Design Thinking for Knowledge Management

Published On:
April 11, 2024
Authored By:
Members-Only Content:

Design thinking can assist knowledge management professionals in comprehending the requirements of their internal customers (i.e., end-users) and devising innovative solutions to fulfill their needs. 

In this article, you will learn how design thinking works, how it can benefit KM, the potential challenges KM teams may face in implementing design thinking, and how KM can help spread design thinking across the enterprise.