The Source Code of Transformation: Change Management in the Software/Technology Industry

Published On:
June 05, 2026
Authored By:
APQC
Members-Only Content:

Software and technology organizations may be close to transformation activity, but workforce adoption is still the code to crack. This survey examines change management structure, HR capability, culture, recognition, stakeholder engagement, and measurement across the industry.

The findings show how HR leaders describe the support practices that help employees move from exposure to new technologies and ways of working toward readiness and engagement.

Key Takeaways

  • Transformation activity is distributed across several maturity stages.
  • Workforce adoption stands out as a key watch point.
  • Dedicated change functions are present, while people-side support varies.
  • Measurement helps inspect readiness, adoption conditions, and transformation progress.

Click the View Now button to access software/technology survey findings on change management practices shaping transformation.