Managing Process Knowledge

APQC's Jeff Varney, Cindy Hubert, and Lynda Braksiek share valuable insights from the 2023 conference and the latest research into aligning processes and knowledge management in order to drive change, enhance process performance, mitigate risks, and boost employee engagement. Topics covered in this webinar include forging partnerships, including stakeholders, improving documentation, and measuring the impact on the process.
Click here to view the recording. To view more resources related to this project, visit the Managing Process Knowledge Collection.