On-Demand Webinars

APQC hosts monthly webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For other calls, we invite external thought leaders and practitioners to present their ideas and insights. This list includes the webinar recordings and presentation slides from APQC webinars.  If you have any questions about the webinars please contact [email protected].

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Watch an On-Demand APQC Demo

If you are interested in learning more about APQC membership and getting an inside look at our tools, take a moment to watch our on-demand demo. 

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2021

Event Name Presenters Topics Date Resources
Practical Solutions to Real HR Shared Services Dilemmas: Getting from Good to Great Courtney Jackson, Patricia Ferris, Jonathan Luk Human Capital Management June 2021 Public
Webinars & Videos: Practical Solutions to Real HR Shared Services Dilemmas: Getting from Good to Great
Presentation Slides: Practical Solutions to Real HR Shared Services Dilemmas: Getting from Good to Great
A Closer Look: The IRS Enterprise Risk Assessment Process Thomas Brandt Finance and Accounting May 2021 Members only
Webinars & Videos: A Closer Look The IRS Enterprise Risk Assessment Process
Presentation Slides: A Closer Look: The IRS Enterprise Risk Assessment Process
Transforming a Global HR Function Maryjo Charbonnier Human Capital Management May 2021 Public
Webinars & Videos: Transforming a Global HR Function
Presentation Slides: Transforming a Global HR Function
APQC Talks Sustainability Carla O'Dell, Holly Lyke-Ho-Gland, Marisa Brown, Mercy Harper Supply Chain Management May 2021 Public
Webinars & Videos: APQC Talks Sustainability
Presentation Slides: APQC Talks Sustainability
Tools and Techniques for 2021 KM Success Lauren Trees, Allison Wilkins, Ammar Alomair, Benjamaporn Boonsiriya, Lisa Weber, Shannon Steffes, Soha Farouk Radwan Knowledge Management May 2021 Public
Webinars & Videos: Tools and Techniques for 2021 KM Success
Presentation Slides: Tools and Techniques for 2021 KM Success
Learn-Do-Share to Propel Process Maturity Wes Ralph Process and Performance Management May 2021 Members only
Don’t Throw Out Your Culture with the Process Jim Johnson Process and Performance Management April 2021 Public
Webinars & Videos: Don’t Throw Out Your Culture with the Process
Presentation Slides: Don’t Throw Out Your Culture with the Process
Lessons Learned in Business Continuity and Resilience Michele Turner Finance and Accounting April 2021 Public
Webinars & Videos: Lessons Learned in Business Continuity and Resilience
Presentation Slides: Lessons Learned in Business Continuity and Resilience
Assessment: A Tool for KM Survival Cindy Hubert, Darcy Lemons, Lauren Trees Knowledge Management April 2021 Public
Webinars & Videos: Assessment: A Tool for KM Survival
Presentation Slides: Assessment: A Tool for KM Survival
Optimizing the Recruiting Process and Candidate Experience at Mercy Hospital Systems Paul Kinsey Human Capital Management April 2021 Public
Webinars & Videos: Optimizing the Recruiting Process and Candidate Experience at Mercy Hospital Systems
Presentation Slides: Optimizing the Recruiting Process and Candidate Experience at Mercy Hospital Systems
After Disruption, How Does Innovation Change? Steve Wunker, Charlotte Desprat Innovation April 2021 Public
Webinars & Videos: After Disruption, How Does Innovation Change?
Presentation Slides: After Disruption, How Does Innovation Change?
How Lincoln Financial Grew Employee Engagement in a Pandemic Kate Feather Human Capital Management March 2021 Public
Leveraging Supplier Relationships to Drive Resilience Marisa Brown, Bonnie Keith, Kate Vitasek Supply Chain Management March 2021 Public
Webinars & Videos: Leveraging Supplier Relationships to Drive Resilience
Make Your KM Strategy a Reality Lauren Trees, Darcy Lemons Knowledge Management March 2021 Public
Webinars & Videos: Make Your KM Strategy a Reality
Presentation Slides: Make Your KM Strategy a Reality
Evolving Practices in Enterprise Risk Management Rachele Collins, Ph.D., Paul Walker, Ph.D. Finance and Accounting March 2021 Public
Webinars & Videos: Evolving Practices in Enterprise Risk Management
Presentation Slides: Evolving Practices in Enterprise Risk Management
Expanding the Value of Process Management: Seven Tenets Holly Lyke-Ho-Gland, Jonathan Kraft Process and Performance Management March 2021 Members only
2021 Supply Chain Priorities and Challenges Marisa Brown Supply Chain Management February 2021 Public
Webinars & Videos: 2021 Supply Chain Priorities and Challenges
Presentation Slides: 2021 Supply Chain Priorities and Challenges
Business Process Management Organization: Models for Success Stacey Vokrot-Mello, Leslie Nelson Process and Performance Management February 2021 Members only
Knowledge Transfer at Arup Elena Costello Knowledge Management February 2021 Members only
Webinars & Videos: Knowledge Transfer at Arup
Presentation Slides: Knowledge Transfer at Arup
Planning, Budgeting, and Forecasting: Best Practices for Rising Above Uncertainty Philip Peck, Rachele Collins, Ph.D. Finance and Accounting February 2021 Members only
Webinars & Videos: Planning, Budgeting, and Forecasting: Best Practices for Rising Above Uncertainty
Presentation Slides: Planning, Budgeting, and Forecasting: Best Practices for Rising Above Uncertainty
The Current State of Strategic Workforce Planning Elissa Tucker Human Capital Management February 2021 Members only
Webinars & Videos: The Current State of Strategic Workforce Planning
Presentation Slides: The Current State of Strategic Workforce Planning
2021: What's Ahead for PPM? Holly Lyke-Ho-Gland Process and Performance Management January 2021 Public
What's Driving the 2021 Finance Agenda? Rachele Collins, Ph.D., Perry Wiggins Finance and Accounting January 2021 Public
Take Virtual Collaboration to the Next Level Lauren Trees, Elissa Tucker Knowledge Management January 2021 Public
Webinars & Videos: Take Virtual Collaboration to the Next Level
Presentation Slides: Take Virtual Collaboration to the Next Level

