On-Demand Webinars

APQC hosts monthly webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For other calls, we invite external thought leaders and practitioners to present their ideas and insights. This list includes the webinar recordings and presentation slides from APQC webinars. If you have any questions about the webinars please contact [email protected].

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Watch an On-Demand APQC Demo

If you are interested in learning more about APQC membership and getting an inside look at our tools, take a moment to watch our on-demand demo.

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2022

2021

Available Tools:

APQC Process Classification Framework (PCF)

Assessments

On-Demand Webinars

Watch an On-Demand APQC Demo

2022

2021

Event Name	Presenters	Topics	Date	Resources
Improve Project Success with a Process Framework	Lawrence Dillon, Paul Dandurand, Holly Lyke-Ho-Gland	Process and Performance Management	July 2022	Members only Webinars & Videos: Improve Project Success with a Process Framework Presentation Slides: Improve Project Success with a Process Framework
Bridging Divisions: Collaborating Across Silos	Elisabeth Swan, Marisa Brown	Supply Chain Management	July 2022	Public Webinars & Videos: Bridging Divisions: Collaborating Across Silos Presentation Slides: Bridging Divisions: Collaborating Across Silos
The Current State of KM Metrics	Lauren Trees, Cindy Hubert	Knowledge Management	June 2022	Members only Webinars & Videos: The Current State of KM Metrics Presentation Slides: The Current State of KM Metrics
The 6 Data Challenges Inhibiting Excellence and Agility in Finance	Dan French	Finance and Accounting	June 2022	Public Webinars & Videos: The 6 Data Challenges Inhibiting Excellence and Agility in Finance Presentation Slides: The 6 Data Challenges Inhibiting Excellence and Agility in Finance
Building the Roadmap Together: Process Highlights from APQC's 2022 Conference	Holly Lyke-Ho-Gland, Jeffery Varney	Process and Performance Management	June 2022	Public Webinars & Videos: Building the Roadmap Together Process Highlights from APQC's 2022 Conference Presentation Slides: Building the Roadmap Together: Process Highlights from APQC's 2022 Conference
Digital Order Strategy: Hacks For Insulating Your Business Against Disruption	Nick Carpenter, Marisa Brown	Supply Chain Management	June 2022	Public Webinars & Videos: Digital Order Strategy: Hacks For Insulating Your Business Against Disruption Presentation Slides: Digital Order Strategy: Hacks For Insulating Your Business Against Disruption
Building the Roadmap Together: KM Highlights from APQC’s Conference	Lauren Trees, Cindy Hubert	Knowledge Management	May 2022	Public Webinars & Videos: Building the Roadmap Together: KM Highlights from APQC's Conference Presentation Slides: Building the Roadmap Together: KM Highlights from APQC's Conference
Supplier Spend Predictions and Forecasting: Best Practices	Bryan Baum, Marisa Brown	Supply Chain Management	May 2022	Members only Webinars & Videos: Supplier Spend Predictions and Forecasting: Best Practices Presentation Slides: Supplier Spend Predictions and Forecasting: Best Practices
5 Ingredients for Sustainable Transformation	Michelle Hammersley	Finance and Accounting, Process and Performance Management	May 2022	Members only Webinars & Videos: 5 Ingredients for Sustainable Transformation Presentation Slides: 5 Ingredients for Sustainable Transformation
What It Takes to Shape Organizational Culture	Elissa Tucker, Nathanael Vlachos	Human Capital Management	May 2022	Public Webinars & Videos: How HR Can be a Cultural Influencer Presentation Slides: How HR Can be a Cultural Influencer
