Change Management Practices That Matter

Change management is a top skill for KM professionals, especially as organizations navigate digital transformation and AI adoption. This article summarizes insights from an APQC on demand webinar, highlighting the art and science of change management, the importance of understanding real organizational culture, and proven strategies for leading successful transitions.

Topics Include: 

• Defining change management and balancing art with science
• The role of culture, leadership, and intentional planning in change success
• Key phases and components of effective change management processes
• How to measure change management effectiveness and sustain momentum

Read the full article and discover actionable practices for leading change and building resilience in your organization.