Human Capital Management: What We've Learned and Where We're Going

Published On:
February 25, 2022
Authored By:
APQC
Public Content:
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In this webinar, APQC's Principal Research Lead Elissa Tucker recaps APQC's 2021 human capital management research findings and provides a preview of the 2022 research agenda. Learn:

  • Characteristics of best-in-class HR functions
  • Keys to great HR customer satisfaction    
  • Fundamentals for using workforce planning to keep pace with talent demands    
  • Common approaches for balancing buying versus building talent

These are the presentation slides: click here to download a copy of the webinar recording.