by extension—business outcomes. The research will also assess the relative value of various interventions to better define and standardize work and connect employees to one another and the information they need to work effectively.

APQC’s HR transformation project will provide resources to help organizations ensure their HR functions are prepared to support digital business. It will provide guidance on how to assess business, manager, and employee needs; make decisions about HR technology; manage change within the HR function and the larger organization; and measure HR’s contribution to the realization of digital business strategies.

The project will look at how organizations formulate their content strategies, bring people together to oversee and execute those strategies, and steer the content lifecycle. Special attention will be paid to tools and processes to keep content fresh (balancing knowledge and legal retention requirements with the need to streamline content and eliminate outdated and duplicative items) and to optimize search and discovery across channels.