Workforce Strategy Trends and Practices to Prepare for Process Automation: Survey Report

53% of organizations report that process automation has significantly supported internal mobility and career progression. As automation reshapes business functions, leaders are rethinking workforce strategies to stay competitive. This piece reveals how HR and talent leaders across 2,500 global organizations are adapting skills, redeployment plans, and measurement practices to align with automation maturity. Readers will gain insights to benchmark their own efforts and identify gaps in readiness.

Key Takeaways

• Ethical AI, machine learning, and problem-solving are the top skills rising in importance
• Only 24% of organizations have reached full automation maturity.
• Most organizations use productivity and cost metrics to evaluate automation ROI.
• Data preparation and process mining are key enablers of automation success.

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