Design Thinking for Knowledge Management

Published On:
July 30, 2019
Authored By:
APQC
Member Only Content:
Download

Design thinking can help KM professionals truly understand the needs of their internal customers and develop tailor-fit solutions just for them. In this article, you will learn how design thinking works, how it can benefit KM, potential challenges KM teams may face in implementing design thinking, and how KM can help spread design thinking across the enterprise.