Workforce planning is the systematic identification and analysis of what an organization is going to require in its workforce i.e. (skills, knowledge, and size along with others) in order to reach the goals set for the organization. Key performance indicators include:

  • Percentage of total employees who are remote employees
  • Average time in days to fulfill an ad hoc information request
  • Total cost to perform the process group "develop and manage human resources (HR) planning, policies, and strategies" per $1,000 revenue
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