2020

Event Name Presenters Topics Date Resources
Practices that Drive BPM Program Success Holly Lyke-Ho-Gland Process and Performance Management December 2020 Members only
Reward and Recognize Knowledge-Sharing Behaviors Lauren Trees Knowledge Management December 2020 Public
Webinars & Videos: Reward and Recognize Knowledge-Sharing Behaviors
Presentation Slides: Reward and Recognize Knowledge-Sharing Behaviors
2020 CFO Trends Report-Out Ronald Gothelf Finance and Accounting November 2020 Public
Webinars & Videos: 2020 CFO Trends Report: Disruption and Role Transformation Next Big Things in Finance
Presentation Slides: 2020 CFO Trends Report: Disruption and Role Transformation Next Big Things in Finance
Emerging Practices for Provisioning Knowledge Directly within Technical Workflows and Environments Holly Lyke-Ho-Gland, Craig Brown, Jeff Moffa, Jeff Mayhugh Knowledge Management, Process and Performance Management November 2020 Public
Why Knowledge-Centric Organizations Need Enterprise Search to Thrive Alana Hagarty, Kerry Barnhart Knowledge Management November 2020 Public
Webinars & Videos: Why Knowledge-Centric Organizations Need Enterprise Search to Thrive
Presentation Slides: Why Knowledge-Centric Organizations Need Enterprise Search to Thrive
Attention Firm Leaders: Your Successors Are Thinking of Leaving. Do You Know Why? Jane Walton Human Capital Management October 2020 Public
Presentation Slides: Attention Firm Leaders: Your Successors are Thinking of Leaving. Do You Know Why?
Webinars & Videos: Attention Firm Leaders: Your Successors are Thinking of Leaving. Do You Know Why?
An Interactive Conversation with 2020 Excellence in KM Recipients Cindy Hubert, Darcy Lemons, Lauren Trees Knowledge Management October 2020 Members only
Webinars & Videos: An Interactive Conversation with 2020 Excellence in KM Recipients
Presentation Slides: An Interactive Conversation with 2020 Excellence in KM Recipients
Order-to-Cash: Driving an Optimized End-to-End Process Marisa Brown, Daniel Reeve Supply Chain Management October 2020 Public
Presentation Slides: Order-to-Cash: Driving an Optimized End-to-End Process
Webinars & Videos: Order-to-Cash: Driving an Optimized End-to-End Process
Drivers of Treasury Success in the Next Normal Rachele Collins, Ph.D., Ernie Humphrey Finance and Accounting September 2020 Public
Webinars & Videos: Drivers of Treasury Success in the Next Normal
Presentation Slides: Drivers of Treasury Success in the Next Normal
Deloitte 2020 Human Capital Trends: The Social Enterprise at Work Kraig Eaton Human Capital Management September 2020 Public
Presentation Slides: Deloitte 2020 Human Capital Trends: The Social Enterprise at Work
Webinars & Videos: Deloitte 2020 Human Capital Trends: The Social Enterprise at Work
Tools for Re-Engineering Your Processes Holly Lyke-Ho-Gland, Jonathan Kraft Process and Performance Management September 2020 Members only
Understanding Procurement Benchmarks and Best Practices Marisa Brown Supply Chain Management September 2020 Members only
Webinars & Videos: Understanding Procurement Benchmarks and Best Practices
Presentation Slides: Understanding Procurement Benchmarks and Best Practices
Opportunities and Impact for Knowledge-Sharing Amid COVID-19 Ido Namir, Amy Edwards Knowledge Management September 2020 Public
Webinars & Videos: Opportunities and Impact for Knowledge-Sharing Amid COVID-19
