Summaries from APQC’s 2026 Conference

Last updated:

June 25, 2026

Authored By:

APQC

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APQC held CONNECT 2026, its annual process and knowledge management conference in Houston from April 22-23, 2026. The conference had the theme of "Bridge, Streamline, Flow" to explore how people, processes, knowledge and technology can align to enable smarter, faster, and more resilient organizations. Key conference topics include:

Embedding Knowledge & User Experience
AI + Automation
Collaboration Across Boundaries
Change & Culture Enablement
Measurement & Impact

This collection contains the slides of the speakers who presented at the conference.

Type:

Collections

Topics:

Knowledge Management, Business Process Management (BPM)

Included in this Collection

From Knowledge Sharing to Knowledge Empowerment: How Mercer Built an AI-Enabled Knowledge Management Strategy

Building Common Ground for Knowledge Management: Lessons from Collins Aerospace's KM Council and Playbook

Building Shared Language Across Silos: Lessons from Converse County School District’s Process and Knowledge Management Journey

How the Navy Used KM Tactics to Streamline Analytics

AI-Powered KM for Real-Time Impact & Efficiency

A Mission Critical Roadmap: Building Process Maturity for Continuous Improvement

A Playbook for Building a Knowledge Management Framework

AI That Understands Your Business: Leveraging Capabilities and Taxonomies in a Knowledge Graph

Bridge. Streamline. Flow.: What We Heard in KM and Process Roundtables at APQC Connect 2026

Culture and Change: Enabling Transformation Through People

Driving Process Excellence Through a Unified Platform

Driving Workforce Transformation with People, Process, and Technology

Empower, Contribute, and Thrive: Building a Unified Process and Knowledge Management System

From Process Pain to Precision: Transforming Disputes with Speed and Satisfaction

From Push to Pull: Building Trust for a Process-Driven Culture

From Siloes to Synergy: Our KM Transformation Story

From Static Process Diagrams to Dynamic Process Intelligence: The Mastermaps Approach

Keeping the Content Quality Bar High

Knowledge Sharing to Knowledge Empowerment: An AI-Powered Transformation

Leading Conversations: Let’s Talk Knowledge

Leading Conversations: Let’s Talk Process

Making Change Stick: Behavioral Science for Sustainable Adoption

Navigating the AI Tide: What Process and Knowledge Leaders Must Do Now

Proving Knowledge Management Value: Metrics That Matter to Executives

Reimagining Knowledge Work: Skills, Structures, and Strategies for the Generative AI Era

Reimagining Processes for a Smarter Future

Sharing Makes Us Smarter: Storytelling as a Catalyst

Simplify Processes: Streamlining to Refocus on What Matters Most

Solving the Puzzle: Implementing Business Process Management Across the Idea-to-Market Process Journey

Spotlight on Knowledge: Communities for Enterprise Learning and Innovation

Spotlight on Process: Transforming an Enterprise

The Next Evolution of KM: Operating Models for Data and AI Integration

The Praise Paradox™: Building Leadership Cultures Where Knowledge and Process Flow

The Reflection Pool: Where Process & Knowledge Converge

The Two Challenges Keeping Knowledge Leaders Up at Night and the One Answer That Solves Them Both

Turning Assessment into Action: Building a KM Program from the Ground Up

Turning Knowledge Into Action: Reimagining the Enterprise Wiki

Transforming Operations Using Knowledge Management and Analytics

Using Knowledge Management to Blueprint County Operations

Using the APQC PCF© to Support Cost Reduction and Strategic Resource Allocation