Launching a Process Management Knowledge Hub

Published On:
May 14, 2025
Authored By:
APQC
Members-Only Content:

In this webinar, participants discovered how Gilead Sciences is revolutionizing its operations by creating a visual interface to seamlessly navigate processes, documentation, ownership, and training. This vision required the implementation of a Process Engineering capability and well-defined building blocks.

See how Gilead Sciences is transitioning from a document-centric organization to one that is process and customer-focused through rapid design and implementation of a BPM methodology, process and document simplification, process landscape, and more.  

Webinar Speakers | Carol Southwood, Director of Process Engineering and Documentation at Gilead Sciences, Inc.

This is the webinar recording. Click here to view the presentation slides.