Presentation Slides: Opportunities and Impact for Knowledge-Sharing Amid COVID-19
Going (and Staying) Digital: Making Digital Transformation a Reality Marisa Brown, Holly Lyke-Ho-Gland Supply Chain Management August 2020 Public
Presentation Slides: Going (and Staying) Digital: Making Digital Transformation a Reality
Webinars & Videos: Going (and Staying) Digital: Making Digital Transformation a Reality
Speed to Insight at the Speed of Thought Brian Kalish Finance and Accounting August 2020 Public
Webinars & Videos: Speed to Insight at the Speed of Thought
Presentation Slides: Speed to Insight at the Speed of Thought
Using AI to Identify Skill Gaps and Surface Hidden Expertise Eric Storm Human Capital Management, Knowledge Management August 2020 Public
Webinars & Videos: Using AI to Identify Skill Gaps and Surface Hidden Expertise
Presentation Slides: Using AI to Identify Skill Gaps and Surface Hidden Expertise
Management Systems, Principles, and Process Frameworks Holly Lyke-Ho-Gland, Colin Christmas Process and Performance Management August 2020 Public
Webinars & Videos: Management Systems, Principles, and Process Frameworks
Presentation Slides: Management Systems, Principles, and Process Frameworks
Combining Lean Six Sigma with Agile Development and Change Management to Drive Sustainable Change Holly Lyke-Ho-Gland, Alexandra Hotaran Process and Performance Management July 2020 Members only
The 5S to Build an Agile Workplace Holly Lyke-Ho-Gland, Luciana Paulise Process and Performance Management July 2020 Public
Scenario Planning Fundamentals: Illuminating Possible Futures Dan L. Ward Human Capital Management July 2020 Public
Webinars & Videos: Scenario Planning Fundamentals: Illuminating Possible Futures
Presentation Slides: Scenario Planning Fundamentals: Illuminating Possible Futures
Supply Chain Planning: Building a Blueprint for Success Marisa Brown Supply Chain Management July 2020 Members only
Webinars & Videos: How to Improve Supply Chain Planning
Presentation Slides: How to Improve Supply Chain Planning
Managing Project Knowledge Through a Lessons Learned Process Faisal Al-Mansour Knowledge Management July 2020 Members only
Webinars & Videos: Managing Project Knowledge Through a Lessons Learned Process
Presentation Slides: Managing Project Knowledge Through a Lessons Learned Process
How Neurosciences and Creativity Contribute to Better Change Involvement Ghita Benkirane Process and Performance Management July 2020 Members only
Effective Communications in Times of Change - Plan Now or Pay Later! Jane Walton Human Capital Management June 2020 Public
Webinars & Videos: Effective Communications in Times of Change—Plan Now or Pay Later!
APQC Finance Analytics Study Report out and Cementos Argos Case Study Rachele Collins, Ph.D., Hugo Caballero Finance and Accounting June 2020 Members only
Presentation Slides: APQC Finance Analytics Study Report Out and Cementos Argos Case Study
Webinars & Videos: APQC Finance Analytics Study Report Out and Cementos Argos Case Study
How COVID-19 Has Created the Right Time for Radical Innovation that Cuts Costs Steve Wunker Supply Chain Management June 2020 Members only
Presentation Slides: How COVID-19 Has Created the Right Time for Radical Innovation That Cuts Costs
Webinars & Videos: How COVID-19 Has Created the Right Time for Radical Innovation That Cuts Costs