Tipping Points for KM at the Asian Development Bank	Susann Roth, MD, MPH, PHD	Knowledge Management	April 2022	Members only Webinars & Videos: Tipping Points for KM at the Asian Development Bank Presentation Slides: Tipping Points for KM at the Asian Development Bank
Order-to-Cash: Performance Drivers for Success	Kathy Colucci, Marisa Brown	Supply Chain Management	April 2022	Public Webinars & Videos: Order-to-Cash: Performance Drivers for Success Presentation Slides: Order-to-Cash: Performance Drivers for Success
Optimizing Working Capital through a Digital Shared Services Center	Ryan Berza	Finance and Accounting	April 2022	Public Webinars & Videos: Optimizing Working Capital through a Digital Shared Services Center Presentation Slides: Optimizing Working Capital through a Digital Shared Services Center
HR Shared Services: Key Trends and Performance Drivers	Karen Hilton, Courtney Jackson	Human Capital Management	April 2022	Members only Webinars & Videos: HR Shared Services: Key Trends and Performance Drivers Presentation Slides: HR Shared Services: Key Trends and Performance Drivers
A Conversation About Knowledge Management and Organizational Culture	Antonio Moneo Lain, Lauren Trees, Leland Holmquest, Dana Tessier	Knowledge Management	March 2022	Members only Webinars & Videos: A Conversation About Knowledge Management and Organizational Culture Presentation Slides: A Conversation About Knowledge Management and Organizational Culture
Embedding ESG Principles into Your Process Architecture	Deep Parekh, PhD	Process and Performance Management	March 2022	Members only Webinars & Videos: Embedding ESG Principles into Your Process Architecture Presentation Slides: Embedding ESG Principles into Your Process Architecture
Human Capital Management: What We've Learned and Where We're Going	Elissa Tucker	Human Capital Management	February 2022	Public Webinars & Videos: Human Capital Management: What We've Learned and Where We're Going Presentation Slides: Human Capital Management: What We've Learned and Where We're Going
Knowledge Hubs: Key to a Successful Digital Customer and Employee Experience	Sam Hahn	Knowledge Management	February 2022	Public Webinars & Videos: Knowledge Hubs: Key to a Successful Digital Customer and Employee Experience Presentation Slides: Knowledge Hubs: Key to a Successful Digital Customer and Employee Experience
2022 Supply Chain Priorities and Challenges	Marisa Brown	Supply Chain Management	February 2022	Public Webinars & Videos: 2022 Supply Chain Priorities and Challenges Presentation Slides: 2022 Supply Chain Priorities and Challenges
Prioritize Improvement with the BEST Quick Scan Tool	Grace Duffy, Holly Lyke-Ho-Gland	Process and Performance Management	February 2022	Members only Webinars & Videos: Prioritize Improvement with the BEST Quick Scan Tool Presentation Slides: Prioritize Improvement with the BEST Quick Scan Tool
What to Expect in 2022	Holly Lyke-Ho-Gland	Process and Performance Management	February 2022	Public
The Steps KM Forgets When Managing Change	Cindy Hubert, Lauren Trees	Knowledge Management	January 2022	Public Webinars & Videos: The Steps KM Forgets When Managing Change Presentation Slides: The Steps KM Forgets When Managing Change
Improving Demand and Supply Through Integrated Business Planning	Mansour Alhawas	Supply Chain Management	January 2022	Members only Webinars & Videos: Improving Demand and Supply Through Integrated Business Planning Presentation Slides: Improving Demand and Supply Through Integrated Business Planning
Where Will Finance Focus in 2022?	Perry Wiggins, Todd Unikel	Finance and Accounting	January 2022	Public
Process and Performance Management for Diversity and Equity	Melinda Munro, Sarah Mushtaq	Process and Performance Management	January 2022	Members only Webinars & Videos: Process and Performance Management for Diversity and Equity Presentation Slides: Process and Performance Management for Diversity and Equity

