How KM Enables the NATO Mission: Keeping One Billion People Safe

Published On:
April 26, 2024
Authored By:
Members-Only Content:

The North Atlantic Treaty Organization (NATO) is an international political and military alliance of 32 nations. The NATO Communications and Information Agency (NCI Agency) acquires, deploys, and defends communication systems for NATO’s political decision makers and military commands. The NCI Agency is NATO's tech and communications hub, providing expertise in air and missile defense, cybersecurity, intelligence, and more

This case study covers the following topics:

  • Governing knowledge management effectively
  • Examples of KM initiatives that successfully facilitate knowledge sharing and change management
  • Implementing strategy with KM officers distributed across the country
  • Multifaceted KM success factors

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