Effective process management is built on a foundation of dedicated process roles and responsibilities, both in the business and a dedicated process management function. In a recent research project, APQC learned more about the people that support process management work.
This webinar reviews our survey findings, including the skills necessary for process management efforts, the core process management responsibilities, and what draws professionals to a career in process management.
This is a copy of the presentation slides. Click here to view the webinar recording.