Event Name	Presenters	Topics	Date	Resources
How Process and Knowledge Boost Personal Productivity	Holly Lyke-Ho-Gland, Lauren Trees	Knowledge Management, Process and Performance Management	December 2021	Public Webinars & Videos: How Process and Knowledge Boost Personal Productivity Presentation Slides: How Process and Knowledge Boost Personal Productivity
AI is Driving New Skills in Supply Chain	Marisa Brown	Supply Chain Management	November 2021	Public Webinars & Videos: AI is Driving New Skills in Supply Chain Presentation Slides: AI is Driving New Skills in Supply Chain
Why Bother Assessing Process Maturity	Holly Lyke-Ho-Gland, Dr. Indrajit Ray PhD, MEng, ACGI, DIC.	Process and Performance Management	November 2021	Members only Webinars & Videos: Why Bother Assessing Process Maturity Presentation Slides: Why Bother Assessing Process Maturity
What Workers Want from HR	Elissa Tucker	Human Capital Management	November 2021	Members only Webinars & Videos: What Workers Want from HR Presentation Slides: What Workers Want from HR
How Innovative Is Your KM Approach?	Robin Ray-Howett	Knowledge Management	November 2021	Members only Webinars & Videos: How Innovative Is Your KM Approach? Presentation Slides: How Innovative Is Your KM Approach?
Coca-Cola’s journey to becoming a learning organization	Tapaswee Chandele	Learning Organization	October 2021	Public Webinars & Videos: The Coca-Cola Company’s Journey to Becoming a Learning Organization Presentation Slides: The Coca-Cola Company’s Journey to Becoming a Learning Organization
Survive and Thrive with a KM Strategy to Drive Innovation	Tamara Viles	Knowledge Management	October 2021	Members only Webinars & Videos: Survive and Thrive with a KM Strategy to Drive Innovation Presentation Slides: Survive and Thrive with a KM Strategy to Drive Innovation
From Conceptualization to Value creation with Shared Services	Richard Alvares	Shared Services	October 2021	Public Presentation Slides: From Conceptualization to Value creation with Shared Services Webinars & Videos: From Conceptualization to Value creation with Shared Services
Leading Practices in Procurement Transformation	Trey Robinson, John Francis	Supply Chain Management	September 2021	Public Webinars & Videos: Leading Practices in Procurement Transformation Presentation Slides: Leading Practices in Procurement Transformation
Process Frameworks: Element of Better Process Pursuits	Holly Lyke-Ho-Gland, Mellissa Creppel	Process and Performance Management	September 2021	Public
2021 Knowledge Management Trends and Predictions	Lauren Trees	Knowledge Management	September 2021	Public Webinars & Videos: 2021-2022 KM Trends and Predictions Presentation Slides: 2021-2022 KM Trends and Predictions
Insights into Internal Controls	Chris Doxey	Finance and Accounting	September 2021	Members only Webinars & Videos: Insights into Internal Controls Presentation Slides: Insights into Internal Controls
Measure Knowledge Through the Lens of the Business	Lauren Trees, Cindy Hubert, Darcy Lemons	Knowledge Management	August 2021	Members only Webinars & Videos: Measure Knowledge Through the Lens of the Business Presentation Slides: Measure Knowledge Through the Lens of the Business
Optimizing Process Value for Internal Customers	Steven Slate, Chris Yardley	Process and Performance Management	August 2021	Members only
What's Really Happening in HR? Highlights from APQC's New Survey	Elissa Tucker	Human Capital Management	August 2021	Members only Webinars & Videos: What's Really Happening in HR? Highlights from APQC's New Survey Presentation Slides: What's Really Happening in HR? Highlights from APQC's New Survey
Collaborating on a Successful Virtual Financial Audit	Perry Wiggins, Lauren Trees	Finance and Accounting	August 2021	Members only Webinars & Videos: Collaborating on a Successful Virtual Financial Audit Presentation Slides: Collaborating on a Successful Virtual Financial Audit
Collaborate and Capture Critical Supply Chain Knowledge	Marisa Brown	Supply Chain Management	August 2021	Members only Webinars & Videos: Collaborate and Capture Critical Supply Chain Knowledge
Benchmarking Sourcing and Procurement	Marisa Brown	Supply Chain Management	July 2021	Members only Webinars & Videos: Benchmarking Sourcing and Procurement Presentation Slides: Benchmarking Sourcing and Procurement
Global Supply Chain Realignment	Neeraj Bansal, Naveen Aggarwal, Himanshu Tewari	Supply Chain Management	July 2021	Public Webinars & Videos: Global Supply Chain Realignment: Leveraging the India Opportunity
Travel and Entertainment: The How, The Why, the ROI	Rachele Collins, Ph.D., Ernie Humphrey	Finance and Accounting	July 2021	Public Webinars & Videos: Travel and Entertainment: The How, The Why, the ROI Presentation Slides: Travel and Entertainment: The How, The Why, the ROI
Tying Knowledge to Action: Strategies for a Modern Digital Workplace	Alana Cento	Knowledge Management, Process and Performance Management	July 2021	Public Webinars & Videos: Tying Knowledge to Action: Strategies for a Modern Digital Workplace Presentation Slides: Tying Knowledge to Action: Strategies for a Modern Digital Workplace
Remoteability: The Essential Post-Pandemic HR Metric	Timothy Peffers	Human Capital Management	July 2021	Public Webinars & Videos: Remoteability: The Essential Post-Pandemic HR Metric Presentation Slides: Remoteability: The Essential Post-Pandemic HR Metric
Practices That Drive Organizational Agility	Holly Lyke-Ho-Gland	Process and Performance Management	June 2021	Members only
How KM Supports Innovation	Kim Glover, Suzan Pickels, Soha Farouk Radwan, Robin Ray-Howett, Lauren Trees	Knowledge Management	June 2021	Members only Webinars & Videos: How KM Supports Innovation
What is The State of Corporate Treasury? Treasury Strategies’ Survey Highlights	Jeff Diorio, Paul LaRock	Finance and Accounting	June 2021	Public