Process Management Roles All Organizations Should Have

Published On:
March 31, 2023
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According to APQC’s 2023 priorities research, more than one-third of organizations have identified key skillsets individuals should have as a critical component in the process management discipline. Effective process management is built on a foundation of dedicated process roles and responsibilities, both in the business and a dedicated process management function.

In this webinar, APQC’s Dewey Dorsett, Matt Zacher and Madison Lundquist discuss key process management roles. They cover:

  • key process management roles organizations should have;
  • responsibilities and skillsets associated with each role; and,
  • how organizations select employees for the roles. 

This is a copy of the webinar recording. Click here to view a copy of the presentation slides.