Why bother assessing process maturity? Why bother embedding Business Process Excellence in business teams across an enterprise? How could building effective and efficient processes lead to a high-performing, reliable network?
In this webinar, Indrajit Ray, process transformation senior manager for Australia’s National Broadband Network (NBN Co), shares their process maturity journey and how it scaled that journey to 8 million happy homes.
Viewers will learn how NBN Co:
- learned to unlock the knowledge within itself to achieve success,
- sought to change for better, through more mature processes,
- became a learning organization by changing mindsets, skillsets, and behaviors.
This is a recording of the webinar; click here for a copy of the presentation.